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slapos.core
Commit 686edc8d authored by Romain Courteaud's avatar Romain Courteaud
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slapos_crm: 

* source_administration is not used anymore on Compute Node
* add virtual master contraint to tickets and events portal types
* propagate project from Regularisation Request to event
* delivery/movement must use source_project instead of follow_up
* set source_project on event
* stop setting person as source_project
* copy project from ticket to the new event
* utf-8 encoding issue
* XXX disable regularisation request alarm
* Regularisation Request Module acquires local roles
  See other modules
* drop upgrade_scope
  Upgrade is managed by Allocation Supply.
* drip upgrade_scope usage
* drop Upgrade Decision Line usage
* lint test
* fix slapos_crm_check_software_installation_state alarm test
* fixup slapos_crm_check_compute_node_state tests
* fixup slapos_crm_check_instance_in_error test
* fixup slapos_crm_update_support_request_state tests
* fixup slapos_crm_send_pending_ticket_reminder test
* fixup slapos_crm_trigger_stop_reminder_escalation tests
* fixup slapos_crm_trigger_stop_acknowledgment_escalation test
* fixup slapos_crm_trigger_delete_reminder_escalation test
* fix slapos_crm_trigger_acknowledgment_escalation test
* fix slapos_crm_stop_instance_tree test
* fix slapos_crm_invalidate_suspended_regularisation_request test
* fix slapos_crm_delete_instance_tree test
* fix slapos_crm_create_regularisation_request test
* drop slapos_crm_check_update_allocation_scope tests
* do not require source_project on crm
* fixup rebase: drop Instance Tree Module | slapos_resilience_usage_report
* drop preferred_support_request_template_property
* drop slapos_crm_support_request_template
* fixup slapos_crm_create_regularisation_request tests
* reactivate slapos_crm_create_regularisation_request
* test slapos_crm_invalidate_suspended_regularisation_request is ok
* test slapos_crm_check_software_installation_state
* test slapos_crm_check_instance_in_error
* test slapos_crm_update_support_request_state
* desactivate Person_getSubscriptionRequestFirstUnpaidInvoiceList
* drop Person_getSubscriptionRequestFirstUnpaidInvoiceList
* do not count all Support Requests
  limit parameter with count is meaningless, as count return 1 result
* update Base_getSupportRequestInProgress usage
* XXX disable ticket.notify and ticket.requestEvent
* wip script to create Support Request and Event
* search a matching Trade Condition to generate a Support Request
* update ComputeNode_checkState to use new scripts
* test ComputeNode_checkSoftwareInstallationState
* deliver outgoing events
* test InstanceTree_checkSoftwareInstanceState
* Project_createSupportRequestWithCausality already checks if Support Request exists
* no need to check twice the object portal type
* test SupportRequest_updateMonitoringState
* activate one more alarm
* revert  Send Mail on pending tickets
  nexedi/slapos.core!417
  Virtual Master's manager are responsible to handle the tickets through their worklist.
  Not user.
  Virtual Master's manager can send email from the Ticket to directly ping a user.
* drop ticket_slap_interface_workflow
* test ComputeNode_hasContactedRecently
  Do not check if there is a packing list. It is unrelated to the contact.
* Base_getOpenRelatedTicketList was dropped
* ComputeNode_checkAndUpdateAllocationScope was dropped
* test: simplify
* set comment in the event workflow history
* send Mail Message
* unify event creation
  Reuse Ticket_createProjectEvent
* do not pass a empty list of node_uid
* no need to manually handle the notification message
* create the Regularisation Request from a Trade Condition instead of a template
* use notification message title instead of the ticket title
* use Entity_hasOutstandingAmount
  Entity_getOutstandingAmount is meaningless in case of multiple source_section and multiple currencies.
  Entity_hasOutstandingAmount will only report True or False.
* test RegularisationRequest_invalidateIfPersonBalanceIsOk
* test RegularisationRequest_checkToTriggerNextEscalationStep
* test RegularisationRequest_triggerStopReminderEscalation
* test RegularisationRequest_triggerStopAcknowledgmentEscalation
* test RegularisationRequest_triggerDeleteReminderEscalation
* test RegularisationRequest_stopInstanceTreeList
* test RegularisationRequest_deleteInstanceTreeList
* fixup RegularisationRequest_checkToSendUniqEvent tests
* fixup RegularisationRequest_checkToTriggerNextEscalationStep tests
* fixup InstanceTree_stopFromRegularisationRequest tests
* fixup InstanceTree_deleteFromRegularisationRequest tests
* drop slapos_crm_regularisation_request_template
* drop slapos_crm_web_message_template
* drop preferred_web_message_template_property
* drop slapos_ticket_trade_condition
* drop update_destination_for_slapos
* drop allocation_tester
* drop template_software_installation
* drop template_instance_tree
* drop template_member
* test: fixup person title
* test: fixup: ensure tickets can be created
* test: fixup creation of instance tree
* test: fixup instance tree creation
* test: ComputeNode_getTicketRelatedList was dropped
* test: rss feed will be used by virtual manager production
* test: ticket.approveRegistration was dropped
* ExactMatch
* drop preferred_cloud_contract_enabled_property
* only submit the newlu created Support Request
  end user can not validate their submitted ticket
* drop jump_related_slapos_item
* drop outdated SlapOSSupportRequestConstraint
* submit created event
  This allow to separate new ticket from the one currently handled
* constraint was dropped
* test: create test ticket in submitted state
* support request are created in submitted state
parent edef0dde
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Showing with 2319 additions and 10743 deletions
master/bt5/slapos_crm/ActionTemplateItem/portal_types/Instance%20Tree/jump_to_related_upgrade_decision_line.xml → master/bt5/slapos_crm/ActionTemplateItem/portal_types/Instance%20Tree/jump_to_related_upgrade_decision.xml
View file @ 686edc8d
......@@ -42,7 +42,7 @@
</item>
<item>
<key> <string>id</string> </key>
<value> <string>jump_to_related_upgrade_decision_line</string> </value>
<value> <string>jump_to_related_upgrade_decision</string> </value>
</item>
<item>
<key> <string>permissions</string> </key>
......@@ -62,7 +62,7 @@
</item>
<item>
<key> <string>title</string> </key>
<value> <string>Related Upgrade Decision Line</string> </value>
<value> <string>Related Upgrade Decision</string> </value>
</item>
<item>
<key> <string>visible</string> </key>
......@@ -81,7 +81,7 @@
<key> <string>text</string> </key>
<value> <string encoding="cdata"><![CDATA[
string:${object_url}/Base_jumpToRelatedObjectList?base_category=aggregate&portal_type=Upgrade%20Decision%20%Line&simulation_state=confirmed
string:${object_url}/Base_jumpToRelatedObjectList?base_category=aggregate&portal_type=Upgrade%20Decision&simulation_state=confirmed
]]></string> </value>
</item>
......@@ -96,7 +96,7 @@ string:${object_url}/Base_jumpToRelatedObjectList?base_category=aggregate&portal
<dictionary>
<item>
<key> <string>text</string> </key>
<value> <string>python: portal.Base_checkPermission(\'subscription_request_module\', \'View\')</string> </value>
<value> <string>python: portal.Base_checkPermission(\'upgrade_decision_module\', \'View\')</string> </value>
</item>
</dictionary>
</pickle>
......
master/bt5/slapos_crm/ActionTemplateItem/portal_types/Person/slapos_user_pending_ticket_report.xml deleted 100644 → 0
View file @ edef0dde
<?xml version="1.0"?>
<ZopeData>
<record id="1" aka="AAAAAAAAAAE=">
<pickle>
<global name="ActionInformation" module="Products.CMFCore.ActionInformation"/>
</pickle>
<pickle>
<dictionary>
<item>
<key> <string>action</string> </key>
<value>
<persistent> <string encoding="base64">AAAAAAAAAAI=</string> </persistent>
</value>
</item>
<item>
<key> <string>categories</string> </key>
<value>
<tuple>
<string>action_type/object_jio_action</string>
</tuple>
</value>
</item>
<item>
<key> <string>category</string> </key>
<value> <string>object_jio_action</string> </value>
</item>
<item>
<key> <string>condition</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>description</string> </key>
<value>
<none/>
</value>
</item>
<item>
<key> <string>icon</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>id</string> </key>
<value> <string>slapos_user_pending_ticket_report</string> </value>
</item>
<item>
<key> <string>permissions</string> </key>
<value>
<tuple>
<string>View</string>
</tuple>
</value>
</item>
<item>
<key> <string>priority</string> </key>
<value> <float>50.0</float> </value>
</item>
<item>
<key> <string>title</string> </key>
<value> <string>Send Pending Ticket Report</string> </value>
</item>
<item>
<key> <string>visible</string> </key>
<value> <int>1</int> </value>
</item>
</dictionary>
</pickle>
</record>
<record id="2" aka="AAAAAAAAAAI=">
<pickle>
<global name="Expression" module="Products.CMFCore.Expression"/>
</pickle>
<pickle>
<dictionary>
<item>
<key> <string>text</string> </key>
<value> <string>string:${object_url}/Person_viewSlapOSPendingTicketDialog</string> </value>
</item>
</dictionary>
</pickle>
</record>
</ZopeData>
master/bt5/slapos_crm/ActionTemplateItem/portal_types/Site%20Message/update_destination_for_slapos.xml deleted 100644 → 0
View file @ edef0dde
<?xml version="1.0"?>
<ZopeData>
<record id="1" aka="AAAAAAAAAAE=">
<pickle>
<global name="ActionInformation" module="Products.CMFCore.ActionInformation"/>
</pickle>
<pickle>
<dictionary>
<item>
<key> <string>action</string> </key>
<value>
<persistent> <string encoding="base64">AAAAAAAAAAI=</string> </persistent>
</value>
</item>
<item>
<key> <string>categories</string> </key>
<value>
<tuple>
<string>action_type/object_jio_action</string>
</tuple>
</value>
</item>
<item>
<key> <string>category</string> </key>
<value> <string>object_jio_action</string> </value>
</item>
<item>
<key> <string>condition</string> </key>
<value>
<persistent> <string encoding="base64">AAAAAAAAAAM=</string> </persistent>
</value>
</item>
<item>
<key> <string>description</string> </key>
<value>
<none/>
</value>
</item>
<item>
<key> <string>icon</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>id</string> </key>
<value> <string>update_destination_for_slapos</string> </value>
</item>
<item>
<key> <string>permissions</string> </key>
<value>
<tuple>
<string>View</string>
</tuple>
</value>
</item>
<item>
<key> <string>portal_type</string> </key>
<value> <string>Action Information</string> </value>
</item>
<item>
<key> <string>priority</string> </key>
<value> <float>5.0</float> </value>
</item>
<item>
<key> <string>title</string> </key>
<value> <string>Update Destination with all Slapos Users</string> </value>
</item>
<item>
<key> <string>visible</string> </key>
<value> <int>1</int> </value>
</item>
</dictionary>
</pickle>
</record>
<record id="2" aka="AAAAAAAAAAI=">
<pickle>
<global name="Expression" module="Products.CMFCore.Expression"/>
</pickle>
<pickle>
<dictionary>
<item>
<key> <string>text</string> </key>
<value> <string>string:${object_url}/SiteMessage_setSlapOSUserSourceAndDestinatationList</string> </value>
</item>
</dictionary>
</pickle>
</record>
<record id="3" aka="AAAAAAAAAAM=">
<pickle>
<global name="Expression" module="Products.CMFCore.Expression"/>
</pickle>
<pickle>
<dictionary>
<item>
<key> <string>text</string> </key>
<value> <string>python: object.getSimulationState() in (\'draft\',)</string> </value>
</item>
</dictionary>
</pickle>
</record>
</ZopeData>
master/bt5/slapos_crm/ActionTemplateItem/portal_types/Support%20Request/jump_related_slapos_item.xml deleted 100644 → 0
View file @ edef0dde
<?xml version="1.0"?>
<ZopeData>
<record id="1" aka="AAAAAAAAAAE=">
<pickle>
<global name="ActionInformation" module="Products.CMFCore.ActionInformation"/>
</pickle>
<pickle>
<dictionary>
<item>
<key> <string>action</string> </key>
<value>
<persistent> <string encoding="base64">AAAAAAAAAAI=</string> </persistent>
</value>
</item>
<item>
<key> <string>categories</string> </key>
<value>
<tuple>
<string>action_type/object_jio_jump</string>
</tuple>
</value>
</item>
<item>
<key> <string>category</string> </key>
<value> <string>object_jio_jump</string> </value>
</item>
<item>
<key> <string>condition</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>description</string> </key>
<value>
<none/>
</value>
</item>
<item>
<key> <string>icon</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>id</string> </key>
<value> <string>jump_related_slapos_item</string> </value>
</item>
<item>
<key> <string>permissions</string> </key>
<value>
<tuple>
<string>View</string>
</tuple>
</value>
</item>
<item>
<key> <string>priority</string> </key>
<value> <float>14.0</float> </value>
</item>
<item>
<key> <string>title</string> </key>
<value> <string>Related Instance Tree, Compute Node or Software Installation</string> </value>
</item>
<item>
<key> <string>visible</string> </key>
<value> <int>1</int> </value>
</item>
</dictionary>
</pickle>
</record>
<record id="2" aka="AAAAAAAAAAI=">
<pickle>
<global name="Expression" module="Products.CMFCore.Expression"/>
</pickle>
<pickle>
<dictionary>
<item>
<key> <string>text</string> </key>
<value> <string encoding="cdata"><![CDATA[
string:${object_url}/Base_jumpToRelationObject?base_category=aggregate&portal_type:list=Instance%20Tree&portal_type:list=Compute%20Node&portal_type:list=Software%20Installation
]]></string> </value>
</item>
</dictionary>
</pickle>
</record>
</ZopeData>
master/bt5/slapos_crm/ModuleTemplateItem/incident_response_module.xml
View file @ 686edc8d
<module>
<category_list>
<category>business_application/crm</category>
</category_list>
<id>incident_response_module</id>
<permission_list>
<permission type='tuple'>
......
master/bt5/slapos_crm/PathTemplateItem/person_module/allocation_tester.xml deleted 100644 → 0
View file @ edef0dde
<?xml version="1.0"?>
<ZopeData>
<record id="1" aka="AAAAAAAAAAE=">
<pickle>
<global name="Person" module="erp5.portal_type"/>
</pickle>
<pickle>
<dictionary>
<item>
<key> <string>_Access_contents_information_Permission</string> </key>
<value>
<tuple>
<string>Assignee</string>
<string>Assignor</string>
<string>Associate</string>
<string>Auditor</string>
<string>Manager</string>
</tuple>
</value>
</item>
<item>
<key> <string>_Add_portal_content_Permission</string> </key>
<value>
<tuple>
<string>Assignee</string>
<string>Assignor</string>
<string>Associate</string>
<string>Manager</string>
</tuple>
</value>
</item>
<item>
<key> <string>_Modify_portal_content_Permission</string> </key>
<value>
<tuple>
<string>Assignee</string>
<string>Assignor</string>
<string>Associate</string>
<string>Manager</string>
</tuple>
</value>
</item>
<item>
<key> <string>_View_Permission</string> </key>
<value>
<tuple>
<string>Assignee</string>
<string>Assignor</string>
<string>Associate</string>
<string>Auditor</string>
<string>Manager</string>
</tuple>
</value>
</item>
<item>
<key> <string>__translation_dict</string> </key>
<value>
<dictionary/>
</value>
</item>
<item>
<key> <string>_count</string> </key>
<value>
<persistent> <string encoding="base64">AAAAAAAAAAI=</string> </persistent>
</value>
</item>
<item>
<key> <string>_mt_index</string> </key>
<value>
<persistent> <string encoding="base64">AAAAAAAAAAM=</string> </persistent>
</value>
</item>
<item>
<key> <string>_tree</string> </key>
<value>
<persistent> <string encoding="base64">AAAAAAAAAAQ=</string> </persistent>
</value>
</item>
<item>
<key> <string>default_reference</string> </key>
<value> <string>allocation_tester</string> </value>
</item>
<item>
<key> <string>description</string> </key>
<value>
<none/>
</value>
</item>
<item>
<key> <string>first_name</string> </key>
<value> <string>Member</string> </value>
</item>
<item>
<key> <string>id</string> </key>
<value> <string>allocation_tester</string> </value>
</item>
<item>
<key> <string>last_name</string> </key>
<value> <string>Template</string> </value>
</item>
<item>
<key> <string>password</string> </key>
<value>
<persistent> <string encoding="base64">AAAAAAAAAAU=</string> </persistent>
</value>
</item>
<item>
<key> <string>portal_type</string> </key>
<value> <string>Person</string> </value>
</item>
<item>
<key> <string>title</string> </key>
<value> <string>Allocation tester</string> </value>
</item>
</dictionary>
</pickle>
</record>
<record id="2" aka="AAAAAAAAAAI=">
<pickle>
<global name="Length" module="BTrees.Length"/>
</pickle>
<pickle> <int>0</int> </pickle>
</record>
<record id="3" aka="AAAAAAAAAAM=">
<pickle>
<global name="OOBTree" module="BTrees.OOBTree"/>
</pickle>
<pickle>
<none/>
</pickle>
</record>
<record id="4" aka="AAAAAAAAAAQ=">
<pickle>
<global name="OOBTree" module="BTrees.OOBTree"/>
</pickle>
<pickle>
<none/>
</pickle>
</record>
<record id="5" aka="AAAAAAAAAAU=">
<pickle>
<global name="PersistentMapping" module="Persistence.mapping"/>
</pickle>
<pickle>
<dictionary>
<item>
<key> <string>data</string> </key>
<value>
<dictionary>
<item>
<key> <string>default</string> </key>
<value> <string>{SSHA}f1gAG3A53rfwjkLB/+Ex89MtocZz/4V9K4TZ</string> </value>
</item>
</dictionary>
</value>
</item>
</dictionary>
</pickle>
</record>
</ZopeData>
master/bt5/slapos_crm/PathTemplateItem/portal_alarms/slapos_crm_check_compute_node_state.xml
View file @ 686edc8d
......@@ -10,13 +10,17 @@
<key> <string>active_sense_method_id</string> </key>
<value> <string>Alarm_checkComputeNodeState</string> </value>
</item>
<item>
<key> <string>automatic_solve</string> </key>
<value> <int>0</int> </value>
</item>
<item>
<key> <string>description</string> </key>
<value> <string>Check if a public or a friend compute_node contacted master recently and create a ticket if the compute_node stops to contact master after some time.</string> </value>
</item>
<item>
<key> <string>enabled</string> </key>
<value> <int>0</int> </value>
<value> <int>1</int> </value>
</item>
<item>
<key> <string>id</string> </key>
......
master/bt5/slapos_crm/PathTemplateItem/portal_alarms/slapos_crm_check_software_installation_state.xml
View file @ 686edc8d
......@@ -22,7 +22,7 @@
</item>
<item>
<key> <string>enabled</string> </key>
<value> <int>0</int> </value>
<value> <int>1</int> </value>
</item>
<item>
<key> <string>id</string> </key>
......
master/bt5/slapos_crm/PathTemplateItem/portal_alarms/slapos_crm_send_pending_ticket_reminder.xml deleted 100644 → 0
View file @ edef0dde
<?xml version="1.0"?>
<ZopeData>
<record id="1" aka="AAAAAAAAAAE=">
<pickle>
<global name="Alarm" module="erp5.portal_type"/>
</pickle>
<pickle>
<dictionary>
<item>
<key> <string>active_sense_method_id</string> </key>
<value> <string>Alarm_sendPendingTicketReminder</string> </value>
</item>
<item>
<key> <string>automatic_solve</string> </key>
<value> <int>0</int> </value>
</item>
<item>
<key> <string>description</string> </key>
<value> <string>Send a Mail Message with a Reminder in case the user has Tickets to respond</string> </value>
</item>
<item>
<key> <string>enabled</string> </key>
<value> <int>0</int> </value>
</item>
<item>
<key> <string>id</string> </key>
<value> <string>slapos_crm_send_pending_ticket_reminder</string> </value>
</item>
<item>
<key> <string>periodicity_hour</string> </key>
<value>
<tuple>
<int>6</int>
</tuple>
</value>
</item>
<item>
<key> <string>periodicity_hour_frequency</string> </key>
<value>
<none/>
</value>
</item>
<item>
<key> <string>periodicity_minute</string> </key>
<value>
<tuple>
<int>0</int>
</tuple>
</value>
</item>
<item>
<key> <string>periodicity_minute_frequency</string> </key>
<value>
<none/>
</value>
</item>
<item>
<key> <string>periodicity_month</string> </key>
<value>
<tuple/>
</value>
</item>
<item>
<key> <string>periodicity_month_day</string> </key>
<value>
<tuple/>
</value>
</item>
<item>
<key> <string>periodicity_start_date</string> </key>
<value>
<object>
<klass>
<global name="_reconstructor" module="copy_reg"/>
</klass>
<tuple>
<global name="DateTime" module="DateTime.DateTime"/>
<global name="object" module="__builtin__"/>
<none/>
</tuple>
<state>
<tuple>
<float>1288051200.0</float>
<string>GMT</string>
</tuple>
</state>
</object>
</value>
</item>
<item>
<key> <string>periodicity_week</string> </key>
<value>
<tuple/>
</value>
</item>
<item>
<key> <string>periodicity_week_day</string> </key>
<value>
<tuple>
<string>Tuesday</string>
</tuple>
</value>
</item>
<item>
<key> <string>portal_type</string> </key>
<value> <string>Alarm</string> </value>
</item>
<item>
<key> <string>sense_method_id</string> </key>
<value>
<none/>
</value>
</item>
<item>
<key> <string>title</string> </key>
<value> <string>Check compute_node\'s state</string> </value>
</item>
</dictionary>
</pickle>
</record>
</ZopeData>
master/bt5/slapos_crm/PathTemplateItem/sale_trade_condition_module/slapos_ticket_trade_condition.xml deleted 100644 → 0
View file @ edef0dde
<?xml version="1.0"?>
<ZopeData>
<record id="1" aka="AAAAAAAAAAE=">
<pickle>
<global name="Sale Trade Condition" module="erp5.portal_type"/>
</pickle>
<pickle>
<dictionary>
<item>
<key> <string>_Access_contents_information_Permission</string> </key>
<value>
<tuple>
<string>Assignee</string>
<string>Assignor</string>
<string>Associate</string>
<string>Auditor</string>
<string>Manager</string>
</tuple>
</value>
</item>
<item>
<key> <string>_Add_portal_content_Permission</string> </key>
<value>
<tuple>
<string>Assignee</string>
<string>Assignor</string>
<string>Associate</string>
<string>Manager</string>
</tuple>
</value>
</item>
<item>
<key> <string>_Modify_portal_content_Permission</string> </key>
<value>
<tuple>
<string>Assignee</string>
<string>Assignor</string>
<string>Associate</string>
<string>Manager</string>
</tuple>
</value>
</item>
<item>
<key> <string>_View_Permission</string> </key>
<value>
<tuple>
<string>Assignee</string>
<string>Assignor</string>
<string>Associate</string>
<string>Auditor</string>
<string>Manager</string>
</tuple>
</value>
</item>
<item>
<key> <string>_identity_criterion</string> </key>
<value>
<persistent> <string encoding="base64">AAAAAAAAAAI=</string> </persistent>
</value>
</item>
<item>
<key> <string>_range_criterion</string> </key>
<value>
<persistent> <string encoding="base64">AAAAAAAAAAM=</string> </persistent>
</value>
</item>
<item>
<key> <string>categories</string> </key>
<value>
<tuple>
<string>source/organisation_module/slapos</string>
<string>source_section/organisation_module/slapos</string>
</tuple>
</value>
</item>
<item>
<key> <string>comment</string> </key>
<value>
<none/>
</value>
</item>
<item>
<key> <string>description</string> </key>
<value>
<none/>
</value>
</item>
<item>
<key> <string>id</string> </key>
<value> <string>slapos_ticket_trade_condition</string> </value>
</item>
<item>
<key> <string>language</string> </key>
<value>
<none/>
</value>
</item>
<item>
<key> <string>portal_type</string> </key>
<value> <string>Sale Trade Condition</string> </value>
</item>
<item>
<key> <string>title</string> </key>
<value> <string>SlapOS Ticket Trade Condition</string> </value>
</item>
<item>
<key> <string>version</string> </key>
<value> <string>001</string> </value>
</item>
</dictionary>
</pickle>
</record>
<record id="2" aka="AAAAAAAAAAI=">
<pickle>
<global name="PersistentMapping" module="Persistence.mapping"/>
</pickle>
<pickle>
<dictionary>
<item>
<key> <string>data</string> </key>
<value>
<dictionary/>
</value>
</item>
</dictionary>
</pickle>
</record>
<record id="3" aka="AAAAAAAAAAM=">
<pickle>
<global name="PersistentMapping" module="Persistence.mapping"/>
</pickle>
<pickle>
<dictionary>
<item>
<key> <string>data</string> </key>
<value>
<dictionary/>
</value>
</item>
</dictionary>
</pickle>
</record>
</ZopeData>
master/bt5/slapos_crm/PortalTypeBaseCategoryTemplateItem/base_category_list.xml
View file @ 686edc8d
<base_category_list>
<portal_type id="Compute Node">
<item>monitor_scope</item>
<item>upgrade_scope</item>
</portal_type>
<portal_type id="Incident Response">
<item>aggregate</item>
......@@ -12,7 +11,6 @@
</portal_type>
<portal_type id="Instance Tree">
<item>monitor_scope</item>
<item>upgrade_scope</item>
</portal_type>
<portal_type id="Regularisation Request">
<item>specialise</item>
......
master/bt5/slapos_crm/PortalTypePropertySheetTemplateItem/property_sheet_list.xml
View file @ 686edc8d
......@@ -8,9 +8,6 @@
<portal_type id="Site Message">
<item>SlapOSEventConstraint</item>
</portal_type>
<portal_type id="Support Request">
<item>SlapOSSupportRequestConstraint</item>
</portal_type>
<portal_type id="Web Message">
<item>SlapOSEventConstraint</item>
</portal_type>
......
master/bt5/slapos_crm/PortalTypeTemplateItem/portal_types/Regularisation%20Request%20Module.xml
View file @ 686edc8d
......@@ -12,10 +12,20 @@
<persistent> <string encoding="base64">AAAAAAAAAAI=</string> </persistent>
</value>
</item>
<item>
<key> <string>acquire_local_roles</string> </key>
<value> <int>1</int> </value>
</item>
<item>
<key> <string>content_icon</string> </key>
<value> <string>folder_icon.gif</string> </value>
</item>
<item>
<key> <string>description</string> </key>
<value>
<none/>
</value>
</item>
<item>
<key> <string>factory</string> </key>
<value> <string>addFolder</string> </value>
......@@ -32,6 +42,18 @@
<key> <string>id</string> </key>
<value> <string>Regularisation Request Module</string> </value>
</item>
<item>
<key> <string>init_script</string> </key>
<value>
<none/>
</value>
</item>
<item>
<key> <string>permission</string> </key>
<value>
<none/>
</value>
</item>
<item>
<key> <string>portal_type</string> </key>
<value> <string>Base Type</string> </value>
......@@ -40,6 +62,12 @@
<key> <string>type_class</string> </key>
<value> <string>Folder</string> </value>
</item>
<item>
<key> <string>type_interface</string> </key>
<value>
<tuple/>
</value>
</item>
</dictionary>
</pickle>
</record>
......
master/bt5/slapos_crm/PortalTypeWorkflowChainTemplateItem/workflow_chain_type.xml
View file @ 686edc8d
......@@ -5,10 +5,6 @@
</chain>
<chain>
<type>Regularisation Request</type>
<workflow>edit_workflow, pricing_interaction_workflow, ticket_interaction_workflow, ticket_slap_interface_workflow, ticket_workflow</workflow>
</chain>
<chain>
<type>Support Request</type>
<workflow>ticket_slap_interface_workflow</workflow>
<workflow>edit_workflow, pricing_interaction_workflow, ticket_interaction_workflow, ticket_workflow</workflow>
</chain>
</workflow_chain>
\ No newline at end of file
master/bt5/slapos_crm/PropertySheetTemplateItem/portal_property_sheets/SlapOSCRMSystemPreference/preferred_cloud_contract_enabled_property.xml deleted 100644 → 0
View file @ edef0dde
<?xml version="1.0"?>
<ZopeData>
<record id="1" aka="AAAAAAAAAAE=">
<pickle>
<global name="Standard Property" module="erp5.portal_type"/>
</pickle>
<pickle>
<dictionary>
<item>
<key> <string>categories</string> </key>
<value>
<tuple>
<string>elementary_type/boolean</string>
</tuple>
</value>
</item>
<item>
<key> <string>description</string> </key>
<value>
<none/>
</value>
</item>
<item>
<key> <string>id</string> </key>
<value> <string>preferred_cloud_contract_enabled_property</string> </value>
</item>
<item>
<key> <string>portal_type</string> </key>
<value> <string>Standard Property</string> </value>
</item>
<item>
<key> <string>preference</string> </key>
<value> <int>1</int> </value>
</item>
<item>
<key> <string>property_default</string> </key>
<value> <string>python: False</string> </value>
</item>
<item>
<key> <string>write_permission</string> </key>
<value> <string>Manage properties</string> </value>
</item>
</dictionary>
</pickle>
</record>
</ZopeData>
master/bt5/slapos_crm/PropertySheetTemplateItem/portal_property_sheets/SlapOSCRMSystemPreference/preferred_regularisation_request_template_property.xml deleted 100644 → 0
View file @ edef0dde
<?xml version="1.0"?>
<ZopeData>
<record id="1" aka="AAAAAAAAAAE=">
<pickle>
<global name="Standard Property" module="erp5.portal_type"/>
</pickle>
<pickle>
<dictionary>
<item>
<key> <string>_local_properties</string> </key>
<value>
<tuple>
<dictionary>
<item>
<key> <string>id</string> </key>
<value> <string>mode</string> </value>
</item>
<item>
<key> <string>type</string> </key>
<value> <string>string</string> </value>
</item>
</dictionary>
</tuple>
</value>
</item>
<item>
<key> <string>categories</string> </key>
<value>
<tuple>
<string>elementary_type/string</string>
</tuple>
</value>
</item>
<item>
<key> <string>description</string> </key>
<value>
<none/>
</value>
</item>
<item>
<key> <string>id</string> </key>
<value> <string>preferred_regularisation_request_template_property</string> </value>
</item>
<item>
<key> <string>mode</string> </key>
<value> <string>w</string> </value>
</item>
<item>
<key> <string>portal_type</string> </key>
<value> <string>Standard Property</string> </value>
</item>
<item>
<key> <string>preference</string> </key>
<value> <int>1</int> </value>
</item>
<item>
<key> <string>property_default</string> </key>
<value> <string>python: \'\'</string> </value>
</item>
<item>
<key> <string>write_permission</string> </key>
<value> <string>Manage properties</string> </value>
</item>
</dictionary>
</pickle>
</record>
</ZopeData>
master/bt5/slapos_crm/PropertySheetTemplateItem/portal_property_sheets/SlapOSCRMSystemPreference/preferred_support_request_template_property.xml deleted 100644 → 0
View file @ edef0dde
<?xml version="1.0"?>
<ZopeData>
<record id="1" aka="AAAAAAAAAAE=">
<pickle>
<global name="Standard Property" module="erp5.portal_type"/>
</pickle>
<pickle>
<dictionary>
<item>
<key> <string>_local_properties</string> </key>
<value>
<tuple>
<dictionary>
<item>
<key> <string>id</string> </key>
<value> <string>mode</string> </value>
</item>
<item>
<key> <string>type</string> </key>
<value> <string>string</string> </value>
</item>
</dictionary>
</tuple>
</value>
</item>
<item>
<key> <string>categories</string> </key>
<value>
<tuple>
<string>elementary_type/string</string>
</tuple>
</value>
</item>
<item>
<key> <string>description</string> </key>
<value>
<none/>
</value>
</item>
<item>
<key> <string>id</string> </key>
<value> <string>preferred_support_request_template_property</string> </value>
</item>
<item>
<key> <string>mode</string> </key>
<value> <string>w</string> </value>
</item>
<item>
<key> <string>portal_type</string> </key>
<value> <string>Standard Property</string> </value>
</item>
<item>
<key> <string>preference</string> </key>
<value> <int>1</int> </value>
</item>
<item>
<key> <string>property_default</string> </key>
<value> <string>python: \'\'</string> </value>
</item>
<item>
<key> <string>write_permission</string> </key>
<value> <string>Manage properties</string> </value>
</item>
</dictionary>
</pickle>
</record>
</ZopeData>
master/bt5/slapos_crm/PropertySheetTemplateItem/portal_property_sheets/SlapOSCRMSystemPreference/preferred_web_message_template_property.xml deleted 100644 → 0
View file @ edef0dde
<?xml version="1.0"?>
<ZopeData>
<record id="1" aka="AAAAAAAAAAE=">
<pickle>
<global name="Standard Property" module="erp5.portal_type"/>
</pickle>
<pickle>
<dictionary>
<item>
<key> <string>_local_properties</string> </key>
<value>
<tuple>
<dictionary>
<item>
<key> <string>id</string> </key>
<value> <string>mode</string> </value>
</item>
<item>
<key> <string>type</string> </key>
<value> <string>string</string> </value>
</item>
</dictionary>
</tuple>
</value>
</item>
<item>
<key> <string>categories</string> </key>
<value>
<tuple>
<string>elementary_type/string</string>
</tuple>
</value>
</item>
<item>
<key> <string>description</string> </key>
<value>
<none/>
</value>
</item>
<item>
<key> <string>id</string> </key>
<value> <string>preferred_web_message_template_property</string> </value>
</item>
<item>
<key> <string>mode</string> </key>
<value> <string>w</string> </value>
</item>
<item>
<key> <string>portal_type</string> </key>
<value> <string>Standard Property</string> </value>
</item>
<item>
<key> <string>preference</string> </key>
<value> <int>1</int> </value>
</item>
<item>
<key> <string>property_default</string> </key>
<value> <string>python: \'\'</string> </value>
</item>
<item>
<key> <string>write_permission</string> </key>
<value> <string>Manage properties</string> </value>
</item>
</dictionary>
</pickle>
</record>
</ZopeData>
master/bt5/slapos_crm/PropertySheetTemplateItem/portal_property_sheets/SlapOSSupportRequestConstraint.xml deleted 100644 → 0
View file @ edef0dde
<?xml version="1.0"?>
<ZopeData>
<record id="1" aka="AAAAAAAAAAE=">
<pickle>
<global name="Property Sheet" module="erp5.portal_type"/>
</pickle>
<pickle>
<dictionary>
<item>
<key> <string>_count</string> </key>
<value>
<persistent> <string encoding="base64">AAAAAAAAAAI=</string> </persistent>
</value>
</item>
<item>
<key> <string>_mt_index</string> </key>
<value>
<persistent> <string encoding="base64">AAAAAAAAAAM=</string> </persistent>
</value>
</item>
<item>
<key> <string>_tree</string> </key>
<value>
<persistent> <string encoding="base64">AAAAAAAAAAQ=</string> </persistent>
</value>
</item>
<item>
<key> <string>description</string> </key>
<value>
<none/>
</value>
</item>
<item>
<key> <string>id</string> </key>
<value> <string>SlapOSSupportRequestConstraint</string> </value>
</item>
<item>
<key> <string>portal_type</string> </key>
<value> <string>Property Sheet</string> </value>
</item>
</dictionary>
</pickle>
</record>
<record id="2" aka="AAAAAAAAAAI=">
<pickle>
<global name="Length" module="BTrees.Length"/>
</pickle>
<pickle> <int>0</int> </pickle>
</record>
<record id="3" aka="AAAAAAAAAAM=">
<pickle>
<global name="OOBTree" module="BTrees.OOBTree"/>
</pickle>
<pickle>
<none/>
</pickle>
</record>
<record id="4" aka="AAAAAAAAAAQ=">
<pickle>
<global name="OOBTree" module="BTrees.OOBTree"/>
</pickle>
<pickle>
<none/>
</pickle>
</record>
</ZopeData>
master/bt5/slapos_crm/PropertySheetTemplateItem/portal_property_sheets/SlapOSSupportRequestConstraint/causality_source_destination_constraint_constraint.xml deleted 100644 → 0
View file @ edef0dde
<?xml version="1.0"?>
<ZopeData>
<record id="1" aka="AAAAAAAAAAE=">
<pickle>
<global name="Script Constraint" module="erp5.portal_type"/>
</pickle>
<pickle>
<dictionary>
<item>
<key> <string>_identity_criterion</string> </key>
<value>
<persistent> <string encoding="base64">AAAAAAAAAAI=</string> </persistent>
</value>
</item>
<item>
<key> <string>_range_criterion</string> </key>
<value>
<persistent> <string encoding="base64">AAAAAAAAAAM=</string> </persistent>
</value>
</item>
<item>
<key> <string>categories</string> </key>
<value>
<tuple>
<string>constraint_type/default</string>
</tuple>
</value>
</item>
<item>
<key> <string>description</string> </key>
<value>
<none/>
</value>
</item>
<item>
<key> <string>id</string> </key>
<value> <string>causality_source_destination_constraint_constraint</string> </value>
</item>
<item>
<key> <string>portal_type</string> </key>
<value> <string>Script Constraint</string> </value>
</item>
<item>
<key> <string>script_id</string> </key>
<value> <string>SupportRequest_checkCausalitySourceDestinationConsistency</string> </value>
</item>
</dictionary>
</pickle>
</record>
<record id="2" aka="AAAAAAAAAAI=">
<pickle>
<global name="PersistentMapping" module="Persistence.mapping"/>
</pickle>
<pickle>
<dictionary>
<item>
<key> <string>data</string> </key>
<value>
<dictionary/>
</value>
</item>
</dictionary>
</pickle>
</record>
<record id="3" aka="AAAAAAAAAAM=">
<pickle>
<global name="PersistentMapping" module="Persistence.mapping"/>
</pickle>
<pickle>
<dictionary>
<item>
<key> <string>data</string> </key>
<value>
<dictionary/>
</value>
</item>
</dictionary>
</pickle>
</record>
</ZopeData>
master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm/Alarm_createRegularisationRequest.py
View file @ 686edc8d
......@@ -3,24 +3,19 @@ portal = context.getPortalObject()
person_uid_list = []
for (_, brain) in enumerate(portal.portal_simulation.getInventoryList(
simulation_state=('stopped', 'delivered'),
parent_payment_mode_uid = [
portal.portal_categories.payment_mode.payzen.getUid(),
portal.portal_categories.payment_mode.wechat.getUid()],
group_by_mirror_section=True,
portal_type=portal.getPortalAccountingMovementTypeList(),
node_uid=[x.uid for x in context.Base_getReceivableAccountList()],
grouping_reference=None)):
node_uid=[x.uid for x in context.Base_getReceivableAccountList()] or -1,
parent__ledger__uid=portal.portal_categories.ledger.automated.getUid(),
grouping_reference=None
)):
payment_request_uid = brain.payment_request_uid
if not payment_request_uid:
payment_request_uid = brain.getObject().getExplanationUid()
payment_request = portal.portal_catalog.getObject(uid=payment_request_uid)
section_uid = payment_request.getDestinationSectionUid(portal_type="Person")
section_uid = brain.getDestinationSectionUid(portal_type="Person")
if section_uid is not None:
person_uid_list.append(section_uid)
portal.portal_catalog.searchAndActivate(
if person_uid_list:
portal.portal_catalog.searchAndActivate(
portal_type="Person",
validation_state="validated",
uid=person_uid_list,
......
master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm/Alarm_stopInstanceTreeFromRegularisationRequest.py
View file @ 686edc8d
......@@ -3,7 +3,7 @@ sub_tag = "RegularisationRequest_stopInstanceTreeList"
portal.portal_catalog.searchAndActivate(
portal_type="Regularisation Request",
simulation_state=["suspended"],
default_resource_uid=[
resource__uid=[
portal.service_module.slapos_crm_stop_acknowledgement.getUid(),
portal.service_module.slapos_crm_delete_reminder.getUid(),
portal.service_module.slapos_crm_delete_acknowledgement.getUid(),
......
master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm/Alarm_triggerEscalationOnAcknowledgmentRegularisationRequest.py
View file @ 686edc8d
......@@ -2,7 +2,7 @@ portal = context.getPortalObject()
portal.portal_catalog.searchAndActivate(
portal_type="Regularisation Request",
simulation_state=["suspended"],
default_resource_uid=portal.service_module.slapos_crm_acknowledgement.getUid(),
resource__uid=portal.service_module.slapos_crm_acknowledgement.getUid(),
method_id='RegularisationRequest_triggerAcknowledgmentEscalation',
activate_kw={'tag': tag}
)
......
master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm/Alarm_triggerEscalationOnStopReminderRegularisationRequest.py
View file @ 686edc8d
......@@ -2,7 +2,7 @@ portal = context.getPortalObject()
portal.portal_catalog.searchAndActivate(
portal_type="Regularisation Request",
simulation_state=["suspended"],
default_resource_uid=portal.service_module.slapos_crm_stop_reminder.getUid(),
resource__uid=portal.service_module.slapos_crm_stop_reminder.getUid(),
method_id='RegularisationRequest_triggerStopReminderEscalation',
activate_kw={'tag': tag}
)
......
master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm/InstanceTree_deleteFromRegularisationRequest.py
View file @ 686edc8d
......@@ -15,7 +15,8 @@ if (slap_state in ['start_requested', 'stop_requested']):
software_type=instance_tree.getSourceReference(),
instance_xml=instance_tree.getTextContent(),
sla_xml=instance_tree.getSlaXml(),
shared=instance_tree.isRootSlave()
shared=instance_tree.isRootSlave(),
project_reference=instance_tree.getFollowUpReference()
)
return True
return False
master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm/InstanceTree_stopFromRegularisationRequest.py
View file @ 686edc8d
......@@ -15,7 +15,8 @@ if (slap_state == 'start_requested'):
software_type=instance_tree.getSourceReference(),
instance_xml=instance_tree.getTextContent(),
sla_xml=instance_tree.getSlaXml(),
shared=instance_tree.isRootSlave()
shared=instance_tree.isRootSlave(),
project_reference=instance_tree.getFollowUpReference()
)
return True
return False
master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm/Person_checkToCreateRegularisationRequest.py
View file @ 686edc8d
......@@ -16,27 +16,15 @@ ticket_portal_type = "Regularisation Request"
ticket = portal.portal_catalog.getResultValue(
portal_type=ticket_portal_type,
default_source_project_uid=person.getUid(),
destination__uid=person.getUid(),
simulation_state=['suspended', 'validated'],
)
if ticket is not None:
return ticket, None
outstanding_amount = person.Entity_statSlapOSOutstandingAmount()
# Amount to be ignored, as it comes from the first invoice generated
# after the subscription. We do not take it into account as no service
# was provided yet.
unpaid_invoice_amount = 0
for invoice in person.Person_getSubscriptionRequestFirstUnpaidInvoiceList():
unpaid_invoice_amount += invoice.getTotalPrice()
# It can't be smaller, we are considernig all open invoices are from unpaid_payment_amount
if round(float(outstanding_amount), 2) == round(float(unpaid_invoice_amount), 2):
return ticket, None
if int(outstanding_amount) > 0:
mail_message = None
if person.Entity_hasOutstandingAmount():
tag = "%s_addRegularisationRequest_inProgress" % person.getUid()
if (portal.portal_activities.countMessageWithTag(tag) > 0):
# The regularisation request is already under creation but can not be fetched from catalog
......@@ -47,29 +35,19 @@ if int(outstanding_amount) > 0:
person.serialize()
# Time to create the ticket
regularisation_request_template = portal.restrictedTraverse(
portal.portal_preferences.getPreferredRegularisationRequestTemplate())
ticket = regularisation_request_template.Base_createCloneDocument(batch_mode=1)
ticket.edit(
source_project_value=context,
title='Account regularisation expected for "%s"' % context.getTitle(),
destination_decision_value=context,
destination_value=context,
start_date=DateTime(),
resource=portal.portal_preferences.getPreferredRegularisationRequestResource(),
comment = 'New automatic ticket for %s' % context.getTitle()
ticket = context.Entity_createTicketFromTradeCondition(
portal.service_module.slapos_crm_monitoring.getRelativeUrl(),
'Account regularisation expected for "%s"' % context.getTitle(),
'',
portal_type='Regularisation Request',
comment=comment
)
ticket.validate(comment='New automatic ticket for %s' % context.getTitle())
ticket.suspend(comment='New automatic ticket for %s' % context.getTitle())
ticket.validate(comment=comment)
ticket.suspend(comment=comment)
ticket.reindexObject(activate_kw={'tag': tag})
# Notify using user's language
language = context.getLanguage("en")
notification_message = context.getPortalObject().portal_notifications.getDocumentValue(
reference="slapos-crm.create.regularisation.request",
language=language)
if notification_message is None:
subject = 'Invoice payment requested'
body = """Dear %s,
......@@ -79,27 +57,17 @@ You can access it in your invoice section at %s.
Regards,
The slapos team
""" % (context.getTitle(), portal.portal_preferences.getPreferredSlaposWebSiteUrl())
else:
notification_mapping_dict = {
'user_name': context.getTitle()}
subject = notification_message.getTitle()
# Preserve HTML else convert to text
if notification_message.getContentType() == "text/html":
body = notification_message.asEntireHTML(
substitution_method_parameter_dict={'mapping_dict':notification_mapping_dict})
else:
body = notification_message.asText(
substitution_method_parameter_dict={'mapping_dict':notification_mapping_dict})
notification_message_reference = "slapos-crm.create.regularisation.request"
mail_message = ticket.RegularisationRequest_checkToSendUniqEvent(
portal.portal_preferences.getPreferredRegularisationRequestResource(),
subject,
body,
'Requested manual payment.')
return ticket, mail_message
'Requested manual payment.',
notification_message=notification_message_reference,
substitution_method_parameter_dict={
'user_name': context.getTitle()
},
)
return ticket, None
return ticket, mail_message
master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm/Person_getSubscriptionRequestFirstUnpaidInvoiceList.py deleted 100644 → 0
View file @ edef0dde
portal = context.getPortalObject()
from erp5.component.module.DateUtils import addToDate
from Products.ZSQLCatalog.SQLCatalog import Query
from DateTime import DateTime
unpaid_list = []
subscription_request_list = portal.portal_catalog(
portal_type="Subscription Request",
simulation_state=["ordered", "confirmed"],
default_destination_section_uid=context.getUid(),
# Select "Subscription Request" with most likely unpaid invoices, recently generated.
creation_date=Query(creation_date=addToDate(DateTime(), to_add={'day': -20}), range="min"))
for subscription_request in subscription_request_list:
first_invoice = subscription_request.SubscriptionRequest_verifyPaymentBalanceIsReady()
if first_invoice is not None and not first_invoice.SaleInvoiceTransaction_isLettered():
unpaid_list.append(first_invoice)
return unpaid_list
master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm/RegularisationRequest_checkToSendUniqEvent.py
View file @ 686edc8d
......@@ -18,8 +18,8 @@ event_portal_type = "Mail Message"
event = portal.portal_catalog.getResultValue(
portal_type=event_portal_type,
default_resource_uid=service.getUid(),
default_follow_up_uid=ticket.getUid(),
resource__uid=service.getUid(),
follow_up__uid=ticket.getUid(),
)
if (event is None) and (ticket.getSimulationState() == 'suspended'):
......@@ -31,20 +31,15 @@ if (event is None) and (ticket.getSimulationState() == 'suspended'):
# Prevent concurrent transaction to create 2 events for the same ticket
ticket.edit(resource=service_relative_url)
event = portal.event_module.newContent(
portal_type=event_portal_type,
start_date=DateTime(),
destination=ticket.getDestination(),
follow_up=ticket.getRelativeUrl(),
source=context.getSource(),
title=title,
resource=service_relative_url,
event = ticket.Ticket_createProjectEvent(
title, 'outgoing', 'Mail Message',
service_relative_url,
text_content=text_content,
content_type='text/plain',
notification_message=notification_message,
substitution_method_parameter_dict=substitution_method_parameter_dict,
comment=comment
)
event.start(send_mail=True, comment=comment)
event.stop(comment=comment)
event.deliver(comment=comment)
event.reindexObject(activate_kw={'tag': tag})
return event
master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm/RegularisationRequest_checkToSendUniqEvent.xml
View file @ 686edc8d
......@@ -50,7 +50,7 @@
</item>
<item>
<key> <string>_params</string> </key>
<value> <string>service_relative_url, title, text_content, comment, REQUEST=None</string> </value>
<value> <string>service_relative_url, title, text_content, comment, notification_message=None, substitution_method_parameter_dict=None, REQUEST=None</string> </value>
</item>
<item>
<key> <string>id</string> </key>
......
master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm/RegularisationRequest_checkToTriggerNextEscalationStep.py
View file @ 686edc8d
......@@ -11,14 +11,16 @@ event_portal_type = "Mail Message"
event = portal.portal_catalog.getResultValue(
portal_type=event_portal_type,
default_resource_uid=current_service.getUid(),
default_follow_up_uid=ticket.getUid(),
resource__uid=current_service.getUid(),
follow_up__uid=ticket.getUid(),
simulation_state="delivered",
)
if (ticket.getSimulationState() == 'suspended') and (event is not None) and (ticket.getResource() == current_service_relative_url):
if (DateTime() - event.getStartDate()) > delay_period_in_days:
ticket.RegularisationRequest_checkToSendUniqEvent(next_service_relative_url, title, text_content, comment)
ticket.RegularisationRequest_checkToSendUniqEvent(next_service_relative_url, title, text_content, comment,
notification_message=notification_message,
substitution_method_parameter_dict=substitution_method_parameter_dict)
return event.getRelativeUrl()
return None
master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm/RegularisationRequest_checkToTriggerNextEscalationStep.xml
View file @ 686edc8d
......@@ -50,7 +50,7 @@
</item>
<item>
<key> <string>_params</string> </key>
<value> <string>delay_period_in_days, current_service_relative_url, next_service_relative_url, title, text_content, comment, REQUEST=None</string> </value>
<value> <string>delay_period_in_days, current_service_relative_url, next_service_relative_url, title, text_content, comment, notification_message=None, substitution_method_parameter_dict=None, REQUEST=None</string> </value>
</item>
<item>
<key> <string>id</string> </key>
......
master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm/RegularisationRequest_deleteInstanceTreeList.py
View file @ 686edc8d
......@@ -4,7 +4,7 @@ if REQUEST is not None:
ticket = context
state = ticket.getSimulationState()
person = ticket.getSourceProjectValue(portal_type="Person")
person = ticket.getDestinationDecisionValue(portal_type="Person")
if (state == 'suspended') and \
(person is not None) and \
(ticket.getResource() == 'service_module/slapos_crm_delete_acknowledgement'):
......@@ -13,7 +13,7 @@ if (state == 'suspended') and \
portal.portal_catalog.searchAndActivate(
portal_type="Instance Tree",
validation_state=["validated"],
default_destination_section_uid=person.getUid(),
destination_section__uid=person.getUid(),
method_id='InstanceTree_deleteFromRegularisationRequest',
method_args=(person.getRelativeUrl(),),
activate_kw={'tag': tag}
......
master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm/RegularisationRequest_invalidateIfPersonBalanceIsOk.py
View file @ 686edc8d
......@@ -3,26 +3,10 @@ if REQUEST is not None:
raise Unauthorized
state = context.getSimulationState()
person = context.getSourceProjectValue(portal_type="Person")
person = context.getDestinationDecisionValue(portal_type="Person")
if (state not in ('suspended', 'validated')) or \
(person is None):
return
outstanding_amount = person.Entity_statSlapOSOutstandingAmount()
# Amount to be ignored, as it comes from the first invoice generated
# after the subscription. We do not take it into account as no service
# was provided yet.
unpaid_invoice_amount = 0
for invoice in person.Person_getSubscriptionRequestFirstUnpaidInvoiceList():
unpaid_invoice_amount += invoice.getTotalPrice()
# It can't be smaller, we are considernig all open invoices are from unpaid_payment_amount
if round(float(outstanding_amount), 2) == round(float(unpaid_invoice_amount), 2):
context.invalidate(comment="Automatically disabled as balance is %s" % outstanding_amount)
return
if (int(outstanding_amount) > 0):
return
context.invalidate(comment="Automatically disabled as balance is %s" % outstanding_amount)
if not person.Entity_hasOutstandingAmount():
context.invalidate(comment="Automatically disabled as balance is ok")
master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm/RegularisationRequest_stopInstanceTreeList.py
View file @ 686edc8d
......@@ -4,7 +4,7 @@ if REQUEST is not None:
ticket = context
state = ticket.getSimulationState()
person = ticket.getSourceProjectValue(portal_type="Person")
person = ticket.getDestinationDecisionValue(portal_type="Person")
if (state == 'suspended') and \
(person is not None) and \
(ticket.getResource() in ['service_module/slapos_crm_stop_acknowledgement', 'service_module/slapos_crm_delete_reminder', 'service_module/slapos_crm_delete_acknowledgement']):
......@@ -13,7 +13,7 @@ if (state == 'suspended') and \
portal.portal_catalog.searchAndActivate(
portal_type="Instance Tree",
validation_state=["validated"],
default_destination_section_uid=person.getUid(),
destination_section__uid=person.getUid(),
method_id='InstanceTree_stopFromRegularisationRequest',
method_args=(person.getRelativeUrl(),),
activate_kw={'tag': tag}
......
master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm/RegularisationRequest_triggerAcknowledgmentEscalation.py
View file @ 686edc8d
......@@ -2,19 +2,10 @@ from zExceptions import Unauthorized
if REQUEST is not None:
raise Unauthorized
portal = context.getPortalObject()
ndays = 15
language = "en"
recipient = context.getDestinationSectionValue()
if recipient is not None:
language = recipient.getLanguage("en")
notification_message = portal.portal_notifications.getDocumentValue(
language=language, reference="slapos-crm.acknowledgment.escalation")
if notification_message is None:
subject = 'Reminder: invoice payment requested'
body = """Dear user,
subject = 'Reminder: invoice payment requested'
body = """Dear user,
We would like to remind you the unpaid invoice you have on %s.
If no payment is done during the coming days, we will stop all your current instances to free some hardware resources.
......@@ -23,21 +14,6 @@ Regards,
The slapos team
""" % context.getPortalObject().portal_preferences.getPreferredSlaposWebSiteUrl()
else:
notification_mapping_dict = {
'user_name': context.getDestinationSectionTitle(),
'days': ndays}
subject = notification_message.getTitle()
# Preserve HTML else convert to text
if notification_message.getContentType() == "text/html":
body = notification_message.asEntireHTML(
substitution_method_parameter_dict={'mapping_dict':notification_mapping_dict})
else:
body = notification_message.asText(
substitution_method_parameter_dict={'mapping_dict':notification_mapping_dict})
return context.RegularisationRequest_checkToTriggerNextEscalationStep(
delay_period_in_days=ndays,
current_service_relative_url='service_module/slapos_crm_acknowledgement',
......@@ -45,4 +21,9 @@ return context.RegularisationRequest_checkToTriggerNextEscalationStep(
title=subject,
text_content=body,
comment='Stopping reminder.',
notification_message="slapos-crm.acknowledgment.escalation",
substitution_method_parameter_dict={
'user_name': context.getDestinationSectionTitle(),
'days': ndays
}
)
master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm/RegularisationRequest_triggerDeleteReminderEscalation.py
View file @ 686edc8d
......@@ -2,19 +2,10 @@ from zExceptions import Unauthorized
if REQUEST is not None:
raise Unauthorized
portal = context.getPortalObject()
ndays = 10
language = "en"
recipient = context.getDestinationSectionValue()
if recipient is not None:
language = recipient.getLanguage("en")
notification_message = portal.portal_notifications.getDocumentValue(
language=language, reference="slapos-crm.delete.reminder.escalation")
if notification_message is None:
subject = 'Acknowledgment: instances deleted'
body = """Dear user,
subject = 'Acknowledgment: instances deleted'
body = """Dear user,
Despite our last reminder, you still have an unpaid invoice on %s.
We will now delete all your instances.
......@@ -22,20 +13,6 @@ We will now delete all your instances.
Regards,
The slapos team
""" % context.getPortalObject().portal_preferences.getPreferredSlaposWebSiteUrl()
else:
notification_mapping_dict = {
'user_name': context.getDestinationSectionTitle(),
'days': ndays}
subject = notification_message.getTitle()
# Preserve HTML else convert to text
if notification_message.getContentType() == "text/html":
body = notification_message.asEntireHTML(
substitution_method_parameter_dict={'mapping_dict':notification_mapping_dict})
else:
body = notification_message.asText(
substitution_method_parameter_dict={'mapping_dict':notification_mapping_dict})
return context.RegularisationRequest_checkToTriggerNextEscalationStep(
delay_period_in_days=ndays,
......@@ -44,4 +21,9 @@ return context.RegularisationRequest_checkToTriggerNextEscalationStep(
title=subject,
text_content=body,
comment='Deleting acknowledgment.',
notification_message="slapos-crm.delete.reminder.escalation",
substitution_method_parameter_dict={
'user_name': context.getDestinationSectionTitle(),
'days': ndays
}
)
master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm/RegularisationRequest_triggerStopAcknowledgmentEscalation.py
View file @ 686edc8d
......@@ -2,19 +2,9 @@ from zExceptions import Unauthorized
if REQUEST is not None:
raise Unauthorized
portal = context.getPortalObject()
ndays = 7
language = "en"
recipient = context.getDestinationSectionValue()
if recipient is not None:
language = recipient.getLanguage("en")
notification_message = portal.portal_notifications.getDocumentValue(
language=language, reference="slapos-crm.stop.acknowledgment.escalation")
if notification_message is None:
subject = 'Last reminder: invoice payment requested'
body = """Dear user,
subject = 'Last reminder: invoice payment requested'
body = """Dear user,
We would like to remind you the unpaid invoice you have on %s.
If no payment is done during the coming days, we will delete all your instances.
......@@ -22,20 +12,6 @@ If no payment is done during the coming days, we will delete all your instances.
Regards,
The slapos team
""" % context.getPortalObject().portal_preferences.getPreferredSlaposWebSiteUrl()
else:
notification_mapping_dict = {
'user_name': context.getDestinationSectionTitle(),
'days': ndays}
subject = notification_message.getTitle()
# Preserve HTML else convert to text
if notification_message.getContentType() == "text/html":
body = notification_message.asEntireHTML(
substitution_method_parameter_dict={'mapping_dict':notification_mapping_dict})
else:
body = notification_message.asText(
substitution_method_parameter_dict={'mapping_dict':notification_mapping_dict})
return context.RegularisationRequest_checkToTriggerNextEscalationStep(
delay_period_in_days=ndays,
......@@ -44,4 +20,9 @@ return context.RegularisationRequest_checkToTriggerNextEscalationStep(
title=subject,
text_content=body,
comment='Deleting reminder.',
notification_message="slapos-crm.stop.acknowledgment.escalation",
substitution_method_parameter_dict={
'user_name': context.getDestinationSectionTitle(),
'days': ndays
}
)
master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm/RegularisationRequest_triggerStopReminderEscalation.py
View file @ 686edc8d
......@@ -2,19 +2,10 @@ from zExceptions import Unauthorized
if REQUEST is not None:
raise Unauthorized
portal = context.getPortalObject()
ndays = 7
language = "en"
recipient = context.getDestinationSectionValue()
if recipient is not None:
language = recipient.getLanguage("en")
notification_message = portal.portal_notifications.getDocumentValue(
language=language, reference="slapos-crm.stop.reminder.escalation")
if notification_message is None:
subject = 'Acknowledgment: instances stopped'
body = """Dear user,
subject = 'Acknowledgment: instances stopped'
body = """Dear user,
Despite our last reminder, you still have an unpaid invoice on %s.
We will now stop all your current instances to free some hardware resources.
......@@ -22,20 +13,6 @@ We will now stop all your current instances to free some hardware resources.
Regards,
The slapos team
""" % context.getPortalObject().portal_preferences.getPreferredSlaposWebSiteUrl()
else:
notification_mapping_dict = {
'user_name': context.getDestinationSectionTitle(),
'days': ndays}
subject = notification_message.getTitle()
# Preserve HTML else convert to text
if notification_message.getContentType() == "text/html":
body = notification_message.asEntireHTML(
substitution_method_parameter_dict={'mapping_dict':notification_mapping_dict})
else:
body = notification_message.asText(
substitution_method_parameter_dict={'mapping_dict':notification_mapping_dict})
return context.RegularisationRequest_checkToTriggerNextEscalationStep(
delay_period_in_days=ndays,
......@@ -44,4 +21,9 @@ return context.RegularisationRequest_checkToTriggerNextEscalationStep(
title=subject,
text_content=body,
comment='Stopping acknowledgment.',
notification_message="slapos-crm.stop.reminder.escalation",
substitution_method_parameter_dict={
'user_name': context.getDestinationSectionTitle(),
'days': ndays
}
)
master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm_monitoring/Alarm_checkComputeNodeState.py
View file @ 686edc8d
......@@ -9,11 +9,11 @@ monitor_enabled_category = portal.restrictedTraverse(
if monitor_enabled_category is not None:
portal.portal_catalog.searchAndActivate(
portal_type = 'Compute Node',
validation_state = 'validated',
default_monitor_scope_uid = monitor_enabled_category.getUid(),
method_id = 'ComputeNode_checkState',
activate_kw = {'tag':tag}
portal_type='Compute Node',
validation_state='validated',
monitor_scope__uid=monitor_enabled_category.getUid(),
method_id='ComputeNode_checkState',
activate_kw={'tag':tag}
)
context.activate(after_tag=tag).getId()
master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm_monitoring/Alarm_checkSoftwareInstallationState.py
View file @ 686edc8d
......@@ -9,11 +9,11 @@ monitor_enabled_category = portal.restrictedTraverse(
if monitor_enabled_category is not None:
portal.portal_catalog.searchAndActivate(
portal_type = 'Compute Node',
validation_state = 'validated',
default_monitor_scope_uid = monitor_enabled_category.getUid(),
method_id = 'ComputeNode_checkSoftwareInstallationState',
activate_kw = {'tag':tag}
portal_type='Compute Node',
validation_state='validated',
monitor_scope__uid=monitor_enabled_category.getUid(),
method_id='ComputeNode_checkSoftwareInstallationState',
activate_kw={'tag':tag}
)
context.activate(after_tag=tag).getId()
master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm_monitoring/Alarm_sendPendingTicketReminder.py deleted 100644 → 0
View file @ edef0dde
portal = context.getPortalObject()
portal.portal_catalog.searchAndActivate(
portal_type = 'Person',
method_id = 'Person_sendPendingTicketReminder',
activate_kw = {'tag':tag}
)
context.activate(after_tag=tag).getId()
master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm_monitoring/Alarm_sendPendingTicketReminder.xml deleted 100644 → 0
View file @ edef0dde
<?xml version="1.0"?>
<ZopeData>
<record id="1" aka="AAAAAAAAAAE=">
<pickle>
<global name="PythonScript" module="Products.PythonScripts.PythonScript"/>
</pickle>
<pickle>
<dictionary>
<item>
<key> <string>_bind_names</string> </key>
<value>
<object>
<klass>
<global name="_reconstructor" module="copy_reg"/>
</klass>
<tuple>
<global name="NameAssignments" module="Shared.DC.Scripts.Bindings"/>
<global name="object" module="__builtin__"/>
<none/>
</tuple>
<state>
<dictionary>
<item>
<key> <string>_asgns</string> </key>
<value>
<dictionary>
<item>
<key> <string>name_container</string> </key>
<value> <string>container</string> </value>
</item>
<item>
<key> <string>name_context</string> </key>
<value> <string>context</string> </value>
</item>
<item>
<key> <string>name_m_self</string> </key>
<value> <string>script</string> </value>
</item>
<item>
<key> <string>name_subpath</string> </key>
<value> <string>traverse_subpath</string> </value>
</item>
</dictionary>
</value>
</item>
</dictionary>
</state>
</object>
</value>
</item>
<item>
<key> <string>_params</string> </key>
<value> <string>tag, fixit, params</string> </value>
</item>
<item>
<key> <string>id</string> </key>
<value> <string>Alarm_sendPendingTicketReminder</string> </value>
</item>
</dictionary>
</pickle>
</record>
</ZopeData>
master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm_monitoring/Alarm_updateSupportRequestMonitoringState.py
View file @ 686edc8d
......@@ -3,11 +3,11 @@ portal = context.getPortalObject()
default_resource_uid = portal.restrictedTraverse("service_module/slapos_crm_monitoring", None).getUid()
portal.portal_catalog.searchAndActivate(
portal_type='Support Request',
simulation_state=['validated', 'suspended'],
default_resource_uid=default_resource_uid,
default_aggregate_portal_type=["Instance Tree"],
simulation_state=['submitted', 'validated', 'suspended'],
resource__uid=default_resource_uid,
aggregate__portal_type=["Instance Tree"],
method_id='SupportRequest_updateMonitoringState',
activate_kw = {'tag':tag}
activate_kw={'tag':tag}
)
context.activate(after_tag=tag).getId()
master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm_monitoring/ComputeNode_checkSoftwareInstallationState.py
View file @ 686edc8d
from DateTime import DateTime
portal = context.getPortalObject()
person = context.getSourceAdministrationValue(portal_type="Person")
if not person or \
context.getMonitorScope() == "disabled" or \
if (context.getMonitorScope() == "disabled") or \
portal.ERP5Site_isSupportRequestCreationClosed():
return
software_installation_list = portal.portal_catalog(
portal_type='Software Installation',
default_aggregate_uid=context.getUid(),
aggregate__uid=context.getUid(),
validation_state='validated',
sort_on=(('creation_date', 'DESC'),)
)
......@@ -26,15 +24,20 @@ for software_installation in software_installation_list:
# Give it 12 hours to deploy.
continue
if software_installation.getSlapState() != 'start_requested':
continue
reference = software_installation.getReference()
d = software_installation.getAccessStatus()
if d.get("no_data", None) == 1:
should_notify = True
last_contact = "No Contact Information"
ticket_title = "[MONITORING] No information for %s on %s" % (reference, compute_node_reference)
description = "The software release %s did not started to build on %s since %s" % \
(software_installation.getUrlString(), compute_node_title, software_installation.getCreationDate())
else:
last_contact = DateTime(d.get('created_at'))
if d.get("text").startswith("building"):
if d.get("text").startswith("#building"):
should_notify = True
ticket_title = "[MONITORING] %s is building for too long on %s" % (reference, compute_node_reference)
description = "The software release %s is building for mode them 12 hours on %s, started on %s" % \
......@@ -49,42 +52,34 @@ for software_installation in software_installation_list:
(software_installation.getUrlString(), compute_node_title, software_installation.getCreationDate())
if should_notify:
support_request = person.Base_getSupportRequestInProgress(
title=ticket_title,
aggregate=software_installation.getRelativeUrl())
if support_request is None:
person.notify(support_request_title=ticket_title,
support_request_description=description,
aggregate=software_installation.getRelativeUrl())
support_request_relative_url = context.REQUEST.get("support_request_relative_url")
if support_request_relative_url is None:
return
support_request = portal.restrictedTraverse(support_request_relative_url)
project = context.getFollowUpValue()
support_request = project.Project_createSupportRequestWithCausality(
ticket_title,
description,
causality=context.getRelativeUrl(),
destination_decision=project.getDestination()
)
if support_request is None:
return
# Send Notification message
notification_reference = 'slapos-crm-compute_node_software_installation_state.notification'
notification_message = portal.portal_notifications.getDocumentValue(
reference=notification_reference)
if notification_message is None:
message = """%s""" % description
else:
mapping_dict = {'compute_node_title':context.getTitle(),
'compute_node_id':reference,
'last_contact':last_contact}
message = notification_message.asText(
substitution_method_parameter_dict={'mapping_dict':mapping_dict})
notification_message_reference = 'slapos-crm-compute_node_software_installation_state.notification'
event = support_request.SupportRequest_getLastEvent(ticket_title)
if event is None:
support_request.notify(message_title=ticket_title, message=message)
support_request.Ticket_createProjectEvent(
ticket_title, 'outgoing', 'Web Message',
portal.service_module.slapos_crm_information.getRelativeUrl(),
text_content=description,
content_type='text/plain',
notification_message=notification_message_reference,
#language=XXX,
substitution_method_parameter_dict={
'compute_node_title':context.getTitle(),
'compute_node_id':reference,
'last_contact':last_contact
}
)
support_request_list.append(support_request)
......
master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm_monitoring/ComputeNode_checkState.py
View file @ 686edc8d
from DateTime import DateTime
portal = context.getPortalObject()
person = context.getSourceAdministrationValue(portal_type="Person")
if not person or \
context.getMonitorScope() == "disabled" or \
if (context.getMonitorScope() == "disabled") or \
portal.ERP5Site_isSupportRequestCreationClosed():
return
......@@ -56,7 +54,7 @@ if not should_notify:
if compute_partition_uid_list:
instance_list = portal.portal_catalog(
portal_type='Software Instance',
default_aggregate_uid=compute_partition_uid_list)
aggregate__uid=compute_partition_uid_list)
if instance_list:
should_notify = True
......@@ -78,45 +76,36 @@ if not should_notify:
context.getTitle(), context.getReference(), last_contact)
if should_notify:
support_request = person.Base_getSupportRequestInProgress(
title=node_ticket_title,
aggregate=context.getRelativeUrl())
support_request = context.Base_getSupportRequestInProgress(
title=node_ticket_title)
if support_request is None:
support_request = person.Base_getSupportRequestInProgress(
title=ticket_title,
aggregate=context.getRelativeUrl())
if support_request is None:
person.notify(support_request_title=ticket_title,
support_request_description=description,
aggregate=context.getRelativeUrl())
support_request_relative_url = context.REQUEST.get("support_request_relative_url")
if support_request_relative_url is None:
return
support_request = portal.restrictedTraverse(support_request_relative_url)
project = context.getFollowUpValue()
support_request = project.Project_createSupportRequestWithCausality(
ticket_title,
description,
causality=context.getRelativeUrl(),
destination_decision=project.getDestination()
)
if support_request is None:
return
# Send Notification message
notification_message = portal.portal_notifications.getDocumentValue(
reference=notification_message_reference)
if notification_message is None:
message = """%s""" % description
else:
mapping_dict = {'compute_node_title':context.getTitle(),
'compute_node_id':reference,
'last_contact':last_contact,
'issue_document_reference': issue_document_reference}
message = notification_message.asText(
substitution_method_parameter_dict={'mapping_dict': mapping_dict})
event = support_request.SupportRequest_getLastEvent(ticket_title)
if event is None:
support_request.notify(message_title=ticket_title, message=message)
support_request.Ticket_createProjectEvent(
ticket_title, 'outgoing', 'Web Message',
portal.service_module.slapos_crm_information.getRelativeUrl(),
text_content=description,
content_type='text/plain',
notification_message=notification_message_reference,
#language=XXX,
substitution_method_parameter_dict={
'compute_node_title':context.getTitle(),
'compute_node_id':reference,
'last_contact':last_contact,
'issue_document_reference': issue_document_reference
}
)
return support_request
master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm_monitoring/ComputeNode_hasContactedRecently.py
View file @ 686edc8d
portal = context.getPortalObject()
compute_node = context
now_date = DateTime()
......@@ -15,13 +14,4 @@ if message_dict.has_key('created_at'):
contact_date = DateTime(message_dict.get('created_at').encode('utf-8'))
return (now_date - contact_date) < maximum_days
# If no access status information, check in consumption report
for sale_packing_list in portal.portal_catalog(
portal_type="Sale Packing List Line",
simulation_state="delivered",
default_aggregate_uid=compute_node.getUid(),
sort_on=[('movement.start_date', 'DESC')],
limit=1):
return (now_date - sale_packing_list.getStartDate()) < maximum_days
return False
master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm_monitoring/ComputeNode_viewTicketRelatedList.xml
View file @ 686edc8d
......@@ -96,8 +96,8 @@
<key> <string>left</string> </key>
<value>
<list>
<string>my_reference</string>
<string>my_title</string>
<string>my_reference</string>
</list>
</value>
</item>
......
master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm_monitoring/ERP5Site_isSupportRequestCreationClosed.py
View file @ 686edc8d
......@@ -2,19 +2,20 @@ from Products.ERP5Type.Cache import CachingMethod
portal = context.getPortalObject()
def isSupportRequestCreationClosed(destination_decision=None):
limit = portal.portal_preferences.getPreferredSupportRequestCreationLimit(5)
limit = int(portal.portal_preferences.getPreferredSupportRequestCreationLimit(5))
kw = {}
kw['limit'] = limit
kw['portal_type'] = 'Support Request'
kw['simulation_state'] = ["validated","submitted"]
kw['default_resource_uid'] = portal.service_module.slapos_crm_monitoring.getUid()
kw = {
'limit': limit,
'portal_type': 'Support Request',
'simulation_state': ["validated", "submitted"],
'resource__uid': portal.service_module.slapos_crm_monitoring.getUid()
}
if destination_decision:
kw['default_destination_decision_uid'] = context.restrictedTraverse(
kw['destination_decision__uid'] = context.restrictedTraverse(
destination_decision).getUid()
support_request_amount = context.portal_catalog.countResults(**kw)[0][0]
return support_request_amount >= int(limit)
support_request_amount_list = context.portal_catalog(**kw)
return limit <= len(support_request_amount_list)
return CachingMethod(isSupportRequestCreationClosed,
......
master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm_monitoring/Entity_createTicketFromTradeCondition.py 0 → 100644
View file @ 686edc8d
portal = context.getPortalObject()
destination_decision_value = context
# Create a temp Sale Order to find the trade condition
now = DateTime()
module = portal.portal_trash
tmp_sale_order = module.newContent(
portal_type='Sale Order',
temp_object=True,
trade_condition_type="ticket",
start_date=now,
destination_value=destination_decision_value,
destination_decision_value=destination_decision_value,
source_project=source_project,
ledger_value=portal.portal_categories.ledger.automated
)
tmp_sale_order.SaleOrder_applySaleTradeCondition(batch_mode=1, force=1)
"""
if tmp_sale_order.getSpecialise(None) is None:
raise AssertionError('Can not find a trade condition to generate the Support Request')
"""
resource = portal.restrictedTraverse(resource)
ticket = portal.getDefaultModule(portal_type).newContent(
portal_type=portal_type,
title=title,
description=text_content,
start_date=tmp_sale_order.getStartDate(),
source=tmp_sale_order.getSource(),
source_section=tmp_sale_order.getSourceSection(),
source_project=tmp_sale_order.getSourceProject(),
destination=tmp_sale_order.getDestination(),
destination_section=tmp_sale_order.getDestinationSection(),
destination_project=tmp_sale_order.getDestinationProject(),
destination_decision=tmp_sale_order.getDestinationDecision(),
specialise=tmp_sale_order.getSpecialise(),
causality=causality,
# Ensure resoure is Monitoring
resource_value=resource,
quantity_unit=resource.getQuantityUnit(),
base_contribution_list=resource.getBaseContributionList(),
use=resource.getUse(),
quantity=1,
price=0
)
ticket.submit(comment=comment)
return ticket
master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm_monitoring/InstanceTree_createSupportRequestEvent.xml → master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm_monitoring/Entity_createTicketFromTradeCondition.xml
View file @ 686edc8d
......@@ -50,11 +50,11 @@
</item>
<item>
<key> <string>_params</string> </key>
<value> <string>instance, notification_message_reference</string> </value>
<value> <string>resource, title, text_content, portal_type=\'Support Request\', source_project=None, causality=None, comment=None</string> </value>
</item>
<item>
<key> <string>id</string> </key>
<value> <string>InstanceTree_createSupportRequestEvent</string> </value>
<value> <string>Entity_createTicketFromTradeCondition</string> </value>
</item>
</dictionary>
</pickle>
......
master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm_monitoring/InstanceTree_checkSoftwareInstanceState.py
View file @ 686edc8d
......@@ -4,10 +4,6 @@ from erp5.component.module.DateUtils import addToDate
instance_tree = context
portal = context.getPortalObject()
if instance_tree.getMonitorScope() == "disabled":
# Don't generate ticket if Monitor Scope is marked to disable
return
if portal.ERP5Site_isSupportRequestCreationClosed():
# Stop ticket creation
return
......@@ -20,14 +16,11 @@ if (date_check_limit - instance_tree.getCreationDate()) < 0:
software_instance_list = context.portal_catalog(
portal_type=["Software Instance", "Slave Instance"],
specialise_uid=instance_tree.getUid(),
specialise__uid=instance_tree.getUid(),
**{"slapos_item.slap_state": ["start_requested"]})
has_newest_allocated_instance = False
has_unallocated_instance = False
failing_instance = None
# Check if at least one software Instance is Allocated
notification_message_reference = None
for instance in software_instance_list:
if (date_check_limit - instance.getCreationDate()) < 0:
continue
......@@ -36,19 +29,48 @@ for instance in software_instance_list:
continue
compute_partition = instance.getAggregateValue()
if compute_partition is not None:
has_newest_allocated_instance = True
if instance.getPortalType() == "Software Instance" and \
compute_partition.getParentValue().getMonitorScope() == "enabled" and \
if compute_partition is None:
notification_message_reference = 'slapos-crm-instance-tree-instance-allocation.notification'
elif (instance.getPortalType() == "Software Instance") and \
(compute_partition.getParentValue().getMonitorScope() == "enabled") and \
instance.SoftwareInstance_hasReportedError(tolerance=30):
return context.InstanceTree_createSupportRequestEvent(
instance, 'slapos-crm-instance-tree-instance-state.notification')
notification_message_reference = 'slapos-crm-instance-tree-instance-state.notification'
if notification_message_reference is not None:
ticket_title = "Instance Tree %s is failing." % context.getTitle()
error_message = instance.SoftwareInstance_hasReportedError(include_message=True)
description = "%s contains software instances which are unallocated or reporting errors." % (
context.getTitle())
if error_message:
description += "\n\nMessage: %s" % str(error_message)
else:
has_unallocated_instance = True
failing_instance = instance
error_message = "No message!"
if has_unallocated_instance and has_newest_allocated_instance:
return context.InstanceTree_createSupportRequestEvent(
failing_instance, 'slapos-crm-instance-tree-instance-allocation.notification')
project = context.getFollowUpValue()
support_request = project.Project_createSupportRequestWithCausality(
ticket_title,
description,
causality=context.getRelativeUrl(),
destination_decision=context.getDestinationSection()
)
if support_request is None:
return
return
event = support_request.SupportRequest_getLastEvent(ticket_title)
if event is None:
support_request.Ticket_createProjectEvent(
ticket_title, 'outgoing', 'Web Message',
portal.service_module.slapos_crm_information.getRelativeUrl(),
text_content=description,
content_type='text/plain',
notification_message=notification_message_reference,
#language=XXX,
substitution_method_parameter_dict={
'instance_tree_title':context.getTitle(),
'instance': instance.getTitle(),
'error_text': error_message
}
)
return
master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm_monitoring/InstanceTree_createSupportRequestEvent.py deleted 100644 → 0
View file @ edef0dde
portal = context.getPortalObject()
person = context.getDestinationSectionValue()
if person is None or portal.ERP5Site_isSupportRequestCreationClosed(person.getRelativeUrl()):
# Stop ticket creation
return
ticket_title = "Instance Tree %s is failing." % context.getTitle()
error_message = instance.SoftwareInstance_hasReportedError(include_message=True)
description = "%s contains software instances which are unallocated or reporting errors." % (
context.getTitle())
if error_message:
description += "\n\nMessage: %s" % error_message
else:
error_message = "No message!"
support_request = person.Base_getSupportRequestInProgress(
title=ticket_title,
aggregate=context.getRelativeUrl())
if support_request is None:
person.notify(support_request_title=ticket_title,
support_request_description=description,
aggregate=context.getRelativeUrl())
support_request_relative_url = context.REQUEST.get("support_request_relative_url")
if support_request_relative_url is None:
return
support_request = portal.restrictedTraverse(support_request_relative_url)
if support_request is None:
return
if support_request.getSimulationState() not in ["validated", "suspended"]:
support_request.validate()
# Send Notification message
message = description
notification_message = portal.portal_notifications.getDocumentValue(
reference=notification_message_reference)
if notification_message is not None:
mapping_dict = {'instance_tree_title':context.getTitle(),
'instance': instance.getTitle(),
'error_text': error_message}
message = notification_message.asText(
substitution_method_parameter_dict={'mapping_dict':mapping_dict})
event = support_request.SupportRequest_getLastEvent(ticket_title)
if event is None:
support_request.notify(message_title=ticket_title, message=message)
return context.REQUEST.get("ticket_notified_item")
master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm_monitoring/Person_getSlapOSPendingTicket.py deleted 100644 → 0
View file @ edef0dde
from Products.ZSQLCatalog.SQLCatalog import ComplexQuery, SimpleQuery
portal = context.getPortalObject()
person_uid = context.getUid()
query = ComplexQuery(
ComplexQuery(
SimpleQuery(portal_type=["Support Request", "Regularisation Request"]),
SimpleQuery(simulation_state="suspended"),
SimpleQuery(destination_decision_uid=person_uid),
logical_operator='and'),
ComplexQuery(
SimpleQuery(portal_type="Upgrade Decision"),
SimpleQuery(simulation_state="confirmed"),
SimpleQuery(destination_decision_uid=person_uid),
logical_operator='and'),
logical_operator='or')
return portal.portal_catalog(query=query, **kw)
master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm_monitoring/Person_getSlapOSPendingTicketMessageTemplate.py deleted 100644 → 0
View file @ edef0dde
portal = context.getPortalObject()
pending_ticket_list_amount = len(context.Person_getSlapOSPendingTicket())
notification_message = portal.portal_notifications.getDocumentValue(
reference="slapos-crm-person-pending-ticket-notification")
if notification_message is not None:
mapping_dict = {'username': context.getTitle(),
'amount': pending_ticket_list_amount,
'website': portal.portal_preferences.getPreferredSlaposWebSiteUrl()}
return notification_message.getTitle(), notification_message.asText(
substitution_method_parameter_dict={'mapping_dict': mapping_dict})
message = """ You have %s pending tickets """ % pending_ticket_list_amount
return message, message
master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm_monitoring/Person_getSlapOSPendingTicketMessageTemplate.xml deleted 100644 → 0
View file @ edef0dde
<?xml version="1.0"?>
<ZopeData>
<record id="1" aka="AAAAAAAAAAE=">
<pickle>
<global name="PythonScript" module="Products.PythonScripts.PythonScript"/>
</pickle>
<pickle>
<dictionary>
<item>
<key> <string>_bind_names</string> </key>
<value>
<object>
<klass>
<global name="_reconstructor" module="copy_reg"/>
</klass>
<tuple>
<global name="NameAssignments" module="Shared.DC.Scripts.Bindings"/>
<global name="object" module="__builtin__"/>
<none/>
</tuple>
<state>
<dictionary>
<item>
<key> <string>_asgns</string> </key>
<value>
<dictionary>
<item>
<key> <string>name_container</string> </key>
<value> <string>container</string> </value>
</item>
<item>
<key> <string>name_context</string> </key>
<value> <string>context</string> </value>
</item>
<item>
<key> <string>name_m_self</string> </key>
<value> <string>script</string> </value>
</item>
<item>
<key> <string>name_subpath</string> </key>
<value> <string>traverse_subpath</string> </value>
</item>
</dictionary>
</value>
</item>
</dictionary>
</state>
</object>
</value>
</item>
<item>
<key> <string>_params</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>id</string> </key>
<value> <string>Person_getSlapOSPendingTicketMessageTemplate</string> </value>
</item>
</dictionary>
</pickle>
</record>
</ZopeData>
master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm_monitoring/Person_sendPendingTicketReminder.py deleted 100644 → 0
View file @ edef0dde
amount = len(context.Person_getSlapOSPendingTicket())
if amount > 0:
title, reminder_message = context.Person_getSlapOSPendingTicketMessageTemplate()
return context.Person_sendSlapOSPendingTicketNotification(
title,
reminder_message,
batch_mode=1
)
master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm_monitoring/Person_sendPendingTicketReminder.xml deleted 100644 → 0
View file @ edef0dde
<?xml version="1.0"?>
<ZopeData>
<record id="1" aka="AAAAAAAAAAE=">
<pickle>
<global name="PythonScript" module="Products.PythonScripts.PythonScript"/>
</pickle>
<pickle>
<dictionary>
<item>
<key> <string>_bind_names</string> </key>
<value>
<object>
<klass>
<global name="_reconstructor" module="copy_reg"/>
</klass>
<tuple>
<global name="NameAssignments" module="Shared.DC.Scripts.Bindings"/>
<global name="object" module="__builtin__"/>
<none/>
</tuple>
<state>
<dictionary>
<item>
<key> <string>_asgns</string> </key>
<value>
<dictionary>
<item>
<key> <string>name_container</string> </key>
<value> <string>container</string> </value>
</item>
<item>
<key> <string>name_context</string> </key>
<value> <string>context</string> </value>
</item>
<item>
<key> <string>name_m_self</string> </key>
<value> <string>script</string> </value>
</item>
<item>
<key> <string>name_subpath</string> </key>
<value> <string>traverse_subpath</string> </value>
</item>
</dictionary>
</value>
</item>
</dictionary>
</state>
</object>
</value>
</item>
<item>
<key> <string>_params</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>id</string> </key>
<value> <string>Person_sendPendingTicketReminder</string> </value>
</item>
</dictionary>
</pickle>
</record>
</ZopeData>
master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm_monitoring/Person_sendSlapOSPendingTicketNotification.py deleted 100644 → 0
View file @ edef0dde
portal = context.getPortalObject()
start_date = DateTime()
# Rely on Trade condition (like in ticket to set the proper sender)
trade_condition = portal.sale_trade_condition_module.slapos_ticket_trade_condition
event_kw = {
'portal_type' : "Mail Message",
'title' : response_event_title,
'resource' : "service_module/slapos_crm_information",
'source' : trade_condition.getSource(),
'destination' : context.getRelativeUrl(),
'start_date' : start_date,
'text_content' : response_event_text_content,
'content_type' : 'text/plain',
}
# Create event
event = portal.event_module.newContent(**event_kw)
event.start(send_mail=True, comment="Sent via Person_sendSlapOSPendingTicketNotification")
if batch_mode:
return event
message = portal.Base_translateString('New event created.')
return event.Base_redirect(keep_items={'portal_status_message': message})
master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm_monitoring/Person_sendSlapOSPendingTicketNotification.xml deleted 100644 → 0
View file @ edef0dde
<?xml version="1.0"?>
<ZopeData>
<record id="1" aka="AAAAAAAAAAE=">
<pickle>
<global name="PythonScript" module="Products.PythonScripts.PythonScript"/>
</pickle>
<pickle>
<dictionary>
<item>
<key> <string>_bind_names</string> </key>
<value>
<object>
<klass>
<global name="_reconstructor" module="copy_reg"/>
</klass>
<tuple>
<global name="NameAssignments" module="Shared.DC.Scripts.Bindings"/>
<global name="object" module="__builtin__"/>
<none/>
</tuple>
<state>
<dictionary>
<item>
<key> <string>_asgns</string> </key>
<value>
<dictionary>
<item>
<key> <string>name_container</string> </key>
<value> <string>container</string> </value>
</item>
<item>
<key> <string>name_context</string> </key>
<value> <string>context</string> </value>
</item>
<item>
<key> <string>name_m_self</string> </key>
<value> <string>script</string> </value>
</item>
<item>
<key> <string>name_subpath</string> </key>
<value> <string>traverse_subpath</string> </value>
</item>
</dictionary>
</value>
</item>
</dictionary>
</state>
</object>
</value>
</item>
<item>
<key> <string>_params</string> </key>
<value> <string>response_event_title, response_event_text_content, batch_mode=False, **kw</string> </value>
</item>
<item>
<key> <string>id</string> </key>
<value> <string>Person_sendSlapOSPendingTicketNotification</string> </value>
</item>
</dictionary>
</pickle>
</record>
</ZopeData>
master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm_monitoring/Person_viewSlapOSPendingTicketDialog.xml deleted 100644 → 0
View file @ edef0dde
<?xml version="1.0"?>
<ZopeData>
<record id="1" aka="AAAAAAAAAAE=">
<pickle>
<global name="ERP5 Form" module="erp5.portal_type"/>
</pickle>
<pickle>
<dictionary>
<item>
<key> <string>_bind_names</string> </key>
<value>
<object>
<klass>
<global name="_reconstructor" module="copy_reg"/>
</klass>
<tuple>
<global name="NameAssignments" module="Shared.DC.Scripts.Bindings"/>
<global name="object" module="__builtin__"/>
<none/>
</tuple>
<state>
<dictionary>
<item>
<key> <string>_asgns</string> </key>
<value>
<dictionary/>
</value>
</item>
</dictionary>
</state>
</object>
</value>
</item>
<item>
<key> <string>_objects</string> </key>
<value>
<tuple/>
</value>
</item>
<item>
<key> <string>action</string> </key>
<value> <string>Person_sendSlapOSPendingTicketNotification</string> </value>
</item>
<item>
<key> <string>action_title</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>description</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>edit_order</string> </key>
<value>
<list/>
</value>
</item>
<item>
<key> <string>encoding</string> </key>
<value> <string>UTF-8</string> </value>
</item>
<item>
<key> <string>enctype</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>group_list</string> </key>
<value>
<list>
<string>left</string>
<string>right</string>
<string>center</string>
<string>bottom</string>
<string>hidden</string>
</list>
</value>
</item>
<item>
<key> <string>groups</string> </key>
<value>
<dictionary>
<item>
<key> <string>bottom</string> </key>
<value>
<list>
<string>listbox</string>
</list>
</value>
</item>
<item>
<key> <string>center</string> </key>
<value>
<list>
<string>your_response_event_title</string>
<string>your_response_event_text_content</string>
</list>
</value>
</item>
<item>
<key> <string>hidden</string> </key>
<value>
<list>
<string>listbox_delivery_start_date</string>
</list>
</value>
</item>
<item>
<key> <string>left</string> </key>
<value>
<list>
<string>my_title</string>
</list>
</value>
</item>
<item>
<key> <string>right</string> </key>
<value>
<list/>
</value>
</item>
</dictionary>
</value>
</item>
<item>
<key> <string>id</string> </key>
<value> <string>Person_viewSlapOSPendingTicketDialog</string> </value>
</item>
<item>
<key> <string>method</string> </key>
<value> <string>POST</string> </value>
</item>
<item>
<key> <string>name</string> </key>
<value> <string>Person_viewSlapOSPendingTicket</string> </value>
</item>
<item>
<key> <string>pt</string> </key>
<value> <string>form_dialog</string> </value>
</item>
<item>
<key> <string>row_length</string> </key>
<value> <int>4</int> </value>
</item>
<item>
<key> <string>stored_encoding</string> </key>
<value> <string>UTF-8</string> </value>
</item>
<item>
<key> <string>title</string> </key>
<value> <string>Send Pending Ticket Report</string> </value>
</item>
<item>
<key> <string>unicode_mode</string> </key>
<value> <int>0</int> </value>
</item>
<item>
<key> <string>update_action</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>update_action_title</string> </key>
<value> <string></string> </value>
</item>
</dictionary>
</pickle>
</record>
</ZopeData>
master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm_monitoring/Person_viewSlapOSPendingTicketDialog/listbox.xml deleted 100644 → 0
View file @ edef0dde
<?xml version="1.0"?>
<ZopeData>
<record id="1" aka="AAAAAAAAAAE=">
<pickle>
<global name="ProxyField" module="Products.ERP5Form.ProxyField"/>
</pickle>
<pickle>
<dictionary>
<item>
<key> <string>delegated_list</string> </key>
<value>
<list>
<string>columns</string>
<string>default_params</string>
<string>description</string>
<string>editable</string>
<string>editable_columns</string>
<string>list_method</string>
<string>portal_types</string>
<string>selection_name</string>
<string>sort</string>
<string>title</string>
</list>
</value>
</item>
<item>
<key> <string>id</string> </key>
<value> <string>listbox</string> </value>
</item>
<item>
<key> <string>message_values</string> </key>
<value>
<dictionary>
<item>
<key> <string>external_validator_failed</string> </key>
<value> <string>The input failed the external validator.</string> </value>
</item>
</dictionary>
</value>
</item>
<item>
<key> <string>overrides</string> </key>
<value>
<dictionary>
<item>
<key> <string>field_id</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>form_id</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>target</string> </key>
<value> <string></string> </value>
</item>
</dictionary>
</value>
</item>
<item>
<key> <string>tales</string> </key>
<value>
<dictionary>
<item>
<key> <string>columns</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>description</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>editable</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>editable_columns</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>field_id</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>form_id</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>list_method</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>portal_types</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>selection_name</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>sort</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>target</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>title</string> </key>
<value> <string></string> </value>
</item>
</dictionary>
</value>
</item>
<item>
<key> <string>values</string> </key>
<value>
<dictionary>
<item>
<key> <string>columns</string> </key>
<value>
<list>
<tuple>
<string>getTitle</string>
<string>Title</string>
</tuple>
<tuple>
<string>translated_portal_type</string>
<string>Event Type</string>
</tuple>
<tuple>
<string>delivery.start_date</string>
<string>Date</string>
</tuple>
<tuple>
<string>translated_simulation_state_title</string>
<string>State</string>
</tuple>
</list>
</value>
</item>
<item>
<key> <string>default_params</string> </key>
<value>
<list/>
</value>
</item>
<item>
<key> <string>description</string> </key>
<value> <string>List of all Support Requests related to the follow up ticket</string> </value>
</item>
<item>
<key> <string>editable</string> </key>
<value> <int>0</int> </value>
</item>
<item>
<key> <string>editable_columns</string> </key>
<value>
<list>
<tuple>
<string>delivery.start_date</string>
<string>Date</string>
</tuple>
</list>
</value>
</item>
<item>
<key> <string>field_id</string> </key>
<value> <string>my_view_mode_listbox</string> </value>
</item>
<item>
<key> <string>form_id</string> </key>
<value> <string>Base_viewFieldLibrary</string> </value>
</item>
<item>
<key> <string>list_method</string> </key>
<value>
<persistent> <string encoding="base64">AAAAAAAAAAI=</string> </persistent>
</value>
</item>
<item>
<key> <string>portal_types</string> </key>
<value>
<list/>
</value>
</item>
<item>
<key> <string>selection_name</string> </key>
<value> <string>person_pending_ticket_view_selection</string> </value>
</item>
<item>
<key> <string>sort</string> </key>
<value>
<list>
<tuple>
<string>delivery.start_date</string>
<string>asc</string>
</tuple>
</list>
</value>
</item>
<item>
<key> <string>target</string> </key>
<value> <string>Click to edit the target</string> </value>
</item>
<item>
<key> <string>title</string> </key>
<value> <string>Tickets</string> </value>
</item>
</dictionary>
</value>
</item>
</dictionary>
</pickle>
</record>
<record id="2" aka="AAAAAAAAAAI=">
<pickle>
<global name="Method" module="Products.Formulator.MethodField"/>
</pickle>
<pickle>
<dictionary>
<item>
<key> <string>method_name</string> </key>
<value> <string>Person_getSlapOSPendingTicket</string> </value>
</item>
</dictionary>
</pickle>
</record>
</ZopeData>
master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm_monitoring/Person_viewSlapOSPendingTicketDialog/my_title.xml deleted 100644 → 0
View file @ edef0dde
<?xml version="1.0"?>
<ZopeData>
<record id="1" aka="AAAAAAAAAAE=">
<pickle>
<global name="ProxyField" module="Products.ERP5Form.ProxyField"/>
</pickle>
<pickle>
<dictionary>
<item>
<key> <string>delegated_list</string> </key>
<value>
<list>
<string>editable</string>
</list>
</value>
</item>
<item>
<key> <string>id</string> </key>
<value> <string>my_title</string> </value>
</item>
<item>
<key> <string>message_values</string> </key>
<value>
<dictionary>
<item>
<key> <string>external_validator_failed</string> </key>
<value> <string>The input failed the external validator.</string> </value>
</item>
</dictionary>
</value>
</item>
<item>
<key> <string>overrides</string> </key>
<value>
<dictionary>
<item>
<key> <string>field_id</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>form_id</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>target</string> </key>
<value> <string></string> </value>
</item>
</dictionary>
</value>
</item>
<item>
<key> <string>tales</string> </key>
<value>
<dictionary>
<item>
<key> <string>field_id</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>form_id</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>target</string> </key>
<value> <string></string> </value>
</item>
</dictionary>
</value>
</item>
<item>
<key> <string>values</string> </key>
<value>
<dictionary>
<item>
<key> <string>editable</string> </key>
<value> <int>0</int> </value>
</item>
<item>
<key> <string>field_id</string> </key>
<value> <string>my_ticket_title</string> </value>
</item>
<item>
<key> <string>form_id</string> </key>
<value> <string>Base_viewCRMFieldLibrary</string> </value>
</item>
<item>
<key> <string>target</string> </key>
<value> <string>Click to edit the target</string> </value>
</item>
</dictionary>
</value>
</item>
</dictionary>
</pickle>
</record>
</ZopeData>
master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm_monitoring/Person_viewSlapOSPendingTicketDialog/your_response_event_text_content.xml deleted 100644 → 0
View file @ edef0dde
<?xml version="1.0"?>
<ZopeData>
<record id="1" aka="AAAAAAAAAAE=">
<pickle>
<global name="ProxyField" module="Products.ERP5Form.ProxyField"/>
</pickle>
<pickle>
<dictionary>
<item>
<key> <string>delegated_list</string> </key>
<value>
<list>
<string>default</string>
<string>editable</string>
<string>title</string>
</list>
</value>
</item>
<item>
<key> <string>id</string> </key>
<value> <string>your_response_event_text_content</string> </value>
</item>
<item>
<key> <string>message_values</string> </key>
<value>
<dictionary>
<item>
<key> <string>external_validator_failed</string> </key>
<value> <string>The input failed the external validator.</string> </value>
</item>
</dictionary>
</value>
</item>
<item>
<key> <string>overrides</string> </key>
<value>
<dictionary>
<item>
<key> <string>field_id</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>form_id</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>target</string> </key>
<value> <string></string> </value>
</item>
</dictionary>
</value>
</item>
<item>
<key> <string>tales</string> </key>
<value>
<dictionary>
<item>
<key> <string>default</string> </key>
<value>
<persistent> <string encoding="base64">AAAAAAAAAAI=</string> </persistent>
</value>
</item>
<item>
<key> <string>editable</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>field_id</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>form_id</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>target</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>title</string> </key>
<value> <string></string> </value>
</item>
</dictionary>
</value>
</item>
<item>
<key> <string>values</string> </key>
<value>
<dictionary>
<item>
<key> <string>default</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>editable</string> </key>
<value> <int>1</int> </value>
</item>
<item>
<key> <string>field_id</string> </key>
<value> <string>my_text_content</string> </value>
</item>
<item>
<key> <string>form_id</string> </key>
<value> <string>Base_viewCRMFieldLibrary</string> </value>
</item>
<item>
<key> <string>target</string> </key>
<value> <string>Click to edit the target</string> </value>
</item>
<item>
<key> <string>title</string> </key>
<value> <string>Message</string> </value>
</item>
</dictionary>
</value>
</item>
</dictionary>
</pickle>
</record>
<record id="2" aka="AAAAAAAAAAI=">
<pickle>
<global name="TALESMethod" module="Products.Formulator.TALESField"/>
</pickle>
<pickle>
<dictionary>
<item>
<key> <string>_text</string> </key>
<value> <string>python: context.Person_getSlapOSPendingTicketMessageTemplate()[1]</string> </value>
</item>
</dictionary>
</pickle>
</record>
</ZopeData>
master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm_monitoring/Person_viewSlapOSPendingTicketDialog/your_response_event_title.xml deleted 100644 → 0
View file @ edef0dde
<?xml version="1.0"?>
<ZopeData>
<record id="1" aka="AAAAAAAAAAE=">
<pickle>
<global name="ProxyField" module="Products.ERP5Form.ProxyField"/>
</pickle>
<pickle>
<dictionary>
<item>
<key> <string>delegated_list</string> </key>
<value>
<list>
<string>default</string>
<string>title</string>
</list>
</value>
</item>
<item>
<key> <string>id</string> </key>
<value> <string>your_response_event_title</string> </value>
</item>
<item>
<key> <string>message_values</string> </key>
<value>
<dictionary>
<item>
<key> <string>external_validator_failed</string> </key>
<value> <string>The input failed the external validator.</string> </value>
</item>
</dictionary>
</value>
</item>
<item>
<key> <string>overrides</string> </key>
<value>
<dictionary>
<item>
<key> <string>field_id</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>form_id</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>target</string> </key>
<value> <string></string> </value>
</item>
</dictionary>
</value>
</item>
<item>
<key> <string>tales</string> </key>
<value>
<dictionary>
<item>
<key> <string>default</string> </key>
<value>
<persistent> <string encoding="base64">AAAAAAAAAAI=</string> </persistent>
</value>
</item>
<item>
<key> <string>field_id</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>form_id</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>target</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>title</string> </key>
<value> <string></string> </value>
</item>
</dictionary>
</value>
</item>
<item>
<key> <string>values</string> </key>
<value>
<dictionary>
<item>
<key> <string>default</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>field_id</string> </key>
<value> <string>my_string_field</string> </value>
</item>
<item>
<key> <string>form_id</string> </key>
<value> <string>Base_viewFieldLibrary</string> </value>
</item>
<item>
<key> <string>target</string> </key>
<value> <string>Click to edit the target</string> </value>
</item>
<item>
<key> <string>title</string> </key>
<value> <string>Title</string> </value>
</item>
</dictionary>
</value>
</item>
</dictionary>
</pickle>
</record>
<record id="2" aka="AAAAAAAAAAI=">
<pickle>
<global name="TALESMethod" module="Products.Formulator.TALESField"/>
</pickle>
<pickle>
<dictionary>
<item>
<key> <string>_text</string> </key>
<value> <string>python: "You have %s pending tickets to take action" % (len(context.Person_getSlapOSPendingTicket()))</string> </value>
</item>
</dictionary>
</pickle>
</record>
</ZopeData>
master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm_monitoring/Project_createSupportRequestWithCausality.py 0 → 100644
View file @ 686edc8d
portal = context.getPortalObject()
project = context
causality_value = portal.restrictedTraverse(causality)
if causality_value.Base_getSupportRequestInProgress(title=title) is not None:
return
destination_decision_value = portal.restrictedTraverse(destination_decision)
return destination_decision_value.Entity_createTicketFromTradeCondition(
portal.service_module.slapos_crm_monitoring.getRelativeUrl(),
title,
text_content,
source_project=project.getRelativeUrl(),
causality=causality
)
master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm_monitoring/SupportRequest_getLastEvent.py
View file @ 686edc8d
portal = context.getPortalObject()
return portal.portal_catalog.getResultValue(
title=title,
follow_up_uid=context.getUid(),
title={'query': title, 'key': 'ExactMatch'},
follow_up__uid=context.getUid(),
portal_type=portal.getPortalEventTypeList(),
sort_on=[('delivery.start_date', 'DESC')])
master/bt5/slapos_crm/bt/template_path_list
View file @ 686edc8d
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