Use template to initialize the ticket.

master/bt5/slapos_payzen/SkinTemplateItem/portal_skins/slapos_payzen/PaymentTransaction_addPayzenTicket.xml

@@ -64,10 +64,15 @@ ticket_relative_url = integration_site.getCategoryFromMapping(\'SourceProject/%s
 if ticket_relative_url != \'source_project/%s\' % context.getId().replace(\'-\', \'_\'):\n
   ticket = portal.restrictedTraverse(ticket_relative_url)\n
 else:\n
-  ticket = portal.support_request_module.newContent(\n
-    portal_type=\'Support Request\',\n
+  support_request_template = portal.restrictedTraverse(\n
+    portal.portal_preferences.getPreferredSupportRequestTemplate())\n
+  ticket = support_request_template.Base_createCloneDocument(batch_mode=1)\n
+  ticket.edit(\n
     source_project_value=context,\n
-    title=\'Payzen Transaction to check\',\n
+    title=\'Payzen Transaction to check for "%s"\' % context.getDestinationSectionTitle(),\n
+    destination_decision_value=context.getDestinationSectionValue(),\n
+    start_date=DateTime(),\n
+    resource=portal.portal_preferences.getPreferredSupportRequestResource(),\n
   )\n
   ticket.validate(comment=\'New automatic ticket for %s\' % context.getTitle())\n
 \n

master/bt5/slapos_payzen/SkinTemplateItem/portal_skins/slapos_payzen/PaymentTransaction_sendManualPayzenPaymentUrl.xml

@@ -64,6 +64,8 @@ site_message = portal.event_module.newContent(\n
   destination_value=context.getDestinationSectionValue(),\n
   follow_up=ticket.getRelativeUrl(),\n
   source_value=context.getSourceSectionValue(),\n
+  resource=ticket.getResource(),\n
+  title="Payment requested",\n
   # XXX Hardcoded script provided by another bt5\n
   text_content=\'Please pay your payment by clicking <a \'\\\n
     \'href="%s/PaymentTransaction_redirectToManualPayzenPayment">here</a>.\' % \\\n

master/bt5/slapos_payzen/bt/revision

-98
+99
\ No newline at end of file