Commit 2849f7d9 authored by Amy Qualls's avatar Amy Qualls Committed by Craig Norris

Move generic alerts page to operations folder

Reunite this page with the other pages from the Operations suite.
parent 654470c5
......@@ -14,7 +14,7 @@ but you can change the sort order by clicking the headers in the Alert Managemen
The alert list displays the following information:
![Alert List](../../user/project/operations/img/alert_list_v13_1.png)
![Alert List](img/alert_list_v13_1.png)
- **Search** - The alert list supports a simple free text search on the title,
description, monitoring tool, and service fields.
......@@ -67,11 +67,11 @@ To populate the alerts with data, read
GitLab provides the Generic Alerts endpoint so you can accept alerts from a third-party
alerts service. Read the
[instructions for toggling generic alerts](../../user/project/integrations/generic_alerts.md#setting-up-generic-alerts)
[instructions for toggling generic alerts](generic_alerts.md#setting-up-generic-alerts)
to add this option. After configuring the endpoint, the
[Alerts list](alerts.md) is enabled.
To populate the alerts with data, read [Customizing the payload](../../user/project/integrations/generic_alerts.md#customizing-the-payload) for requests to the alerts endpoint.
To populate the alerts with data, read [Customizing the payload](generic_alerts.md#customizing-the-payload) for requests to the alerts endpoint.
### Opsgenie integration **(PREMIUM)**
......@@ -82,7 +82,7 @@ A new way of monitoring Alerts via a GitLab integration is with
NOTE: **Note:**
If you enable the Opsgenie integration, you can't have other GitLab alert services,
such as [Generic Alerts](../../user/project/integrations/generic_alerts.md) or
such as [Generic Alerts](generic_alerts.md) or
Prometheus alerts, active at the same time.
To enable Opsgenie integration:
......
---
stage: Monitor
group: Health
info: To determine the technical writer assigned to the Stage/Group associated with this page, see https://about.gitlab.com/handbook/engineering/ux/technical-writing/#designated-technical-writers
---
# Generic alerts integration
> - [Introduced](https://gitlab.com/gitlab-org/gitlab/-/issues/13203) in [GitLab Ultimate](https://about.gitlab.com/pricing/) 12.4.
> - [Moved](https://gitlab.com/gitlab-org/gitlab/-/issues/42640) to [GitLab Core](https://about.gitlab.com/pricing/) in 12.8.
GitLab can accept alerts from any source via a generic webhook receiver.
When you set up the generic alerts integration, a unique endpoint will
be created which can receive a payload in JSON format, and will in turn
create an issue with the payload in the body of the issue. You can always
[customize the payload](#customizing-the-payload) to your liking.
The entire payload will be posted in the issue discussion as a comment
authored by the GitLab Alert Bot.
NOTE: **Note:**
In GitLab versions 13.1 and greater, you can configure
[External Prometheus instances](../metrics/alerts.md#external-prometheus-instances)
to use this endpoint.
## Setting up generic alerts
To obtain credentials for setting up a generic alerts integration:
- Sign in to GitLab as a user with maintainer [permissions](../../user/permissions.md) for a project.
- Navigate to the **Operations** page for your project, depending on your installed version of GitLab:
- *In GitLab versions 13.1 and greater,* navigate to **Settings > Operations** in your project.
- *In GitLab versions prior to 13.1,* navigate to **Settings > Integrations** in your project. GitLab will display a banner encouraging you to enable the Alerts endpoint in **Settings > Operations** instead.
- Click **Alerts endpoint**.
- Toggle the **Active** alert setting to display the **URL** and **Authorization Key** for the webhook configuration.
## Customizing the payload
You can customize the payload by sending the following parameters. All fields other than `title` are optional:
| Property | Type | Description |
| -------- | ---- | ----------- |
| `title` | String | The title of the incident. Required. |
| `description` | String | A high-level summary of the problem. |
| `start_time` | DateTime | The time of the incident. If none is provided, a timestamp of the issue will be used. |
| `service` | String | The affected service. |
| `monitoring_tool` | String | The name of the associated monitoring tool. |
| `hosts` | String or Array | One or more hosts, as to where this incident occurred. |
| `severity` | String | The severity of the alert. Must be one of `critical`, `high`, `medium`, `low`, `info`, `unknown`. Default is `critical`. |
| `fingerprint` | String or Array | The unique identifier of the alert. This can be used to group occurrences of the same alert. |
| `gitlab_environment_name` | String | The name of the associated GitLab [environment](../../ci/environments/index.md). This can be used to associate your alert to your environment. |
You can also add custom fields to the alert's payload. The values of extra parameters
are not limited to primitive types, such as strings or numbers, but can be a nested
JSON object. For example:
```json
{ "foo": { "bar": { "baz": 42 } } }
```
TIP: **Payload size:**
Ensure your requests are smaller than the [payload application limits](../../administration/instance_limits.md#generic-alert-json-payloads).
Example request:
```shell
curl --request POST \
--data '{"title": "Incident title"}' \
--header "Authorization: Bearer <authorization_key>" \
--header "Content-Type: application/json" \
<url>
```
The `<authorization_key>` and `<url>` values can be found when [setting up generic alerts](#setting-up-generic-alerts).
Example payload:
```json
{
"title": "Incident title",
"description": "Short description of the incident",
"start_time": "2019-09-12T06:00:55Z",
"service": "service affected",
"monitoring_tool": "value",
"hosts": "value",
"severity": "high",
"fingerprint": "d19381d4e8ebca87b55cda6e8eee7385",
"foo": {
"bar": {
"baz": 42
}
}
}
```
## Triggering test alerts
> [Introduced](https://gitlab.com/groups/gitlab-org/-/epics/3066) in GitLab Core in 13.2.
After a [project maintainer or owner](#setting-up-generic-alerts)
[configures generic alerts](#setting-up-generic-alerts), you can trigger a
test alert to confirm your integration works properly.
1. Sign in as a user with Developer or greater [permissions](../../user/permissions.md).
1. Navigate to **Settings > Operations** in your project.
1. Click **Alerts endpoint** to expand the section.
1. Enter a sample payload in **Alert test payload** (valid JSON is required).
1. Click **Test alert payload**.
GitLab displays an error or success message, depending on the outcome of your test.
## Automatic grouping of identical alerts **(PREMIUM)**
> [Introduced](https://gitlab.com/gitlab-org/gitlab/-/issues/214557) in [GitLab Premium](https://about.gitlab.com/pricing/) 13.2.
In GitLab versions 13.2 and greater, GitLab groups alerts based on their payload.
When an incoming alert contains the same payload as another alert (excluding the
`start_time` and `hosts` attributes), GitLab groups these alerts together and
displays a counter on the
[Alert Management List](incidents.md)
and details pages.
If the existing alert is already `resolved`, then a new alert will be created instead.
![Alert Management List](img/alert_list_v13_1.png)
......@@ -50,7 +50,7 @@ user, but it does not count toward your license limit.
## Configure external generic alerts
GitLab can accept alerts from any source through a generic webhook receiver. When
[configuring the generic alerts integration](../../user/project/integrations/generic_alerts.md),
[configuring the generic alerts integration](generic_alerts.md),
GitLab creates a unique endpoint which receives a JSON-formatted, customizable payload.
## Integrate incidents with Slack
......
......@@ -78,7 +78,7 @@ Prometheus. The value of this should match the name of your environment in GitLa
NOTE: **Note:**
In GitLab versions 13.1 and greater, you can configure your manually configured
Prometheus server to use the
[Generic alerts integration](../../user/project/integrations/generic_alerts.md).
[Generic alerts integration](../incident_management/generic_alerts.md).
## Trigger actions from alerts **(ULTIMATE)**
......
---
stage: Monitor
group: Health
info: To determine the technical writer assigned to the Stage/Group associated with this page, see https://about.gitlab.com/handbook/engineering/ux/technical-writing/#designated-technical-writers
redirect_to: '../../../operations/incident_management/generic_alerts.md'
---
# Generic alerts integration
> - [Introduced](https://gitlab.com/gitlab-org/gitlab/-/issues/13203) in [GitLab Ultimate](https://about.gitlab.com/pricing/) 12.4.
> - [Moved](https://gitlab.com/gitlab-org/gitlab/-/issues/42640) to [GitLab Core](https://about.gitlab.com/pricing/) in 12.8.
GitLab can accept alerts from any source via a generic webhook receiver.
When you set up the generic alerts integration, a unique endpoint will
be created which can receive a payload in JSON format, and will in turn
create an issue with the payload in the body of the issue. You can always
[customize the payload](#customizing-the-payload) to your liking.
The entire payload will be posted in the issue discussion as a comment
authored by the GitLab Alert Bot.
NOTE: **Note:**
In GitLab versions 13.1 and greater, you can configure
[External Prometheus instances](../../../operations/metrics/alerts.md#external-prometheus-instances)
to use this endpoint.
## Setting up generic alerts
To obtain credentials for setting up a generic alerts integration:
- Sign in to GitLab as a user with maintainer [permissions](../../permissions.md) for a project.
- Navigate to the **Operations** page for your project, depending on your installed version of GitLab:
- *In GitLab versions 13.1 and greater,* navigate to **Settings > Operations** in your project.
- *In GitLab versions prior to 13.1,* navigate to **Settings > Integrations** in your project. GitLab will display a banner encouraging you to enable the Alerts endpoint in **Settings > Operations** instead.
- Click **Alerts endpoint**.
- Toggle the **Active** alert setting to display the **URL** and **Authorization Key** for the webhook configuration.
## Customizing the payload
You can customize the payload by sending the following parameters. All fields other than `title` are optional:
| Property | Type | Description |
| -------- | ---- | ----------- |
| `title` | String | The title of the incident. Required. |
| `description` | String | A high-level summary of the problem. |
| `start_time` | DateTime | The time of the incident. If none is provided, a timestamp of the issue will be used. |
| `service` | String | The affected service. |
| `monitoring_tool` | String | The name of the associated monitoring tool. |
| `hosts` | String or Array | One or more hosts, as to where this incident occurred. |
| `severity` | String | The severity of the alert. Must be one of `critical`, `high`, `medium`, `low`, `info`, `unknown`. Default is `critical`. |
| `fingerprint` | String or Array | The unique identifier of the alert. This can be used to group occurrences of the same alert. |
| `gitlab_environment_name` | String | The name of the associated GitLab [environment](../../../ci/environments/index.md). This can be used to associate your alert to your environment. |
You can also add custom fields to the alert's payload. The values of extra parameters
are not limited to primitive types, such as strings or numbers, but can be a nested
JSON object. For example:
```json
{ "foo": { "bar": { "baz": 42 } } }
```
TIP: **Payload size:**
Ensure your requests are smaller than the [payload application limits](../../../administration/instance_limits.md#generic-alert-json-payloads).
Example request:
```shell
curl --request POST \
--data '{"title": "Incident title"}' \
--header "Authorization: Bearer <authorization_key>" \
--header "Content-Type: application/json" \
<url>
```
The `<authorization_key>` and `<url>` values can be found when [setting up generic alerts](#setting-up-generic-alerts).
Example payload:
```json
{
"title": "Incident title",
"description": "Short description of the incident",
"start_time": "2019-09-12T06:00:55Z",
"service": "service affected",
"monitoring_tool": "value",
"hosts": "value",
"severity": "high",
"fingerprint": "d19381d4e8ebca87b55cda6e8eee7385",
"foo": {
"bar": {
"baz": 42
}
}
}
```
## Triggering test alerts
> [Introduced](https://gitlab.com/groups/gitlab-org/-/epics/3066) in GitLab Core in 13.2.
After a [project maintainer or owner](#setting-up-generic-alerts)
[configures generic alerts](#setting-up-generic-alerts), you can trigger a
test alert to confirm your integration works properly.
1. Sign in as a user with Developer or greater [permissions](../../../user/permissions.md).
1. Navigate to **Settings > Operations** in your project.
1. Click **Alerts endpoint** to expand the section.
1. Enter a sample payload in **Alert test payload** (valid JSON is required).
1. Click **Test alert payload**.
GitLab displays an error or success message, depending on the outcome of your test.
## Automatic grouping of identical alerts **(PREMIUM)**
> [Introduced](https://gitlab.com/gitlab-org/gitlab/-/issues/214557) in [GitLab Premium](https://about.gitlab.com/pricing/) 13.2.
In GitLab versions 13.2 and greater, GitLab groups alerts based on their payload.
When an incoming alert contains the same payload as another alert (excluding the
`start_time` and `hosts` attributes), GitLab groups these alerts together and
displays a counter on the
[Alert Management List](../../../operations/incident_management/incidents.md)
and details pages.
If the existing alert is already `resolved`, then a new alert will be created instead.
![Alert Management List](../operations/img/alert_list_v13_1.png)
This document was moved to [another location](../../../operations/incident_management/generic_alerts.md).
......@@ -39,7 +39,7 @@ Click on the service links to see further configuration instructions and details
| [Emails on push](emails_on_push.md) | Email the commits and diff of each push to a list of recipients | No |
| External Wiki | Replaces the link to the internal wiki with a link to an external wiki | No |
| Flowdock | Flowdock is a collaboration web app for technical teams | No |
| [Generic alerts](generic_alerts.md) **(ULTIMATE)** | Receive alerts on GitLab from any source | No |
| [Generic alerts](../../../operations/incident_management/generic_alerts.md) **(ULTIMATE)** | Receive alerts on GitLab from any source | No |
| [GitHub](github.md) **(PREMIUM)** | Sends pipeline notifications to GitHub | No |
| [Hangouts Chat](hangouts_chat.md) | Receive events notifications in Google Hangouts Chat | No |
| [HipChat](hipchat.md) | Private group chat and IM | No |
......
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