Commit b39fd3d6 authored by Rafael Monnerat's avatar Rafael Monnerat

slapos_crm: Update SupportRequest_recheckMonitoring

  Update script to handle also stalled cases
parent f21f0465
......@@ -54,26 +54,25 @@ if not should_notify:
compute_partition_uid_list = [
x.getUid() for x in context.contentValues(portal_type="Compute Partition")
if x.getSlapState() == 'busy']
if compute_partition_uid_list:
instance_list = portal.portal_catalog(
portal_type='Software Instance',
default_aggregate_uid=compute_partition_uid_list)
if instance_list:
should_notify = True
description = "The Compute Node %s (%s) didnt process its instances for more them 24 hours" % (
compute_node_title, reference)
description = "The Compute Node %s (%s) didnt process its instances for more them 24 hours, last contact: %s"
for instance in instance_list:
instance_access_status = instance.getAccessStatus()
if instance_access_status.get('no_data', None):
# Ignore if there isnt any data
continue
# At lest one partition contacted in the last 24h30min.
last_contact = max(DateTime(instance_access_status.get('created_at')), last_contact)
if (now - DateTime(instance_access_status.get('created_at'))) < 1.01:
if (now - DateTime(instance_access_status.get('created_at'))) < 1.05:
should_notify = False
description = ""
break
......@@ -91,8 +90,7 @@ if not should_notify:
if software_installation_list:
should_notify = True
description = "The Compute Node %s (%s) didnt process its software releases for more them 24 hours" % (
compute_node_title, reference)
description = "The Compute Node %s (%s) didnt process its software releases for more them 24 hours, last contact %s"
# Test if server didnt process the internal softwares releases for more them 24h
for installation in software_installation_list:
......@@ -100,7 +98,7 @@ if not should_notify:
if installation_access_status.get('no_data', None):
# Ignore if there isnt any data on it
continue
last_contact = max(DateTime(installation_access_status.get('created_at')), last_contact)
if (now - DateTime(installation_access_status.get('created_at'))) < 1.01:
should_notify = False
......@@ -119,33 +117,33 @@ if should_notify:
if support_request is None:
person.notify(support_request_title=ticket_title,
support_request_description=description,
aggregate=context.getRelativeUrl())
support_request_description=description % (context.getTitle(), reference, last_contact),
aggregate=context.getRelativeUrl())
support_request_relative_url = context.REQUEST.get("support_request_relative_url")
if support_request_relative_url is None:
return
support_request = portal.restrictedTraverse(support_request_relative_url)
if support_request is None:
return
# Send Notification message
notification_message = portal.portal_notifications.getDocumentValue(
reference=notification_message_reference)
if notification_message is None:
message = """%s""" % description
message = """%s""" % (description % (context.getTitle(), reference, last_contact))
else:
mapping_dict = {'compute_node_title':context.getTitle(),
'compute_node_id':reference,
'last_contact':last_contact}
message = notification_message.asText(
substitution_method_parameter_dict={'mapping_dict': mapping_dict})
event = support_request.SupportRequest_getLastEvent(ticket_title)
if event is None:
support_request.notify(message_title=ticket_title, message=message)
return support_request
#
# XXX This ticket contains dupplicated coded found arround SlapOS
# It is required to rewrite this in a generic way.
# It is required to rewrite this in a generic way.
# See also: InstanceTree_checkSoftwareInstanceState
# See also: ComputeNode_checkState
#
......@@ -13,6 +13,9 @@ if context.getSimulationState() == "invalidated":
if context.getPortalType() != "Support Request":
return "Not a Support Request"
now = DateTime()
portal = context.getPortalObject()
document = context.getAggregateValue()
if document is None:
return True
......@@ -25,13 +28,63 @@ if aggregate_portal_type == "Compute Node":
d = document.getAccessStatus()
if d.get("no_data", None) == 1:
return "No Contact Information"
last_contact = DateTime(d.get('created_at'))
if (DateTime() - last_contact) < 0.01:
if (now - last_contact) < 0.01:
# If server has no partitions skip
compute_partition_uid_list = [
x.getUid() for x in document.contentValues(portal_type="Compute Partition")
if x.getSlapState() == 'busy']
if compute_partition_uid_list:
is_instance_stalled = True
last_contact = None
instance_list = portal.portal_catalog(
portal_type='Software Instance',
default_aggregate_uid=compute_partition_uid_list)
for instance in instance_list:
instance_access_status = instance.getAccessStatus()
if instance_access_status.get('no_data', None):
# Ignore if there isnt any data
continue
# At lest one partition contacted in the last 24h30min.
last_contact = max(DateTime(instance_access_status.get('created_at')), last_contact)
if (now - DateTime(instance_access_status.get('created_at'))) < 1.05:
is_instance_stalled = False
break
if is_instance_stalled and len(instance_list):
return "Process instance stalled, last contact was %s" % last_contact
# Since server is contacting, check for stalled software releases processes
is_software_stalled = True
last_contact = None
software_installation_list = portal.portal_catalog(
portal_type='Software Installation',
default_aggregate_uid=document.getUid(),
validation_state='validated')
# Test if server didnt process the internal softwares releases for more them 24h
for installation in software_installation_list:
installation_access_status = installation.getAccessStatus()
if installation_access_status.get('no_data', None):
# Ignore if there isnt any data on it
continue
last_contact = max(DateTime(installation_access_status.get('created_at')), last_contact)
if (now - DateTime(installation_access_status.get('created_at'))) < 1.01:
is_software_stalled = False
break
if is_software_stalled and len(software_installation_list):
return "Process instance stalled, last contact was %s" % last_contact
return "All OK, latest contact: %s " % last_contact
else:
return "Problem, latest contact: %s" % last_contact
if aggregate_portal_type == "Software Installation":
compute_node_title = document.getAggregateTitle()
if document.getAggregateValue().getMonitorScope() == "disabled":
......@@ -40,11 +93,11 @@ if aggregate_portal_type == "Software Installation":
if document.getSlapState() not in ["start_requested", "stop_requested"]:
return "Software Installation is Destroyed."
d = context.getAccessStatus()
d = document.getAccessStatus()
if d.get("no_data", None) == 1:
return "The software release %s did not started to build on %s since %s" % \
(document.getUrlString(), compute_node_title, document.getCreationDate())
last_contact = DateTime(d.get('created_at'))
if d.get("text").startswith("building"):
return "The software release %s is building for mode them 12 hours on %s, started on %s" % \
......
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