Commit e8c97e88 authored by Cynthia Ng's avatar Cynthia Ng Committed by Evan Read

Docs: Add SCIM troubleshooting for Azure mapping error

parent b5423449
......@@ -123,3 +123,17 @@ bottom of the **Provisioning** screen, together with a link to the audit logs.
### Testing Azure connection: invalid credentials
When testing the connection, you may encounter an error: **You appear to have entered invalid credentials. Please confirm you are using the correct information for an administrative account**. If `Tenant URL` and `secret token` are correct, check whether your group path contains characters that may be considered invalid JSON primitives (such as `.`). Removing such characters from the group path typically resolves the error.
### Azure: (Field) can't be blank sync error
When checking the Audit Logs for the Provisioning, you can sometimes see the
error `Namespace can't be blank, Name can't be blank, and User can't be blank.`
This is likely caused because not all required fields (such as first name and
last name) are present for all users being mapped.
As a workaround, try an alternate mapping:
1. Follow the Azure mapping instructions from above.
1. Delete the `name.formatted` target attribute entry.
1. Change the `displayName` source attribute to have `name.formatted` target attribute.
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