Commit 9c9fc3fb authored by Suzanne Selhorn's avatar Suzanne Selhorn Committed by Russell Dickenson

Significant refactoring to clarify steps

parent 13d29305
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......@@ -4,22 +4,24 @@ group: Purchase
info: To determine the technical writer assigned to the Stage/Group associated with this page, see https://about.gitlab.com/handbook/engineering/ux/technical-writing/#assignments
---
# The quarterly subscription reconciliation process **(PREMIUM)**
# Quarterly reconciliation and annual true-ups **(PREMIUM)**
GitLab reviews your seat usage every quarter and sends you an invoice for
any overages.
GitLab reviews your seat usage and sends you an invoice for any overages.
This review can occur:
Annual reviews, also known as the [annual true-up process](self_managed/index.md#users-over-license),
require you to pay the full annual subscription fee for users added anytime during the year. With quarterly
reviews, you only pay for the remaining period of your subscription term.
- **Annually**, also known as the annual true-up process. This process requires you to pay the full annual subscription fee
for users added anytime during the year.
- **Quarterly**. With this process, you only pay for the remaining period of your subscription term.
For example, if you add users in the third quarter of your subscription term, you only
pay 25% of what you would have paid previously. This results in substantial savings.
## Quarterly reconciliation process
With the quarterly reconciliation process, if you add users in the third quarter of your subscription term, for example,
you only pay 25% of what you would have paid previously. This calculation results in substantial savings.
If it's not possible for you to participate in quarterly reconciliations, you can opt out of the
process by using a contract amendment. In that case, you default to the annual review.
## Timeline for invoicing and payment
## Timeline for quarterly invoicing and payment
At the end of each subscription quarter, GitLab notifies you about overages.
The date you're notified about the overage is not the same as the date
......@@ -28,7 +30,7 @@ you are billed.
### GitLab SaaS
Group owners receive an email **on the reconciliation date**.
The email communicates the [overage seat quantity](gitlab_com/index.md#seats-owed-example)
The email communicates the [overage seat quantity](gitlab_com/index.md#seats-owed)
and expected invoice amount.
**Seven days later**, the subscription is updated to include the additional
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