Commit c4f84c40 authored by Amy Qualls's avatar Amy Qualls

Merge branch 'sarahwaldner-master-patch-79745' into 'master'

Docs: Re-do of Incident management landing page

See merge request gitlab-org/gitlab!45333
parents d456f36a 2590378b
...@@ -8,50 +8,11 @@ info: To determine the technical writer assigned to the Stage/Group associated w ...@@ -8,50 +8,11 @@ info: To determine the technical writer assigned to the Stage/Group associated w
> [Introduced](https://gitlab.com/groups/gitlab-org/-/epics/2877) in GitLab 13.0. > [Introduced](https://gitlab.com/groups/gitlab-org/-/epics/2877) in GitLab 13.0.
Incident Management enables developers to easily discover and view the alerts Incident Management enables developers to easily triage and view the alerts and incidents
generated by their application. By surfacing alert information where the code is generated by their application. By surfacing alerts and incidents where the code is
being developed, efficiency and awareness can be increased. being developed, efficiency and awareness can be increased. Check out the following sections for more information:
## Configure Prometheus alerts - [Integrate your monitoring tools](alert_integrations.md).
- Receive [notifications](alert_notifications.md) for triggered alerts.
You can set up Prometheus alerts in: - Triage [Alerts](alerts.md) and [Incidents](incidents.md).
- Inform stakeholders with [Status Page](status_page.md).
- [GitLab-managed Prometheus](../metrics/alerts.md) installations.
- [Self-managed Prometheus](../metrics/alerts.md#external-prometheus-instances) installations.
Prometheus alerts are created by the special Alert Bot user. You can't remove this
user, but it does not count toward your license limit.
## Configure external generic alerts
GitLab can accept alerts from any source through a generic webhook receiver.
When [configuring the generic alerts integration](./generic_alerts.md), GitLab
creates a unique endpoint which receives a JSON-formatted, customizable payload.
After configuration, you can manage your alerts using either the
[alerts section](./alerts.md) or the [alert details section](./alerts.md#alert-details-page).
## Integrate incidents with Slack
Slack slash commands allow you to control GitLab and view GitLab content without leaving Slack.
Learn how to [set up Slack slash commands](../../user/project/integrations/slack_slash_commands.md)
and how to [use the available slash commands](../../integration/slash_commands.md).
## Integrate issues with Zoom
GitLab enables you to [associate a Zoom meeting with an issue](../../user/project/issues/associate_zoom_meeting.md)
for synchronous communication during incident management. After starting a Zoom
call for an incident, you can associate the conference call with an issue. Your
team members can join the Zoom call without requesting a link.
## More information
For information about GitLab and incident management, see:
- [Generic alerts](generic_alerts.md)
- [Alerts](alerts.md)
- [Alert details](alert_details.md)
- [Incidents](incidents.md)
- [Status page](status_page.md)
- [Integrations](integrations.md)
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