extend *slap-interface-workflow API to CRM/PDM
It introduces the API:
- Person.requestSupport(..): Person request Support Request (from Person)
- Person.notify(..): Creates a Support Request to notify the Person (from System)
CRM is exclusively the part of Support Request and for PDM is only for UpgradeDecision part
Notify and Request Event can be seen as equal but they have a core difference, the direction (from or to person), it implies a series of settings around a newContent that are quite different.
This API encapsulate the essential part of Support Request and Upgrade Decision engine only, since the goal isn't encapsulate all for now.