info:To determine the technical writer assigned to the Stage/Group associated with this page, see https://about.gitlab.com/handbook/engineering/ux/technical-writing/#designated-technical-writers
---
# Incoming email
GitLab has several features based on receiving incoming emails:
info:To determine the technical writer assigned to the Stage/Group associated with this page, see https://about.gitlab.com/handbook/engineering/ux/technical-writing/#designated-technical-writers
---
# Award Emoji API
> [Introduced](https://gitlab.com/gitlab-org/gitlab-foss/-/merge_requests/4575) in GitLab 8.9. Snippet support added in 8.12.
info:To determine the technical writer assigned to the Stage/Group associated with this page, see https://about.gitlab.com/handbook/engineering/ux/technical-writing/#designated-technical-writers
info:To determine the technical writer assigned to the Stage/Group associated with this page, see https://about.gitlab.com/handbook/engineering/ux/technical-writing/#designated-technical-writers
info:To determine the technical writer assigned to the Stage/Group associated with this page, see https://about.gitlab.com/handbook/engineering/ux/technical-writing/#designated-technical-writers
---
# Epic Issues API **(ULTIMATE)**
Every API call to epic_issues must be authenticated.
info:To determine the technical writer assigned to the Stage/Group associated with this page, see https://about.gitlab.com/handbook/engineering/ux/technical-writing/#designated-technical-writers
---
# Epics API **(PREMIUM)**
> - Introduced in [GitLab Ultimate](https://about.gitlab.com/pricing/) 10.2.
info:To determine the technical writer assigned to the Stage/Group associated with this page, see https://about.gitlab.com/handbook/engineering/ux/technical-writing/#designated-technical-writers
---
# Group Issue Boards API
Every API call to group boards must be authenticated.
info:To determine the technical writer assigned to the Stage/Group associated with this page, see https://about.gitlab.com/handbook/engineering/ux/technical-writing/#designated-technical-writers
---
# Group Labels API
> [Introduced](https://gitlab.com/gitlab-org/gitlab-foss/-/merge_requests/21368) in GitLab 11.8.
info:To determine the technical writer assigned to the Stage/Group associated with this page, see https://about.gitlab.com/handbook/engineering/ux/technical-writing/#designated-technical-writers
---
# Group milestones API
> [Introduced](https://gitlab.com/gitlab-org/gitlab-foss/-/merge_requests/12819) in GitLab 9.5.
info:To determine the technical writer assigned to the Stage/Group associated with this page, see https://about.gitlab.com/handbook/engineering/ux/technical-writing/#designated-technical-writers
info:To determine the technical writer assigned to the Stage/Group associated with this page, see https://about.gitlab.com/handbook/engineering/ux/technical-writing/#designated-technical-writers
info:To determine the technical writer assigned to the Stage/Group associated with this page, see https://about.gitlab.com/handbook/engineering/ux/technical-writing/#designated-technical-writers
---
# Markdown API
> [Introduced](https://gitlab.com/gitlab-org/gitlab-foss/-/merge_requests/18926) in GitLab 11.0.
info:To determine the technical writer assigned to the Stage/Group associated with this page, see https://about.gitlab.com/handbook/engineering/ux/technical-writing/#designated-technical-writers
info:To determine the technical writer assigned to the Stage/Group associated with this page, see https://about.gitlab.com/handbook/engineering/ux/technical-writing/#designated-technical-writers
info:To determine the technical writer assigned to the Stage/Group associated with this page, see https://about.gitlab.com/handbook/engineering/ux/technical-writing/#designated-technical-writers
---
# Todos API
> [Introduced](https://gitlab.com/gitlab-org/gitlab-foss/-/merge_requests/3188) in GitLab 8.10.
info:To determine the technical writer assigned to the Stage/Group associated with this page, see https://about.gitlab.com/handbook/engineering/ux/technical-writing/#designated-technical-writers
---
# Email **(CORE ONLY)**
You can customize some of the content in emails sent from your GitLab instance.
info:To determine the technical writer assigned to the Stage/Group associated with this page, see https://about.gitlab.com/handbook/engineering/ux/technical-writing/#designated-technical-writers
---
# Award emoji
> - First [introduced](https://gitlab.com/gitlab-org/gitlab-foss/-/merge_requests/1825) in GitLab 8.2.
> - [Introduced](https://gitlab.com/gitlab-org/gitlab-foss/-/merge_requests/1825) in GitLab 8.2.
> - GitLab 9.0 [introduced](https://gitlab.com/gitlab-org/gitlab-foss/-/merge_requests/9570) the usage of native emoji if the platform
> supports them and falls back to images or CSS sprites. This change greatly
> improved award emoji performance overall.
> supports them and falls back to images or CSS sprites. This change greatly
> improved award emoji performance overall.
When you're collaborating online, you get fewer opportunities for high-fives
and thumbs-ups. Emoji can be awarded to [issues](project/issues/index.md), [merge requests](project/merge_requests/index.md),
info:To determine the technical writer assigned to the Stage/Group associated with this page, see https://about.gitlab.com/handbook/engineering/ux/technical-writing/#designated-technical-writers
---
# Threads
The ability to contribute conversationally is offered throughout GitLab.
info:To determine the technical writer assigned to the Stage/Group associated with this page, see https://about.gitlab.com/handbook/engineering/ux/technical-writing/#designated-technical-writers
info:To determine the technical writer assigned to the Stage/Group associated with this page, see https://about.gitlab.com/handbook/engineering/ux/technical-writing/#designated-technical-writers
---
<!-- When adding a new section here, remember to mention it in index.md#manage-epics -->
info:To determine the technical writer assigned to the Stage/Group associated with this page, see https://about.gitlab.com/handbook/engineering/ux/technical-writing/#designated-technical-writers
info:To determine the technical writer assigned to the Stage/Group associated with this page, see https://about.gitlab.com/handbook/engineering/ux/technical-writing/#designated-technical-writers
---
# GitLab Markdown
This Markdown guide is **valid only for GitLab's internal Markdown rendering system for entries and files**.
info:To determine the technical writer assigned to the Stage/Group associated with this page, see https://about.gitlab.com/handbook/engineering/ux/technical-writing/#designated-technical-writers
info:To determine the technical writer assigned to the Stage/Group associated with this page, see https://about.gitlab.com/handbook/engineering/ux/technical-writing/#designated-technical-writers
info:To determine the technical writer assigned to the Stage/Group associated with this page, see https://about.gitlab.com/handbook/engineering/ux/technical-writing/#designated-technical-writers
---
# Description templates
>[Introduced](https://gitlab.com/gitlab-org/gitlab-foss/-/merge_requests/4981) in GitLab 8.11.
info:To determine the technical writer assigned to the Stage/Group associated with this page, see https://about.gitlab.com/handbook/engineering/ux/technical-writing/#designated-technical-writers
---
# Import your Jira project issues to GitLab
> [Introduced](https://gitlab.com/groups/gitlab-org/-/epics/2766) in GitLab 12.10.
info:To determine the technical writer assigned to the Stage/Group associated with this page, see https://about.gitlab.com/handbook/engineering/ux/technical-writing/#designated-technical-writers
---
# Issue Boards
> [Introduced](https://gitlab.com/gitlab-org/gitlab-foss/-/merge_requests/5554) in [GitLab 8.11](https://about.gitlab.com/releases/2016/08/22/gitlab-8-11-released/#issue-board).
info:To determine the technical writer assigned to the Stage/Group associated with this page, see https://about.gitlab.com/handbook/engineering/ux/technical-writing/#designated-technical-writers
---
# Associate a Zoom meeting with an issue
> [Introduced](https://gitlab.com/gitlab-org/gitlab/-/merge_requests/16609) in GitLab 12.4.
info:To determine the technical writer assigned to the Stage/Group associated with this page, see https://about.gitlab.com/handbook/engineering/ux/technical-writing/#designated-technical-writers
---
# Confidential issues
> [Introduced](https://gitlab.com/gitlab-org/gitlab-foss/-/merge_requests/3282) in GitLab 8.6.
info:To determine the technical writer assigned to the Stage/Group associated with this page, see https://about.gitlab.com/handbook/engineering/ux/technical-writing/#designated-technical-writers
---
# Crosslinking Issues
Please read through the [GitLab Issue Documentation](index.md) for an overview on GitLab Issues.
info:To determine the technical writer assigned to the Stage/Group associated with this page, see https://about.gitlab.com/handbook/engineering/ux/technical-writing/#designated-technical-writers
---
# Due dates
> [Introduced](https://gitlab.com/gitlab-org/gitlab-foss/-/merge_requests/3614) in GitLab 8.7.
info:To determine the technical writer assigned to the Stage/Group associated with this page, see https://about.gitlab.com/handbook/engineering/ux/technical-writing/#designated-technical-writers
---
# Issues
Issues are the fundamental medium for collaborating on ideas and planning work in GitLab.
info:To determine the technical writer assigned to the Stage/Group associated with this page, see https://about.gitlab.com/handbook/engineering/ux/technical-writing/#designated-technical-writers
---
# Issue Data and Actions
Please read through the [GitLab Issue Documentation](index.md) for an overview on GitLab Issues.
info:To determine the technical writer assigned to the Stage/Group associated with this page, see https://about.gitlab.com/handbook/engineering/ux/technical-writing/#designated-technical-writers
info:To determine the technical writer assigned to the Stage/Group associated with this page, see https://about.gitlab.com/handbook/engineering/ux/technical-writing/#designated-technical-writers
---
# Managing Issues
[GitLab Issues](index.md) are the fundamental medium for collaborating on ideas and
info:To determine the technical writer assigned to the Stage/Group associated with this page, see https://about.gitlab.com/handbook/engineering/ux/technical-writing/#designated-technical-writers
---
# Multiple Assignees for Issues **(STARTER)**
> [Introduced](https://gitlab.com/gitlab-org/gitlab/-/issues/1904) in [GitLab Starter 9.2](https://about.gitlab.com/releases/2017/05/22/gitlab-9-2-released/#multiple-assignees-for-issues).
info:To determine the technical writer assigned to the Stage/Group associated with this page, see https://about.gitlab.com/handbook/engineering/ux/technical-writing/#designated-technical-writers
---
# Related issues **(STARTER)**
> [Introduced](https://gitlab.com/gitlab-org/gitlab/-/merge_requests/1797) in [GitLab Starter](https://about.gitlab.com/pricing/) 9.4.
info:To determine the technical writer assigned to the Stage/Group associated with this page, see https://about.gitlab.com/handbook/engineering/ux/technical-writing/#designated-technical-writers
---
# Sorting and ordering issue lists
You can sort a list of issues several ways, including by issue creation date, milestone due date,
etc. The available sorting options can change based on the context of the list.
info:To determine the technical writer assigned to the Stage/Group associated with this page, see https://about.gitlab.com/handbook/engineering/ux/technical-writing/#designated-technical-writers
info:To determine the technical writer assigned to the Stage/Group associated with this page, see https://about.gitlab.com/handbook/engineering/ux/technical-writing/#designated-technical-writers
info:To determine the technical writer assigned to the Stage/Group associated with this page, see https://about.gitlab.com/handbook/engineering/ux/technical-writing/#designated-technical-writers
info:To determine the technical writer assigned to the Stage/Group associated with this page, see https://about.gitlab.com/handbook/engineering/ux/technical-writing/#designated-technical-writers
info:To determine the technical writer assigned to the Stage/Group associated with this page, see https://about.gitlab.com/handbook/engineering/ux/technical-writing/#designated-technical-writers
info:To determine the technical writer assigned to the Stage/Group associated with this page, see https://about.gitlab.com/handbook/engineering/ux/technical-writing/#designated-technical-writers
---
# Service Desk **(STARTER)**
> - [Introduced](https://gitlab.com/gitlab-org/gitlab/-/issues/149) in [GitLab Premium](https://about.gitlab.com/pricing/) 9.1.
info:To determine the technical writer assigned to the Stage/Group associated with this page, see https://about.gitlab.com/handbook/engineering/ux/technical-writing/#designated-technical-writers
info:To determine the technical writer assigned to the Stage/Group associated with this page, see https://about.gitlab.com/handbook/engineering/ux/technical-writing/#designated-technical-writers