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Léo-Paul Géneau
gitlab-ce
Commits
6d69ff61
Commit
6d69ff61
authored
Oct 09, 2018
by
Mek Stittri
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Clarify SLA for defects
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2a566202
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doc/development/contributing/issue_workflow.md
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doc/development/contributing/issue_workflow.md
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6d69ff61
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@@ -108,12 +108,12 @@ Priority labels help us define the time a ~bug fix should be completed. Priority
If there are multiple defects, the priority decides which defect has to be fixed immediately versus later.
This label documents the planned timeline & urgency which is used to measure against our actual SLA on delivering ~bug fixes.
| Label | Meaning |
Estimate time to fix
|
|-------|-----------------|------------------------------------------------------------------|
| ~P1 | Urgent Priority | The current release + potentially immediate hotfix to GitLab.com |
| ~P2 | High Priority | The next release |
| ~P3 | Medium Priority | Within the next 3 releases (approx one quarter
)
|
| ~P4 | Low Priority | Anything outside the next 3 releases (
approx beyond one quarter)
|
| Label | Meaning |
Defect SLA (applies only to ~bug and ~security defects)
|
|-------|-----------------|------------------------------------------------------------------
----------
|
| ~P1 | Urgent Priority | The current release + potentially immediate hotfix to GitLab.com
(30 days)
|
| ~P2 | High Priority | The next release
(60 days)
|
| ~P3 | Medium Priority | Within the next 3 releases (approx one quarter
or 90 days)
|
| ~P4 | Low Priority | Anything outside the next 3 releases (
more than one quarter or 120 days)
|
## Severity labels
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