<imgalt="Create a new document"title="Create a new document"src="http://img.erp5.cn/osoe-howto-create.new.document.versioning-screenshot?format=png"type="image/png">
<imgalt="Select the answer set"title="Select the answer set"type="image/svg+xml"src="http://www.erp5.com/user-Howto.Use.Online.Questionnaire.Correction.System.Select.The.Answer.Set?format=png">
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<h1>Answer set View page: Choose and click on the answer's line</h1>
<imgalt="Choose and click on the answer's line"title="Choose and click on the answer's line"type="image/svg+xml"src="http://www.erp5.com/user-Howto.Use.Online.Questionnaire.Correction.System.Click.On.The.Answer.Line?format=png">
<h1>Add correction lines (2): Click on "Add Correction Lines to Answer"</h1>
<imgalt="Click on "Add Correction Lines to Answer""title="Click on "Add Correction Lines to Answer""type="image/svg+xml"src="http://www.erp5.com/user-Howto.Use.Online.Questionnaire.Correction.System.Add.Correction.To.Answer?format=png">
by <ahref="http://www.osoe-project.org/contact">OSOE Project</a>.
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<h1>Agenda</h1>
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<li>How to fill the Category Spreadsheet</li>
<li>How to distinguish the different categories from each other</li>
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<h1>What do you need categories for?</h1>
<imgalt="What do you need categories for?"title="What do you need categories for?"src="http://img.erp5.cn/P-CLOUDIA-Category.Spreadsheet.HowTo.Spreadsheet.Transfer.Information?format=png"type="image/svg+xml">
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<h1>Category Configuration Example</h1>
<p>You can Download an Example Category Configuration of a "Fish Shop" here: <astyle="text-decoration:underline;"href="https://www.tiolive.com/questionnaire/DocumentQuestion_exportDocumentByReference?reference=P-OSOE-Configuration.Sample&portal_type=Spreadsheet">P-OSOE-Configuration.Sample</a></p>
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<h1>What are "categories"?</h1>
<imgalt="What are "categories"?"title="What are "categories"?"src="http://img.erp5.cn/P-CLOUDIA-Category.Spreadsheet.HowTo.Categories?format=png"type="image/svg+xml">
<imgalt="The interview and the quetionnaire"title="The interview and the quetionnaire"style="display: block; margin: 0pt auto;"src="http://img.erp5.cn/P-CLOUDIA-Configuration.Questionnaire.Interview.And.Questionnaire?format=png"type="image/svg+xml">
<imgalt="What is a good answer?"title="What is a good answer?"style="display: block; margin: 0pt auto;"src="http://img.erp5.cn/P-CLOUDIA-Configuration.Questionnaire.HowTo.Good.Answer?format=png"type="image/svg+xml">
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<h1>What is a bad answer?</h1>
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<h1>What is a good answer - Example</h1>
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<p>The goal of this lesson is to teach accounting in a way which will be valid in the next 100 years or more. For that purpose, we introduce in the lesson the concepts of accounting using a set theory formalism.</p>
<p>We believe that too much fashion, too many fuzzy words are used in the current approaches of accounting education. Students learn about the so-called general accounting, which is not general at all and which is usually presented in a way which is specific to each legislation. Students learn about the so-called cost accounting, which has no relation to costs. Students learn about analytical accounting, with a singular, instead of learning about accounting analytics, with a plural. Students learn about activity based accounting, which is just one example of accounting analytics.</p>
<h1>Session 1: Careers and Assignments</h1><imgalt="Workflow of people's career"type="image/png"title="Career and assignments workflow"src="http://img.erp5.cn/osoe-Careers.And.Assignments.Front.Page.Career.Workflow?format=png"/><footer>
<p>The main requirement for this class is to find an implementation field. The best way to understand ERPs is to learn how to configure an ERP. And the best way to learn the configuration of ERPs is to actually configure it on a real case. We therefore require each student of this class to find a small business, a non profit organisation, a public administration, etc. which will serve as a implementation field.</p>
<p>The configuration process will happen after the 6th session. It will only require to fill a spreadsheet, which means that it is quite straightforward from a technical point of view. However, from the user point of view, this simple configuration will completely change the way the ERP is perceived. At the end ERP will match the business environment of the implementation field and become usable and very useful.</p>
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<p>If one notices that e-commerce is after all sales on the Web, that e-procurement is after all purchase on the Web, e-recruitment is HR on the Web, one can foresee what the combination of Web and an ERP could be: e-business, which is opening through the Web the corporate ERP to all partners of a company. Since business are increasingly distributed and relying on outsourcing and outside partners, it is a natural tendency for ERPs to become e-business tools.</p>
<p><u>We could therefore claim that “support of e-business” is a frequent characteristic of a modern ERP</u>.
<h1>One ERP per student programme</h1><imgalt="One ERP per student programme"title="One ERP per student programme"src="http://img.erp5.cn/user-OSOE.Website.Homepage?format=png"type="image/png"/><detailsopen="true"></details></section>
<h1>One ERP per student programme</h1><imgalt="One ERP per student programme"title="One ERP per student programme"src="http://img.erp5.cn/user-OSOE.Website.Homepage?format=png"type="image/png"/></section>
<h1>CRM</h1><imgsrc="user-Events.CRM.System.In.ERP5?format=png"type="image/png"alt="CRM system: Person communication"title="Person communication"/><detailsopen="open">
<p>Due to the number of persons with whom we interact, and the growing number of communication tools of which only few leave a trace (eg, emails), and the difficulty of organising the trace of communication in a central system (eg, Emails are stored in personal mailboxes, Fax in a specific place etc.), the complexity of keeping trace of the communication within and outside of the organisation makes it difficult to learn from our experience and to share all the informations we have about one contact of our organisation. This gave birth to the CRM systems.</p>
<p>CRM stands for Customer Relationship Management. These systems have been created to keep track of every interaction that you have with your customers. Today, many CRM concepts can be applied to other fields. Based on the notion of "Event" and "Ticket", they can also be used to track other forms of relations, such as your relations with suppliers, staff, media, etc. (eg, the Supplier Relation Management-SRM). So a CRM includes concepts of Events, Campaigns, Meetings, Sale Opportunities and Support Requests, is used for managing all the communication between our organisations and all the contacts.</p>
