Commit a1d5ed78 authored by Mike Jang's avatar Mike Jang

Merge branch 'docs-spt-197252' into 'master'

Add troubleshooting ip restriction

See merge request gitlab-org/gitlab!57296
parents 6bef7336 1beae0a3
...@@ -653,3 +653,15 @@ The group's new subgroups have push rules set for them based on either: ...@@ -653,3 +653,15 @@ The group's new subgroups have push rules set for them based on either:
- [Lock the sharing with group feature](#prevent-a-project-from-being-shared-with-groups). - [Lock the sharing with group feature](#prevent-a-project-from-being-shared-with-groups).
- [Enforce two-factor authentication (2FA)](../../security/two_factor_authentication.md#enforcing-2fa-for-all-users-in-a-group): Enforce 2FA - [Enforce two-factor authentication (2FA)](../../security/two_factor_authentication.md#enforcing-2fa-for-all-users-in-a-group): Enforce 2FA
for all group members. for all group members.
## Troubleshooting
### Verify if access is blocked by IP restriction
If a user sees a 404 when they would normally expect access, and the problem is limited to a specific group, search the `auth.log` rails log for one or more of the following:
- `json.message`: `'Attempting to access IP restricted group'`
- `json.allowed`: `false`
In viewing the log entries, compare the `remote.ip` with the list of
[allowed IPs](#restrict-group-access-by-ip-address) for the group.
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