Commit b388403b authored by Amy Qualls's avatar Amy Qualls

Merge branch 'migrate-ZenDesk-macro-Omnibus-Log-Gathering-content' into 'master'

Move log gathering advice from ZenDesk macro to docs

See merge request gitlab-org/gitlab!39673
parents 62c5a2b0 6c611cc1
...@@ -955,3 +955,38 @@ For Omnibus GitLab installations, GitLab Monitor logs reside in `/var/log/gitlab ...@@ -955,3 +955,38 @@ For Omnibus GitLab installations, GitLab Monitor logs reside in `/var/log/gitlab
## GitLab Exporter ## GitLab Exporter
For Omnibus GitLab installations, GitLab Exporter logs reside in `/var/log/gitlab/gitlab-exporter/`. For Omnibus GitLab installations, GitLab Exporter logs reside in `/var/log/gitlab/gitlab-exporter/`.
## Gathering logs
When [troubleshooting](troubleshooting/index.md) issues that aren't localized to one of the
previously listed components, it's helpful to simultaneously gather multiple logs and statistics
from a GitLab instance.
### GitLabSOS
If performance degradations or cascading errors occur that can't readily be attributed to one
of the previously listed GitLab components, [GitLabSOS](https://gitlab.com/gitlab-com/support/toolbox/gitlabsos/)
can provide a perspective spanning all of Omnibus GitLab. For more details and instructions
to run it, see [the GitLabSOS documentation](https://gitlab.com/gitlab-com/support/toolbox/gitlabsos/#gitlabsos).
NOTE: **Note:**
GitLab Support likes to use this custom-made tool.
### Briefly tail the main logs
If the bug or error is readily reproducible bug or error, save the main GitLab logs
[to a file](troubleshooting/linux_cheat_sheet.md#files--dirs) while reproducing the
problem once or more times:
```shell
sudo gitlab-ctl tail | tee /tmp/<case-ID-and-keywords>.log
```
Conclude the log gathering with <kbd>Ctrl</kbd> + <kbd>C</kbd>.
### Fast-stats
[Fast-stats](https://gitlab.com/gitlab-com/support/toolbox/fast-stats) is a tool
for creating and comparing performance statistics from GitLab logs.
For more details and instructions to run it, see
[read the documentation for fast-stats](https://gitlab.com/gitlab-com/support/toolbox/fast-stats#usage).
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