Commit 33980a0f authored by Achilleas Pipinellis's avatar Achilleas Pipinellis

Refactor JIRA docs and bring back some old information

parent a478a1dd
doc/project_services/img/jira_service_page.png

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doc/project_services/img/jira_service_page.png

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doc/project_services/img/jira_service_page.png
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doc/project_services/img/jira_service_page.png
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......@@ -11,64 +11,11 @@ see the [Services Templates][services-templates] document.
Once the project is connected to JIRA, you can reference and close the issues
in JIRA directly from GitLab.
## Table of Contents
* [Referencing JIRA Issues from GitLab](#referencing-JIRA-issues)
* [Closing JIRA Issues from GitLab](#closing-JIRA-issues)
* [Configuration](#configuration)
### Referencing JIRA Issues
When GitLab project has JIRA issue tracker configured and enabled, mentioning
JIRA issue in GitLab will automatically add a comment in JIRA issue with the
link back to GitLab. This means that in comments in merge requests and commits
referencing an issue, eg. `PROJECT-7`, will add a comment in JIRA issue in the
format:
```
USER mentioned this issue in RESOURCE_NAME of [PROJECT_NAME|LINK_TO_COMMENT]:
ENTITY_TITLE
```
* `USER` A user that mentioned the issue. This is the link to the user profile in GitLab.
* `LINK_TO_THE_COMMENT` Link to the origin of mention with a name of the entity where JIRA issue was mentioned.
* `RESOURCE_NAME` Kind of resource which referenced the issue. Can be a commit or merge request.
* `PROJECT_NAME` GitLab project name.
* `ENTITY_TITLE` Merge request title or commit message first line.
![example of mentioning or closing the JIRA issue](img/jira_issue_reference.png)
---
### Closing JIRA Issues
JIRA issues can be closed directly from GitLab by using trigger words, eg.
`Resolves PROJECT-1`, `Closes PROJECT-1` or `Fixes PROJECT-1`, in commits and
merge requests. When a commit which contains the trigger word in the commit
message is pushed, GitLab will add a comment in the mentioned JIRA issue.
For example, for project named `PROJECT` in JIRA, we implemented a new feature
and created a merge request in GitLab.
This feature was requested in JIRA issue `PROJECT-7`. Merge request in GitLab
contains the improvement and in merge request description we say that this
merge request `Closes PROJECT-7` issue.
Once this merge request is merged, the JIRA issue will be automatically closed
with a comment and a associated link to the commit that resolved the issue.
![A Git commit that causes the JIRA issue to be closed](img/jira_merge_request_close.png)
---
![The GitLab integration closes JIRA issue](img/jira_service_close_issue.png)
---
![The GitLab integration creates a comment and a link on JIRA issue.](img/jira_service_close_comment.png)
## Configuration
In order to enable the JIRA service in GitLab, you need to first configure the
project in JIRA and then enter the correct values in GitLab.
### Configuring JIRA
We need to create a user in JIRA which will have access to all projects that
......@@ -115,7 +62,7 @@ We have split this stage in steps so it is easier to follow.
---
1. Give the newly-created group write access by going to
**Application access > View configuration** and adding the `gitlab-developers`
**Application access View configuration** and adding the `gitlab-developers`
group to JIRA Core.
![JIRA group access](img/jira_group_access.png)
......@@ -123,7 +70,7 @@ We have split this stage in steps so it is easier to follow.
---
1. Add the `gitlab` user to the `gitlab-developers` group by going to
**Users > GitLab user > Add group** and selecting the `gitlab-developers`
**Users ➔ GitLab user ➔ Add group** and selecting the `gitlab-developers`
group from the dropdown menu. Notice that the group says _Access_ which is
what we aim for.
......@@ -136,22 +83,23 @@ password as they will be needed when configuring GitLab in the next section.
### Configuring GitLab
JIRA configuration in GitLab is done via a project's **Services**.
#### GitLab 8.13.0 with JIRA v1000.x
>**Notes:**
- The currently supported JIRA versions are `v6.x` and `v7.x.`. GitLab 7.8 or
higher is required.
- GitLab 8.14 introduced a new way to integrate with JIRA which greatly simplified
the configuration options you have to enter. If you are using an older version,
[follow this documentation][jira-repo-docs].
To enable JIRA integration in a project, navigate to the project's
and open the context menu clicking on the top right gear icon, then go to
**Services > JIRA**.
Fill in the required details on the page as described in the table below.
To enable JIRA integration in a project, navigate to your project's
**Services ➔ JIRA** and fill in the required details on the page as described
in the table below.
| Field | Description |
| ----- | ----------- |
| `URL` | The base URL to the JIRA project which is being linked to this GitLab project. Ex. https://JIRA.example.com |
| `Project key` | The short, all capital letter identifier for your JIRA project. |
| `Username` | The user name created in [configuring JIRA step](#configuring-JIRA). |
| `Password` |The password of the user created in [configuring JIRA step](#configuring-JIRA). |
| `URL` | The base URL to the JIRA project which is being linked to this GitLab project. E.g., `https://jira.example.com`. |
| `Project key` | The short, the identifier for your JIRA project, all uppercase. |
| `Username` | The user name created in [configuring JIRA step](#configuring-jira). |
| `Password` |The password of the user created in [configuring JIRA step](#configuring-jira). |
| `JIRA issue transition` | This is the ID of a transition that moves issues to a closed state. You can find this number under JIRA workflow administration ([see screenshot](img/jira_workflow_screenshot.png)). |
After saving the configuration, your GitLab project will be able to interact
......@@ -161,40 +109,99 @@ with the linked JIRA project.
---
#### GitLab 6.x-7.7 with JIRA v6.x
## JIRA issues
By now you should have [configured JIRA](#configuring-jira) and enabled the
[JIRA service in GitLab](#configuring-gitlab). If everything is set up correctly
you should be able to reference and close JIRA issues by just mentioning their
ID in GitLab commits and merge requests.
### Referencing JIRA Issues
When GitLab project has JIRA issue tracker configured and enabled, mentioning
JIRA issue in GitLab will automatically add a comment in JIRA issue with the
link back to GitLab. This means that in comments in merge requests and commits
referencing an issue, eg. `PROJECT-7`, will add a comment in JIRA issue in the
format:
```
USER mentioned this issue in RESOURCE_NAME of [PROJECT_NAME|LINK_TO_COMMENT]:
ENTITY_TITLE
```
* `USER` A user that mentioned the issue. This is the link to the user profile in GitLab.
* `LINK_TO_THE_COMMENT` Link to the origin of mention with a name of the entity where JIRA issue was mentioned.
* `RESOURCE_NAME` Kind of resource which referenced the issue. Can be a commit or merge request.
* `PROJECT_NAME` GitLab project name.
* `ENTITY_TITLE` Merge request title or commit message first line.
![example of mentioning or closing the JIRA issue](img/jira_issue_reference.png)
---
### Closing JIRA Issues
JIRA issues can be closed directly from GitLab by using trigger words in
commits and merge requests. When a commit which contains the trigger word
followed by the JIRA issue ID in the commit message is pushed, GitLab will
add a comment in the mentioned JIRA issue and immediately close it (provided
the transition ID was set up correctly).
There are currently three trigger words, and you can use either one to achieve
the same goal:
_**Note:** GitLab versions 8.13.0 and up contain various integration improvements.
We strongly recommend upgrading._
- `Resolves GITLAB-1`
- `Closes GITLAB-1`
- `Fixes GITLAB-1`
In `gitlab.yml` enable the JIRA issue tracker section by
[uncommenting these lines][JIRA-gitlab-yml]. This will make sure that all
issues within GitLab are pointing to the JIRA issue tracker.
- where `GITLAB-1` the issue ID of the JIRA project.
After you set this, you will be able to close issues in JIRA by a commit in
GitLab.
### JIRA issue closing example
Go to your project's **Settings** page and fill in the project name for the
JIRA project:
Let's consider the following example:
![Set the JIRA project name in GitLab to 'NEW'](img/jira_project_name.png)
1. For the project named `PROJECT` in JIRA, we implemented a new feature
and created a merge request in GitLab.
1. This feature was requested in JIRA issue `PROJECT-7` and the merge request
in GitLab contains the improvement
1. In the merge request description we use the issue closing trigger
`Closes PROJECT-7`.
1. Once the merge request is merged, the JIRA issue will be automatically closed
with a comment and an associated link to the commit that resolved the issue.
---
In the following screenshot you can see what the link references to the JIRA
issue look like.
![A Git commit that causes the JIRA issue to be closed](img/jira_merge_request_close.png)
---
You can also enable the JIRA service that will allow you to interact with JIRA
issues. Go to the **Settings > Services > JIRA** and:
Once this merge request is merged, the JIRA issue will be automatically closed
with a link to the commit that resolved the issue.
![The GitLab integration closes JIRA issue](img/jira_service_close_issue.png)
---
![The GitLab integration creates a comment and a link on JIRA issue.](img/jira_service_close_comment.png)
## Troubleshooting
If things don't work as expected that's usually because you have configured
incorrectly the JIRA-GitLab integration.
### GitLab is unable to comment on a ticket
1. Tick the active check box to enable the service
1. Supply the URL to JIRA server, for example http://JIRA.example.com
1. Supply the username of a user we created under `Configuring JIRA` section,
for example `gitlab`
1. Supply the password of the user
1. Optional: supply the JIRA API version, default is version `2`
1. Optional: supply the JIRA issue transition ID (issue transition to closed).
This is dependent on JIRA settings, default is `2`
1. Hit save
Make sure that the user you set up for GitLab to communicate with JIRA has the
correct access permission to post comments on a ticket and to also transition
the ticket, if you'd like GitLab to also take care of closing them.
### GitLab is unable to close a ticket
![JIRA services page](img/jira_service.png)
Make sure the `Transition ID` you set within the JIRA settings matches the one
your project needs to close a ticket.
[services-templates]: ../project_services/services_templates.md
[JIRA-gitlab-yml]: https://gitlab.com/subscribers/gitlab-ee/blob/6-8-stable-ee/config/gitlab.yml.example#L111-115
[jira-repo-docs]: https://gitlab.com/gitlab-org/gitlab-ce/blob/8-13-stable/doc/project_services/jira.md
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