@@ -20,6 +16,7 @@ Clearly state the scope of the problem, and how it affects GitLab.com
- Quantify the effect of the problem to help ensure that correct prioritization occurs.
- Include costs to availability. The Incident Budget Explorer dashboard can help here.
- Include the number of times alerts have fired owing to the problem, how much time was spent dealing with the problem, and how many people were involved.
- Link to affected incidents, and cross-reference them as related issues.
- Include screenshots of visualization from Grafana or Kibana.
- Always include a permalink to the source of the screenshot so that others can investigate further.
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@@ -44,9 +41,10 @@ Ideally, provide a link to a Thanos query or an ELK query and clear instructions