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Commit 2a273d72 authored by Rafael Monnerat's avatar Rafael Monnerat
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Send Mail on pending tickets 

See merge request !417
parents 0468138d 97ec74c4
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    master/bt5/slapos_crm/ActionTemplateItem/portal_types/Person/slapos_user_pending_ticket_report.xml 0 → 100644
    View file @ 2a273d72
    <?xml version="1.0"?>
    <ZopeData>
    <record id="1" aka="AAAAAAAAAAE=">
    <pickle>
    <global name="ActionInformation" module="Products.CMFCore.ActionInformation"/>
    </pickle>
    <pickle>
    <dictionary>
    <item>
    <key> <string>action</string> </key>
    <value>
    <persistent> <string encoding="base64">AAAAAAAAAAI=</string> </persistent>
    </value>
    </item>
    <item>
    <key> <string>categories</string> </key>
    <value>
    <tuple>
    <string>action_type/object_jio_action</string>
    </tuple>
    </value>
    </item>
    <item>
    <key> <string>category</string> </key>
    <value> <string>object_jio_action</string> </value>
    </item>
    <item>
    <key> <string>condition</string> </key>
    <value> <string></string> </value>
    </item>
    <item>
    <key> <string>description</string> </key>
    <value>
    <none/>
    </value>
    </item>
    <item>
    <key> <string>icon</string> </key>
    <value> <string></string> </value>
    </item>
    <item>
    <key> <string>id</string> </key>
    <value> <string>slapos_user_pending_ticket_report</string> </value>
    </item>
    <item>
    <key> <string>permissions</string> </key>
    <value>
    <tuple>
    <string>View</string>
    </tuple>
    </value>
    </item>
    <item>
    <key> <string>priority</string> </key>
    <value> <float>50.0</float> </value>
    </item>
    <item>
    <key> <string>title</string> </key>
    <value> <string>Send Pending Ticket Report</string> </value>
    </item>
    <item>
    <key> <string>visible</string> </key>
    <value> <int>1</int> </value>
    </item>
    </dictionary>
    </pickle>
    </record>
    <record id="2" aka="AAAAAAAAAAI=">
    <pickle>
    <global name="Expression" module="Products.CMFCore.Expression"/>
    </pickle>
    <pickle>
    <dictionary>
    <item>
    <key> <string>text</string> </key>
    <value> <string>string:${object_url}/Person_viewSlapOSPendingTicketDialog</string> </value>
    </item>
    </dictionary>
    </pickle>
    </record>
    </ZopeData>
    master/bt5/slapos_crm/PathTemplateItem/portal_alarms/slapos_crm_send_pending_ticket_reminder.xml 0 → 100644
    View file @ 2a273d72
    <?xml version="1.0"?>
    <ZopeData>
    <record id="1" aka="AAAAAAAAAAE=">
    <pickle>
    <global name="Alarm" module="erp5.portal_type"/>
    </pickle>
    <pickle>
    <dictionary>
    <item>
    <key> <string>active_sense_method_id</string> </key>
    <value> <string>Alarm_sendPendingTicketReminder</string> </value>
    </item>
    <item>
    <key> <string>automatic_solve</string> </key>
    <value> <int>0</int> </value>
    </item>
    <item>
    <key> <string>description</string> </key>
    <value> <string>Send a Mail Message with a Reminder in case the user has Tickets to respond</string> </value>
    </item>
    <item>
    <key> <string>enabled</string> </key>
    <value> <int>0</int> </value>
    </item>
    <item>
    <key> <string>id</string> </key>
    <value> <string>slapos_crm_send_pending_ticket_reminder</string> </value>
    </item>
    <item>
    <key> <string>periodicity_hour</string> </key>
    <value>
    <tuple>
    <int>6</int>
    </tuple>
    </value>
    </item>
    <item>
    <key> <string>periodicity_hour_frequency</string> </key>
    <value>
    <none/>
    </value>
    </item>
    <item>
    <key> <string>periodicity_minute</string> </key>
    <value>
    <tuple>
    <int>0</int>
    </tuple>
    </value>
    </item>
    <item>
    <key> <string>periodicity_minute_frequency</string> </key>
    <value>
    <none/>
    </value>
    </item>
    <item>
    <key> <string>periodicity_month</string> </key>
    <value>
    <tuple/>
    </value>
    </item>
    <item>
    <key> <string>periodicity_month_day</string> </key>
    <value>
    <tuple/>
    </value>
    </item>
    <item>
    <key> <string>periodicity_start_date</string> </key>
    <value>
    <object>
    <klass>
    <global name="DateTime" module="DateTime.DateTime"/>
    </klass>
    <tuple>
    <none/>
    </tuple>
    <state>
    <tuple>
    <float>1288051200.0</float>
    <string>GMT</string>
    </tuple>
    </state>
    </object>
    </value>
    </item>
    <item>
    <key> <string>periodicity_week</string> </key>
    <value>
    <tuple/>
    </value>
    </item>
    <item>
    <key> <string>periodicity_week_day</string> </key>
    <value>
    <tuple>
    <string>Tuesday</string>
    </tuple>
    </value>
    </item>
    <item>
    <key> <string>portal_type</string> </key>
    <value> <string>Alarm</string> </value>
    </item>
    <item>
    <key> <string>sense_method_id</string> </key>
    <value>
    <none/>
    </value>
    </item>
    <item>
    <key> <string>title</string> </key>
    <value> <string>Check compute_node\'s state</string> </value>
    </item>
    </dictionary>
    </pickle>
    </record>
    </ZopeData>
    master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm_monitoring/Alarm_sendPendingTicketReminder.py 0 → 100644
    View file @ 2a273d72
    portal = context.getPortalObject()
    portal.portal_catalog.searchAndActivate(
    portal_type = 'Person',
    method_id = 'Person_sendPendingTicketReminder',
    activate_kw = {'tag':tag}
    )
    context.activate(after_tag=tag).getId()
    master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm_monitoring/Alarm_sendPendingTicketReminder.xml 0 → 100644
    View file @ 2a273d72
    <?xml version="1.0"?>
    <ZopeData>
    <record id="1" aka="AAAAAAAAAAE=">
    <pickle>
    <global name="PythonScript" module="Products.PythonScripts.PythonScript"/>
    </pickle>
    <pickle>
    <dictionary>
    <item>
    <key> <string>Script_magic</string> </key>
    <value> <int>3</int> </value>
    </item>
    <item>
    <key> <string>_bind_names</string> </key>
    <value>
    <object>
    <klass>
    <global name="NameAssignments" module="Shared.DC.Scripts.Bindings"/>
    </klass>
    <tuple/>
    <state>
    <dictionary>
    <item>
    <key> <string>_asgns</string> </key>
    <value>
    <dictionary>
    <item>
    <key> <string>name_container</string> </key>
    <value> <string>container</string> </value>
    </item>
    <item>
    <key> <string>name_context</string> </key>
    <value> <string>context</string> </value>
    </item>
    <item>
    <key> <string>name_m_self</string> </key>
    <value> <string>script</string> </value>
    </item>
    <item>
    <key> <string>name_subpath</string> </key>
    <value> <string>traverse_subpath</string> </value>
    </item>
    </dictionary>
    </value>
    </item>
    </dictionary>
    </state>
    </object>
    </value>
    </item>
    <item>
    <key> <string>_params</string> </key>
    <value> <string>tag, fixit, params</string> </value>
    </item>
    <item>
    <key> <string>id</string> </key>
    <value> <string>Alarm_sendPendingTicketReminder</string> </value>
    </item>
    </dictionary>
    </pickle>
    </record>
    </ZopeData>
    master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm_monitoring/Person_getSlapOSPendingTicket.py 0 → 100644
    View file @ 2a273d72
    from Products.ZSQLCatalog.SQLCatalog import ComplexQuery, SimpleQuery
    portal = context.getPortalObject()
    person_uid = context.getUid()
    query = ComplexQuery(
    ComplexQuery(
    SimpleQuery(portal_type=["Support Request", "Regularisation Request"]),
    SimpleQuery(simulation_state="suspended"),
    SimpleQuery(destination_decision_uid=person_uid),
    logical_operator='and'),
    ComplexQuery(
    SimpleQuery(portal_type="Upgrade Decision"),
    SimpleQuery(simulation_state="confirmed"),
    SimpleQuery(destination_decision_uid=person_uid),
    logical_operator='and'),
    logical_operator='or')
    return portal.portal_catalog(query=query, **kw)
    master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm_monitoring/Person_getSlapOSPendingTicket.xml 0 → 100644
    View file @ 2a273d72
    <?xml version="1.0"?>
    <ZopeData>
    <record id="1" aka="AAAAAAAAAAE=">
    <pickle>
    <global name="PythonScript" module="Products.PythonScripts.PythonScript"/>
    </pickle>
    <pickle>
    <dictionary>
    <item>
    <key> <string>Script_magic</string> </key>
    <value> <int>3</int> </value>
    </item>
    <item>
    <key> <string>_bind_names</string> </key>
    <value>
    <object>
    <klass>
    <global name="NameAssignments" module="Shared.DC.Scripts.Bindings"/>
    </klass>
    <tuple/>
    <state>
    <dictionary>
    <item>
    <key> <string>_asgns</string> </key>
    <value>
    <dictionary>
    <item>
    <key> <string>name_container</string> </key>
    <value> <string>container</string> </value>
    </item>
    <item>
    <key> <string>name_context</string> </key>
    <value> <string>context</string> </value>
    </item>
    <item>
    <key> <string>name_m_self</string> </key>
    <value> <string>script</string> </value>
    </item>
    <item>
    <key> <string>name_subpath</string> </key>
    <value> <string>traverse_subpath</string> </value>
    </item>
    </dictionary>
    </value>
    </item>
    </dictionary>
    </state>
    </object>
    </value>
    </item>
    <item>
    <key> <string>_params</string> </key>
    <value> <string>**kw</string> </value>
    </item>
    <item>
    <key> <string>id</string> </key>
    <value> <string>Person_getSlapOSPendingTicket</string> </value>
    </item>
    </dictionary>
    </pickle>
    </record>
    </ZopeData>
    master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm_monitoring/Person_getSlapOSPendingTicketMessageTemplate.py 0 → 100644
    View file @ 2a273d72
    portal = context.getPortalObject()
    pending_ticket_list_amount = len(context.Person_getSlapOSPendingTicket())
    notification_message = portal.portal_notifications.getDocumentValue(
    reference="slapos-crm-person-pending-ticket-notification")
    if notification_message is not None:
    mapping_dict = {'username': context.getTitle(),
    'amount': pending_ticket_list_amount,
    'website': portal.portal_preferences.getPreferredSlaposWebSiteUrl()}
    return notification_message.getTitle(), notification_message.asText(
    substitution_method_parameter_dict={'mapping_dict': mapping_dict})
    message = """ You have %s pending tickets """ % pending_ticket_list_amount
    return message, message
    master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm_monitoring/Person_getSlapOSPendingTicketMessageTemplate.xml 0 → 100644
    View file @ 2a273d72
    <?xml version="1.0"?>
    <ZopeData>
    <record id="1" aka="AAAAAAAAAAE=">
    <pickle>
    <global name="PythonScript" module="Products.PythonScripts.PythonScript"/>
    </pickle>
    <pickle>
    <dictionary>
    <item>
    <key> <string>Script_magic</string> </key>
    <value> <int>3</int> </value>
    </item>
    <item>
    <key> <string>_bind_names</string> </key>
    <value>
    <object>
    <klass>
    <global name="NameAssignments" module="Shared.DC.Scripts.Bindings"/>
    </klass>
    <tuple/>
    <state>
    <dictionary>
    <item>
    <key> <string>_asgns</string> </key>
    <value>
    <dictionary>
    <item>
    <key> <string>name_container</string> </key>
    <value> <string>container</string> </value>
    </item>
    <item>
    <key> <string>name_context</string> </key>
    <value> <string>context</string> </value>
    </item>
    <item>
    <key> <string>name_m_self</string> </key>
    <value> <string>script</string> </value>
    </item>
    <item>
    <key> <string>name_subpath</string> </key>
    <value> <string>traverse_subpath</string> </value>
    </item>
    </dictionary>
    </value>
    </item>
    </dictionary>
    </state>
    </object>
    </value>
    </item>
    <item>
    <key> <string>_params</string> </key>
    <value> <string></string> </value>
    </item>
    <item>
    <key> <string>id</string> </key>
    <value> <string>Person_getSlapOSPendingTicketMessageTemplate</string> </value>
    </item>
    </dictionary>
    </pickle>
    </record>
    </ZopeData>
    master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm_monitoring/Person_sendPendingTicketReminder.py 0 → 100644
    View file @ 2a273d72
    amount = len(context.Person_getSlapOSPendingTicket())
    if amount > 0:
    title, reminder_message = context.Person_getSlapOSPendingTicketMessageTemplate()
    return context.Person_sendSlapOSPendingTicketNotification(
    title,
    reminder_message,
    batch_mode=1
    )
    master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm_monitoring/Person_sendPendingTicketReminder.xml 0 → 100644
    View file @ 2a273d72
    <?xml version="1.0"?>
    <ZopeData>
    <record id="1" aka="AAAAAAAAAAE=">
    <pickle>
    <global name="PythonScript" module="Products.PythonScripts.PythonScript"/>
    </pickle>
    <pickle>
    <dictionary>
    <item>
    <key> <string>Script_magic</string> </key>
    <value> <int>3</int> </value>
    </item>
    <item>
    <key> <string>_bind_names</string> </key>
    <value>
    <object>
    <klass>
    <global name="NameAssignments" module="Shared.DC.Scripts.Bindings"/>
    </klass>
    <tuple/>
    <state>
    <dictionary>
    <item>
    <key> <string>_asgns</string> </key>
    <value>
    <dictionary>
    <item>
    <key> <string>name_container</string> </key>
    <value> <string>container</string> </value>
    </item>
    <item>
    <key> <string>name_context</string> </key>
    <value> <string>context</string> </value>
    </item>
    <item>
    <key> <string>name_m_self</string> </key>
    <value> <string>script</string> </value>
    </item>
    <item>
    <key> <string>name_subpath</string> </key>
    <value> <string>traverse_subpath</string> </value>
    </item>
    </dictionary>
    </value>
    </item>
    </dictionary>
    </state>
    </object>
    </value>
    </item>
    <item>
    <key> <string>_params</string> </key>
    <value> <string></string> </value>
    </item>
    <item>
    <key> <string>id</string> </key>
    <value> <string>Person_sendPendingTicketReminder</string> </value>
    </item>
    </dictionary>
    </pickle>
    </record>
    </ZopeData>
    master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm_monitoring/Person_sendSlapOSPendingTicketNotification.py 0 → 100644
    View file @ 2a273d72
    portal = context.getPortalObject()
    start_date = DateTime()
    # Rely on Trade condition (like in ticket to set the proper sender)
    trade_condition = portal.sale_trade_condition_module.slapos_ticket_trade_condition
    event_kw = {
    'portal_type' : "Mail Message",
    'title' : response_event_title,
    'resource' : "service_module/slapos_crm_information",
    'source' : trade_condition.getSource(),
    'destination' : context.getRelativeUrl(),
    'start_date' : start_date,
    'text_content' : response_event_text_content,
    'content_type' : 'text/plain',
    }
    # Create event
    event = portal.event_module.newContent(**event_kw)
    event.plan()
    event.start(send_mail=True, comment="Sent via Person_sendSlapOSPendingTicketNotification")
    if batch_mode:
    return event
    message = portal.Base_translateString('New event created.')
    return event.Base_redirect(keep_items={'portal_status_message': message})
    master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm_monitoring/Person_sendSlapOSPendingTicketNotification.xml 0 → 100644
    View file @ 2a273d72
    <?xml version="1.0"?>
    <ZopeData>
    <record id="1" aka="AAAAAAAAAAE=">
    <pickle>
    <global name="PythonScript" module="Products.PythonScripts.PythonScript"/>
    </pickle>
    <pickle>
    <dictionary>
    <item>
    <key> <string>Script_magic</string> </key>
    <value> <int>3</int> </value>
    </item>
    <item>
    <key> <string>_bind_names</string> </key>
    <value>
    <object>
    <klass>
    <global name="NameAssignments" module="Shared.DC.Scripts.Bindings"/>
    </klass>
    <tuple/>
    <state>
    <dictionary>
    <item>
    <key> <string>_asgns</string> </key>
    <value>
    <dictionary>
    <item>
    <key> <string>name_container</string> </key>
    <value> <string>container</string> </value>
    </item>
    <item>
    <key> <string>name_context</string> </key>
    <value> <string>context</string> </value>
    </item>
    <item>
    <key> <string>name_m_self</string> </key>
    <value> <string>script</string> </value>
    </item>
    <item>
    <key> <string>name_subpath</string> </key>
    <value> <string>traverse_subpath</string> </value>
    </item>
    </dictionary>
    </value>
    </item>
    </dictionary>
    </state>
    </object>
    </value>
    </item>
    <item>
    <key> <string>_params</string> </key>
    <value> <string>response_event_title, response_event_text_content, batch_mode=False, **kw</string> </value>
    </item>
    <item>
    <key> <string>id</string> </key>
    <value> <string>Person_sendSlapOSPendingTicketNotification</string> </value>
    </item>
    </dictionary>
    </pickle>
    </record>
    </ZopeData>
    master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm_monitoring/Person_viewSlapOSPendingTicketDialog.xml 0 → 100644
    View file @ 2a273d72
    <?xml version="1.0"?>
    <ZopeData>
    <record id="1" aka="AAAAAAAAAAE=">
    <pickle>
    <global name="ERP5 Form" module="erp5.portal_type"/>
    </pickle>
    <pickle>
    <dictionary>
    <item>
    <key> <string>_bind_names</string> </key>
    <value>
    <object>
    <klass>
    <global name="NameAssignments" module="Shared.DC.Scripts.Bindings"/>
    </klass>
    <tuple/>
    <state>
    <dictionary>
    <item>
    <key> <string>_asgns</string> </key>
    <value>
    <dictionary/>
    </value>
    </item>
    </dictionary>
    </state>
    </object>
    </value>
    </item>
    <item>
    <key> <string>_objects</string> </key>
    <value>
    <tuple/>
    </value>
    </item>
    <item>
    <key> <string>action</string> </key>
    <value> <string>Person_sendSlapOSPendingTicketNotification</string> </value>
    </item>
    <item>
    <key> <string>action_title</string> </key>
    <value> <string></string> </value>
    </item>
    <item>
    <key> <string>description</string> </key>
    <value> <string></string> </value>
    </item>
    <item>
    <key> <string>edit_order</string> </key>
    <value>