More verbose JiraService error logs

app/models/project_services/jira_service.rb

@@ -194,7 +194,7 @@ class JiraService < IssueTrackerService
   def test(_)
     result = test_settings
     success = result.present?
-    result = @error if @error && !success
+    result = @error&.message unless success
 
     { success: success, result: result }
   end
@@ -205,6 +205,8 @@ class JiraService < IssueTrackerService
     nil
   end
 
+  private
+
   def test_settings
     return unless client_url.present?
 
@@ -212,8 +214,6 @@ class JiraService < IssueTrackerService
     jira_request { client.ServerInfo.all.attrs }
   end
 
-  private
-
   def can_cross_reference?(noteable)
     case noteable
     when Commit then commit_events
@@ -346,9 +346,17 @@ class JiraService < IssueTrackerService
   # Handle errors when doing Jira API calls
   def jira_request
     yield
-  rescue Timeout::Error, Errno::EINVAL, Errno::ECONNRESET, Errno::ECONNREFUSED, URI::InvalidURIError, JIRA::HTTPError, OpenSSL::SSL::SSLError => e
-    @error = e.message
-    log_error("Error sending message", client_url: client_url, error: @error)
+  rescue Timeout::Error, Errno::EINVAL, Errno::ECONNRESET, Errno::ECONNREFUSED, URI::InvalidURIError, JIRA::HTTPError, OpenSSL::SSL::SSLError => error
+    @error = error
+    log_error(
+      "Error sending message",
+      client_url: client_url,
+      error: {
+        exception_class: error.class.name,
+        exception_message: error.message,
+        exception_backtrace: error.backtrace.join("\n")
+      }
+    )
     nil
   end
 

changelogs/unreleased/198411-more-verbose-jira-error-logs.yml

+---
+title: More verbose JiraService error logs
+merge_request: 23688
+author:
+type: other

spec/models/project_services/jira_service_spec.rb

@@ -3,7 +3,6 @@
 require 'spec_helper'
 
 describe JiraService do
-  include Gitlab::Routing
   include AssetsHelpers
 
   let(:title) { 'custom title' }
@@ -543,47 +542,55 @@ describe JiraService do
     end
   end
 
-  describe '#test_settings' do
+  describe '#test' do
     let(:jira_service) do
       described_class.new(
-        project: create(:project),
-        url: 'http://jira.example.com',
-        username: 'jira_username',
-        password: 'jira_password'
+        url: url,
+        username: username,
+        password: password
       )
     end
 
-    def test_settings(api_url = nil)
-      api_url ||= 'jira.example.com'
-      test_url = "http://#{api_url}/rest/api/2/serverInfo"
+    def test_settings(url = 'jira.example.com')
+      test_url = "http://#{url}/rest/api/2/serverInfo"
 
-      WebMock.stub_request(:get, test_url).with(basic_auth: %w(jira_username jira_password)).to_return(body: { url: 'http://url' }.to_json )
+      WebMock.stub_request(:get, test_url).with(basic_auth: [username, password])
+        .to_return(body: { url: 'http://url' }.to_json )
 
       jira_service.test(nil)
     end
 
     context 'when the test succeeds' do
-      it 'tries to get Jira project with URL when API URL not set' do
-        test_settings('jira.example.com')
+      it 'gets Jira project with URL when API URL not set' do
+        expect(test_settings).to eq(success: true, result: { 'url' => 'http://url' })
       end
 
-      it 'returns correct result' do
-        expect(test_settings).to eq( { success: true, result: { 'url' => 'http://url' } })
-      end
-
-      it 'tries to get Jira project with API URL if set' do
+      it 'gets Jira project with API URL if set' do
         jira_service.update(api_url: 'http://jira.api.com')
-        test_settings('jira.api.com')
+
+        expect(test_settings('jira.api.com')).to eq(success: true, result: { 'url' => 'http://url' })
       end
     end
 
     context 'when the test fails' do
       it 'returns result with the error' do
         test_url = 'http://jira.example.com/rest/api/2/serverInfo'
-        WebMock.stub_request(:get, test_url).with(basic_auth: %w(jira_username jira_password))
+
+        WebMock.stub_request(:get, test_url).with(basic_auth: [username, password])
           .to_raise(JIRA::HTTPError.new(double(message: 'Some specific failure.')))
 
-        expect(jira_service.test(nil)).to eq( { success: false, result: 'Some specific failure.' })
+        expect(jira_service).to receive(:log_error).with(
+          "Error sending message",
+          hash_including(
+            client_url: url,
+            error: hash_including(
+              exception_class: 'JIRA::HTTPError',
+              exception_message: 'Some specific failure.'
+            )
+          )
+        )
+
+        expect(jira_service.test(nil)).to eq(success: false, result: 'Some specific failure.')
       end
     end
   end