Commit c2058240 authored by Marcel Amirault's avatar Marcel Amirault

Merge branch 'docs-astrachan-add-500-error' into 'master'

Docs add 500 error troubleshoot section

See merge request gitlab-org/gitlab!56921
parents d98f9034 cb032173
......@@ -601,3 +601,22 @@ gitlab_rails['artifacts_object_store_direct_upload'] = true
To prevent this, comment out or remove those lines, or switch to their [default values](https://gitlab.com/gitlab-org/omnibus-gitlab/blob/master/files/gitlab-config-template/gitlab.rb.template),
then run `sudo gitlab-ctl reconfigure`.
### Job artifact upload fails with error 500
If you are using object storage for artifacts and a job artifact fails to upload,
you can check:
- The job log for an error similar to:
```plaintext
WARNING: Uploading artifacts as "archive" to coordinator... failed id=12345 responseStatus=500 Internal Server Error status=500 token=abcd1234
```
- The [workhorse log](logs.md#workhorse-logs) for an error similar to:
```json
{"error":"MissingRegion: could not find region configuration","level":"error","msg":"error uploading S3 session","time":"2021-03-16T22:10:55-04:00"}
```
In both cases, you might need to add `region` to the job artifact [object storage configuration](#connection-settings).
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