Commit 498e6380 authored by Alper Akgun's avatar Alper Akgun

Merge branch 'nicolasdular-master-patch-64933' into 'master'

Explain difference between experiment libs

See merge request gitlab-org/gitlab!55945
parents f0de2267 a60de7c2
...@@ -8,7 +8,7 @@ info: To determine the technical writer assigned to the Stage/Group associated w ...@@ -8,7 +8,7 @@ info: To determine the technical writer assigned to the Stage/Group associated w
Experiments can be conducted by any GitLab team, most often the teams from the [Growth Sub-department](https://about.gitlab.com/handbook/engineering/development/growth/). Experiments are not tied to releases because they primarily target GitLab.com. Experiments can be conducted by any GitLab team, most often the teams from the [Growth Sub-department](https://about.gitlab.com/handbook/engineering/development/growth/). Experiments are not tied to releases because they primarily target GitLab.com.
Experiments are run as an A/B test and are behind a feature flag to turn the test on or off. Based on the data the experiment generates, the team decides if the experiment had a positive impact and should be made the new default or rolled back. Experiments are run as an A/B/n test, and are behind a feature flag to turn the test on or off. Based on the data the experiment generates, the team decides if the experiment had a positive impact and should be made the new default, or rolled back.
## Experiment tracking issue ## Experiment tracking issue
...@@ -36,21 +36,39 @@ and link to the issue that resolves the experiment. If the experiment is ...@@ -36,21 +36,39 @@ and link to the issue that resolves the experiment. If the experiment is
successful and becomes part of the product, any follow up issues should be successful and becomes part of the product, any follow up issues should be
addressed. addressed.
## Experiments using `gitlab-experiment` ## Implement an experiment
There are two options to conduct experiments:
1. [GitLab Experiment](https://gitlab.com/gitlab-org/gitlab-experiment/) is a gem included in GitLab.
1. [`Experimentation Module`](https://gitlab.com/gitlab-org/gitlab/blob/master/lib%2Fgitlab%2Fexperimentation.rb) is built in the GitLab codebase.
Both methods use [experiment](../feature_flags/development.md#experiment-type) feature flags.
Historical Context: `Experimentation Module` was built iteratively with the needs that appeared while implementing Growth sub-department experiments. The `gitlab-experiment` gem was built with the learnings of the `Experimentation Module` and an easier to use API.
Currently both methods for running experiments are included in the codebase. The features are slightly different:
| Feature | `Experiment Module` | `gitlab-experiment` |
| ------ | ------ | ------ |
| Record user grouping | Yes | No (not natively) |
| Uses feature flags | Yes | Yes |
| Multivariate | No | Yes |
However, there is currently no strong suggestion to use one over the other.
### Experiments using `gitlab-experiment` **(FREE SAAS)**
> - [Introduced](https://gitlab.com/gitlab-org/gitlab/-/issues/300383) in GitLab 13.7. > - [Introduced](https://gitlab.com/gitlab-org/gitlab/-/issues/300383) in GitLab 13.7.
> - It's [deployed behind a feature flag](../../user/feature_flags.md), disabled by default. > - It's [deployed behind a feature flag](../../user/feature_flags.md), disabled by default.
> - It's enabled on GitLab.com. > - It's enabled on GitLab.com.
> - It is not yet intended for use in GitLab self-managed instances. > - It is not yet intended for use in GitLab self-managed instances.
[GitLab Experiment](https://gitlab.com/gitlab-org/gitlab-experiment/) is a gem included You find out how to conduct experiments using `gitlab-experiment` in the [README](https://gitlab.com/gitlab-org/gitlab-experiment/-/blob/master/README.md).
in GitLab that can be used for running experiments.
## How to create an A/B test using `experimentation.rb`
### Implement the experiment ### Experiments using the `Experimentation Module`
1. Add the experiment to the `Gitlab::Experimentation::EXPERIMENTS` hash in [`experimentation.rb`](https://gitlab.com/gitlab-org/gitlab/blob/master/lib%2Fgitlab%2Fexperimentation.rb): 1. Add the experiment to the `Gitlab::Experimentation::EXPERIMENTS` hash in the [`Experimentation Module`](https://gitlab.com/gitlab-org/gitlab/blob/master/lib%2Fgitlab%2Fexperimentation.rb):
```ruby ```ruby
EXPERIMENTS = { EXPERIMENTS = {
...@@ -151,13 +169,13 @@ in GitLab that can be used for running experiments. ...@@ -151,13 +169,13 @@ in GitLab that can be used for running experiments.
end end
``` ```
### Implement the tracking events #### Implement the tracking events
To determine whether the experiment is a success or not, we must implement tracking events To determine whether the experiment is a success or not, we must implement tracking events
to acquire data for analyzing. We can send events to Snowplow via either the backend or frontend. to acquire data for analyzing. We can send events to Snowplow via either the backend or frontend.
Read the [product intelligence guide](https://about.gitlab.com/handbook/product/product-intelligence-guide/) for more details. Read the [product intelligence guide](https://about.gitlab.com/handbook/product/product-intelligence-guide/) for more details.
#### Track backend events ##### Track backend events
The framework provides the following helper method that is available in controllers: The framework provides the following helper method that is available in controllers:
...@@ -190,7 +208,7 @@ context 'when the experiment is active and the user is in the experimental group ...@@ -190,7 +208,7 @@ context 'when the experiment is active and the user is in the experimental group
end end
``` ```
#### Track frontend events ##### Track frontend events
The framework provides the following helper method that is available in controllers: The framework provides the following helper method that is available in controllers:
...@@ -273,7 +291,7 @@ describe('event tracking', () => { ...@@ -273,7 +291,7 @@ describe('event tracking', () => {
}); });
``` ```
### Record experiment user #### Record experiment user
In addition to the anonymous tracking of events, we can also record which users have participated in which experiments and whether they were given the control experience or the experimental experience. In addition to the anonymous tracking of events, we can also record which users have participated in which experiments and whether they were given the control experience or the experimental experience.
...@@ -289,7 +307,7 @@ Subsequent calls to this method for the same experiment and the same user have n ...@@ -289,7 +307,7 @@ Subsequent calls to this method for the same experiment and the same user have n
Note that this data is completely separate from the [events tracking data](#implement-the-tracking-events). They are not linked together in any way. Note that this data is completely separate from the [events tracking data](#implement-the-tracking-events). They are not linked together in any way.
#### Add context ##### Add context
You can add arbitrary context data in a hash which gets stored as part of the experiment user record. New calls to the `record_experiment_user` with newer contexts get merged deeply into the existing context. You can add arbitrary context data in a hash which gets stored as part of the experiment user record. New calls to the `record_experiment_user` with newer contexts get merged deeply into the existing context.
...@@ -306,7 +324,7 @@ record_experiment_user(:signup_flow, foo: 40, bar: { b: 2 }, thor: 3) ...@@ -306,7 +324,7 @@ record_experiment_user(:signup_flow, foo: 40, bar: { b: 2 }, thor: 3)
# context becomes { "foo" => 40, "bar" => { "a" => 22, "b" => 2 }, "thor" => 3} # context becomes { "foo" => 40, "bar" => { "a" => 22, "b" => 2 }, "thor" => 3}
``` ```
### Record experiment conversion event #### Record experiment conversion event
Along with the tracking of backend and frontend events and the [recording of experiment participants](#record-experiment-user), we can also record when a user performs the desired conversion event action. For example: Along with the tracking of backend and frontend events and the [recording of experiment participants](#record-experiment-user), we can also record when a user performs the desired conversion event action. For example:
...@@ -323,7 +341,7 @@ end ...@@ -323,7 +341,7 @@ end
Note that the use of this method requires that we have first [recorded the user as being part of the experiment](#record-experiment-user). Note that the use of this method requires that we have first [recorded the user as being part of the experiment](#record-experiment-user).
### Enable the experiment #### Enable the experiment
After all merge requests have been merged, use [`chatops`](../../ci/chatops/index.md) in the After all merge requests have been merged, use [`chatops`](../../ci/chatops/index.md) in the
[appropriate channel](../feature_flags/controls.md#communicate-the-change) to start the experiment for 10% of the users. [appropriate channel](../feature_flags/controls.md#communicate-the-change) to start the experiment for 10% of the users.
...@@ -340,7 +358,7 @@ For visibility, please also share any commands run against production in the `#s ...@@ -340,7 +358,7 @@ For visibility, please also share any commands run against production in the `#s
/chatops run feature delete signup_flow_experiment_percentage /chatops run feature delete signup_flow_experiment_percentage
``` ```
### Manually force the current user to be in the experiment group #### Manually force the current user to be in the experiment group
You may force the application to put your current user in the experiment group. To do so You may force the application to put your current user in the experiment group. To do so
add a query string parameter to the path where the experiment runs. If you do so, add a query string parameter to the path where the experiment runs. If you do so,
...@@ -353,7 +371,7 @@ to the URL: ...@@ -353,7 +371,7 @@ to the URL:
https://gitlab.com/<EXPERIMENT_ENTRY_URL>?force_experiment=<EXPERIMENT_KEY> https://gitlab.com/<EXPERIMENT_ENTRY_URL>?force_experiment=<EXPERIMENT_KEY>
``` ```
### A cookie-based approach to force an experiment #### A cookie-based approach to force an experiment
It's possible to force the current user to be in the experiment group for `<EXPERIMENT_KEY>` It's possible to force the current user to be in the experiment group for `<EXPERIMENT_KEY>`
during the browser session by using your browser's developer tools: during the browser session by using your browser's developer tools:
...@@ -374,9 +392,9 @@ To clear the experiments, unset the `force_experiment` cookie: ...@@ -374,9 +392,9 @@ To clear the experiments, unset the `force_experiment` cookie:
document.cookie = "force_experiment=; path=/"; document.cookie = "force_experiment=; path=/";
``` ```
### Testing and test helpers #### Testing and test helpers
#### RSpec ##### RSpec
Use the following in RSpec to mock the experiment: Use the following in RSpec to mock the experiment:
...@@ -404,7 +422,7 @@ context 'when the experiment is active' do ...@@ -404,7 +422,7 @@ context 'when the experiment is active' do
end end
``` ```
#### Jest ##### Jest
Use the following in Jest to mock the experiment: Use the following in Jest to mock the experiment:
......
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