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Paul Graydon
erp5
Commits
4f30f0e8
Commit
4f30f0e8
authored
Jan 25, 2019
by
Jérome Perrin
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officejs_support_request_ui: workaround when we don't have a SR in each state
parent
c3304c6f
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+10
-0
bt5/erp5_officejs_support_request_ui/SkinTemplateItem/portal_skins/erp5_officejs_support_request/SupportRequest_getSupportRequestStatisticsAsJson.py
...quest/SupportRequest_getSupportRequestStatisticsAsJson.py
+10
-0
No files found.
bt5/erp5_officejs_support_request_ui/SkinTemplateItem/portal_skins/erp5_officejs_support_request/SupportRequest_getSupportRequestStatisticsAsJson.py
View file @
4f30f0e8
...
...
@@ -16,6 +16,7 @@ date_30_midnight = DateTime(now_date - timedelta(days=30)).earliestTime()
# currently active support requests by state. Unless CRM agents are late
# in the processing of these support requests, they should not be too many.
count_by_state_and_date_range
=
defaultdict
(
lambda
:
defaultdict
(
int
))
for
brain
in
portal
.
portal_catalog
(
portal_type
=
"Support Request"
,
simulation_state
=
(
"submitted"
,
"suspended"
,
"validated"
,),
...
...
@@ -49,6 +50,14 @@ count_by_state_and_date_range = {
for
date_range
in
date_range_list
]
}
for
state
in
count_by_state_and_date_range
}
# XXX
state_title_by_state_id
=
portal
.
ERP5Site_getTicketWorkflowStateInfoDict
()
for
c
in
state_title_by_state_id
.
keys
():
if
c
not
in
count_by_state_and_date_range
:
count_by_state_and_date_range
[
c
]
=
{
"date_range_list"
:
date_range_list
,
"count_list"
:
[
0
,
0
,
0
,
0
],
}
# Count last month activity by state
# we only select support requests from last 30 days, so there should not be too many.
...
...
@@ -66,3 +75,4 @@ return dumps({
"count_by_state_and_date_range"
:
count_by_state_and_date_range
,
"state_title_by_state_id"
:
portal
.
ERP5Site_getTicketWorkflowStateInfoDict
()
})
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