slapos_cloud: Add API For Person.requestSupport()

   This creates a Support Request

master/bt5/slapos_cloud/WorkflowTemplateItem/portal_workflow/person_slap_interface_workflow/script_Person_requestSupportRequest.py

+person = state_change['object']
+portal = person.getPortalObject()
+# Get required arguments
+kwargs = state_change.kwargs
+
+# Required args
+# Raise TypeError if all parameters are not provided
+try:
+  support_request_title = kwargs['support_request_title']
+  resource = kwargs['support_request_resource']
+  description = kwargs['support_request_description']
+except KeyError:
+  raise TypeError, "Person_requestSupportRequest takes exactly 1 argument"
+
+tag = "%s_%s_SupportRequestInProgress" % (person.getUid(), 
+                               support_request_title)
+if (portal.portal_activities.countMessageWithTag(tag) > 0):
+  # The software instance is already under creation but can not be fetched from catalog
+  # As it is not possible to fetch informations, it is better to raise an error
+  raise NotImplementedError(tag)
+
+support_request_portal_type = "Support Request"
+
+module = portal.getDefaultModule(portal_type=support_request_portal_type)
+support_request = module.newContent(
+  portal_type=support_request_portal_type,
+  title=support_request_title,
+  description=description,
+  resource=resource,
+  destination_decision_value=person,
+  specialise="sale_trade_condition_module/slapos_ticket_trade_condition",
+  activate_kw={'tag': tag}
+)
+context.REQUEST.set("support_request_relative_url", support_request.getRelativeUrl())
+
+support_request.approveRegistration()

master/bt5/slapos_cloud/WorkflowTemplateItem/portal_workflow/person_slap_interface_workflow/script_Person_requestSupportRequest.xml

+<?xml version="1.0"?>
+<ZopeData>
+  <record id="1" aka="AAAAAAAAAAE=">
+    <pickle>
+      <global name="Workflow Script" module="erp5.portal_type"/>
+    </pickle>
+    <pickle>
+      <dictionary>
+        <item>
+            <key> <string>Script_magic</string> </key>
+            <value> <int>3</int> </value>
+        </item>
+        <item>
+            <key> <string>_bind_names</string> </key>
+            <value>
+              <object>
+                <klass>
+                  <global name="NameAssignments" module="Shared.DC.Scripts.Bindings"/>
+                </klass>
+                <tuple/>
+                <state>
+                  <dictionary>
+                    <item>
+                        <key> <string>_asgns</string> </key>
+                        <value>
+                          <dictionary>
+                            <item>
+                                <key> <string>name_container</string> </key>
+                                <value> <string>container</string> </value>
+                            </item>
+                            <item>
+                                <key> <string>name_context</string> </key>
+                                <value> <string>context</string> </value>
+                            </item>
+                            <item>
+                                <key> <string>name_m_self</string> </key>
+                                <value> <string>script</string> </value>
+                            </item>
+                            <item>
+                                <key> <string>name_subpath</string> </key>
+                                <value> <string>traverse_subpath</string> </value>
+                            </item>
+                          </dictionary>
+                        </value>
+                    </item>
+                  </dictionary>
+                </state>
+              </object>
+            </value>
+        </item>
+        <item>
+            <key> <string>_params</string> </key>
+            <value> <string>state_change</string> </value>
+        </item>
+        <item>
+            <key> <string>description</string> </key>
+            <value>
+              <none/>
+            </value>
+        </item>
+        <item>
+            <key> <string>id</string> </key>
+            <value> <string>script_Person_requestSupportRequest</string> </value>
+        </item>
+        <item>
+            <key> <string>portal_type</string> </key>
+            <value> <string>Workflow Script</string> </value>
+        </item>
+        <item>
+            <key> <string>title</string> </key>
+            <value> <string>Person_requestSupportRequest</string> </value>
+        </item>
+      </dictionary>
+    </pickle>
+  </record>
+</ZopeData>

master/bt5/slapos_cloud/WorkflowTemplateItem/portal_workflow/person_slap_interface_workflow/state_draft.xml

@@ -16,12 +16,13 @@
             <key> <string>categories</string> </key>
             <value>
               <tuple>
-                <string>destination/portal_workflow/person_slap_interface_workflow/transition_request_network</string>
                 <string>destination/portal_workflow/person_slap_interface_workflow/transition_request_compute_node</string>
+                <string>destination/portal_workflow/person_slap_interface_workflow/transition_request_network</string>
                 <string>destination/portal_workflow/person_slap_interface_workflow/transition_request_organisation</string>
                 <string>destination/portal_workflow/person_slap_interface_workflow/transition_request_project</string>
                 <string>destination/portal_workflow/person_slap_interface_workflow/transition_request_site</string>
                 <string>destination/portal_workflow/person_slap_interface_workflow/transition_request_software_instance</string>
+                <string>destination/portal_workflow/person_slap_interface_workflow/transition_request_support</string>
                 <string>destination/portal_workflow/person_slap_interface_workflow/transition_request_token</string>
               </tuple>
             </value>

master/bt5/slapos_cloud/WorkflowTemplateItem/portal_workflow/person_slap_interface_workflow/state_open_order_created.xml

@@ -18,9 +18,12 @@
               <tuple>
                 <string>destination/portal_workflow/person_slap_interface_workflow/transition_draft</string>
                 <string>destination/portal_workflow/person_slap_interface_workflow/transition_request_compute_node</string>
+                <string>destination/portal_workflow/person_slap_interface_workflow/transition_request_network</string>
                 <string>destination/portal_workflow/person_slap_interface_workflow/transition_request_organisation</string>
                 <string>destination/portal_workflow/person_slap_interface_workflow/transition_request_project</string>
+                <string>destination/portal_workflow/person_slap_interface_workflow/transition_request_site</string>
                 <string>destination/portal_workflow/person_slap_interface_workflow/transition_request_software_instance</string>
+                <string>destination/portal_workflow/person_slap_interface_workflow/transition_request_support</string>
                 <string>destination/portal_workflow/person_slap_interface_workflow/transition_request_token</string>
               </tuple>
             </value>

master/bt5/slapos_cloud/WorkflowTemplateItem/portal_workflow/person_slap_interface_workflow/transition_request_support.xml

+<?xml version="1.0"?>
+<ZopeData>
+  <record id="1" aka="AAAAAAAAAAE=">
+    <pickle>
+      <global name="Workflow Transition" module="erp5.portal_type"/>
+    </pickle>
+    <pickle>
+      <dictionary>
+        <item>
+            <key> <string>action</string> </key>
+            <value>
+              <none/>
+            </value>
+        </item>
+        <item>
+            <key> <string>action_name</string> </key>
+            <value>
+              <none/>
+            </value>
+        </item>
+        <item>
+            <key> <string>categories</string> </key>
+            <value>
+              <tuple>
+                <string>action_type/workflow</string>
+                <string>before_script/portal_workflow/person_slap_interface_workflow/script_Person_checkConsistency</string>
+                <string>after_script/portal_workflow/person_slap_interface_workflow/script_Person_requestSupportRequest</string>
+              </tuple>
+            </value>
+        </item>
+        <item>
+            <key> <string>description</string> </key>
+            <value>
+              <none/>
+            </value>
+        </item>
+        <item>
+            <key> <string>guard_permission</string> </key>
+            <value>
+              <tuple/>
+            </value>
+        </item>
+        <item>
+            <key> <string>icon</string> </key>
+            <value>
+              <none/>
+            </value>
+        </item>
+        <item>
+            <key> <string>id</string> </key>
+            <value> <string>transition_request_support</string> </value>
+        </item>
+        <item>
+            <key> <string>portal_type</string> </key>
+            <value> <string>Workflow Transition</string> </value>
+        </item>
+        <item>
+            <key> <string>title</string> </key>
+            <value> <string>Request Support</string> </value>
+        </item>
+        <item>
+            <key> <string>trigger_type</string> </key>
+            <value> <int>2</int> </value>
+        </item>
+      </dictionary>
+    </pickle>
+  </record>
+</ZopeData>