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erp5_rtl_support
Commit ea074df5 authored by Aurel's avatar Aurel
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add a new state in ticket workflow : suspended

parent 9e4e2e55
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bt5/erp5_crm/WorkflowTemplateItem/portal_workflow/ticket_workflow/states/suspended.xml 0 → 100644
View file @ ea074df5
<?xml version="1.0"?>
<ZopeData>
<record id="1" aka="AAAAAAAAAAE=">
<pickle>
<global name="StateDefinition" module="Products.DCWorkflow.States"/>
</pickle>
<pickle>
<dictionary>
<item>
<key> <string>description</string> </key>
<value> <string>Support requests that is temporarily suspended (waiting for an answer from another department or from the customer) </string> </value>
</item>
<item>
<key> <string>id</string> </key>
<value> <string>suspended</string> </value>
</item>
<item>
<key> <string>permission_roles</string> </key>
<value>
<persistent> <string encoding="base64">AAAAAAAAAAI=</string> </persistent>
</value>
</item>
<item>
<key> <string>title</string> </key>
<value> <string>Suspended</string> </value>
</item>
<item>
<key> <string>transitions</string> </key>
<value>
<tuple>
<string>invalidate</string>
<string>invalidate_action</string>
<string>validate</string>
<string>validate_action</string>
</tuple>
</value>
</item>
<item>
<key> <string>type_list</string> </key>
<value>
<tuple/>
</value>
</item>
</dictionary>
</pickle>
</record>
<record id="2" aka="AAAAAAAAAAI=">
<pickle>
<global name="PersistentMapping" module="Persistence.mapping"/>
</pickle>
<pickle>
<dictionary>
<item>
<key> <string>data</string> </key>
<value>
<dictionary>
<item>
<key> <string>Access contents information</string> </key>
<value>
<tuple>
<string>Assignee</string>
<string>Assignor</string>
<string>Auditor</string>
</tuple>
</value>
</item>
<item>
<key> <string>Modify portal content</string> </key>
<value>
<tuple>
<string>Assignee</string>
<string>Assignor</string>
</tuple>
</value>
</item>
<item>
<key> <string>View</string> </key>
<value>
<tuple>
<string>Assignee</string>
<string>Assignor</string>
<string>Auditor</string>
</tuple>
</value>
</item>
</dictionary>
</value>
</item>
</dictionary>
</pickle>
</record>
</ZopeData>
bt5/erp5_crm/WorkflowTemplateItem/portal_workflow/ticket_workflow/states/validated.xml
View file @ ea074df5
......@@ -30,6 +30,8 @@
<tuple>
<string>invalidate</string>
<string>invalidate_action</string>
<string>suspend</string>
<string>suspend_action</string>
</tuple>
</value>
</item>
......
bt5/erp5_crm/WorkflowTemplateItem/portal_workflow/ticket_workflow/transitions/suspend.xml 0 → 100644
View file @ ea074df5
<?xml version="1.0"?>
<ZopeData>
<record id="1" aka="AAAAAAAAAAE=">
<pickle>
<global name="TransitionDefinition" module="Products.DCWorkflow.Transitions"/>
</pickle>
<pickle>
<dictionary>
<item>
<key> <string>actbox_category</string> </key>
<value> <string>workflow</string> </value>
</item>
<item>
<key> <string>actbox_icon</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>actbox_name</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>actbox_url</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>after_script_name</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>description</string> </key>
<value> <string>The suspend logical transition sets the Ticket state to suspended.</string> </value>
</item>
<item>
<key> <string>guard</string> </key>
<value>
<none/>
</value>
</item>
<item>
<key> <string>id</string> </key>
<value> <string>suspend</string> </value>
</item>
<item>
<key> <string>new_state_id</string> </key>
<value> <string>suspended</string> </value>
</item>
<item>
<key> <string>script_name</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>title</string> </key>
<value> <string>Suspend</string> </value>
</item>
<item>
<key> <string>trigger_type</string> </key>
<value> <int>2</int> </value>
</item>
</dictionary>
</pickle>
</record>
</ZopeData>
bt5/erp5_crm/WorkflowTemplateItem/portal_workflow/ticket_workflow/transitions/suspend_action.xml 0 → 100644
View file @ ea074df5
<?xml version="1.0"?>
<ZopeData>
<record id="1" aka="AAAAAAAAAAE=">
<pickle>
<global name="TransitionDefinition" module="Products.DCWorkflow.Transitions"/>
</pickle>
<pickle>
<dictionary>
<item>
<key> <string>actbox_category</string> </key>
<value> <string>workflow</string> </value>
</item>
<item>
<key> <string>actbox_icon</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>actbox_name</string> </key>
<value> <string>Suspend Ticket</string> </value>
</item>
<item>
<key> <string>actbox_url</string> </key>
<value> <string>%(content_url)s/Base_viewWorkflowActionDialog?workflow_action=suspend_action</string> </value>
</item>
<item>
<key> <string>after_script_name</string> </key>
<value> <string>suspend</string> </value>
</item>
<item>
<key> <string>description</string> </key>
<value> <string>Declare a Ticket as suspended</string> </value>
</item>
<item>
<key> <string>guard</string> </key>
<value>
<persistent> <string encoding="base64">AAAAAAAAAAI=</string> </persistent>
</value>
</item>
<item>
<key> <string>id</string> </key>
<value> <string>suspend_action</string> </value>
</item>
<item>
<key> <string>new_state_id</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>script_name</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>title</string> </key>
<value> <string>Suspend Ticket Action</string> </value>
</item>
<item>
<key> <string>trigger_type</string> </key>
<value> <int>1</int> </value>
</item>
</dictionary>
</pickle>
</record>
<record id="2" aka="AAAAAAAAAAI=">
<pickle>
<global name="Guard" module="Products.DCWorkflow.Guard"/>
</pickle>
<pickle>
<dictionary>
<item>
<key> <string>roles</string> </key>
<value>
<tuple>
<string>Assignor</string>
<string>Assignee: Associate</string>
</tuple>
</value>
</item>
</dictionary>
</pickle>
</record>
</ZopeData>
bt5/erp5_crm/WorkflowTemplateItem/portal_workflow/ticket_workflow/worklists/0D_suspended_campaign_list.xml 0 → 100644
View file @ ea074df5
<?xml version="1.0"?>
<ZopeData>
<record id="1" aka="AAAAAAAAAAE=">
<pickle>
<global name="WorklistDefinition" module="Products.DCWorkflow.Worklists"/>
</pickle>
<pickle>
<dictionary>
<item>
<key> <string>actbox_category</string> </key>
<value> <string>global</string> </value>
</item>
<item>
<key> <string>actbox_icon</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>actbox_name</string> </key>
<value> <string>Suspended Campaigns (%(count)s)</string> </value>
</item>
<item>
<key> <string>actbox_url</string> </key>
<value> <string encoding="cdata"><![CDATA[
campaign_module?simulation_state=suspended&portal_type:list=%(portal_type)s&local_roles:list=%(local_roles)s&reset:int=1
]]></string> </value>
</item>
<item>
<key> <string>description</string> </key>
<value> <string>Suspended Campaign</string> </value>
</item>
<item>
<key> <string>guard</string> </key>
<value>
<persistent> <string encoding="base64">AAAAAAAAAAI=</string> </persistent>
</value>
</item>
<item>
<key> <string>id</string> </key>
<value> <string>0D_suspended_campaign_list</string> </value>
</item>
<item>
<key> <string>var_matches</string> </key>
<value>
<persistent> <string encoding="base64">AAAAAAAAAAM=</string> </persistent>
</value>
</item>
</dictionary>
</pickle>
</record>
<record id="2" aka="AAAAAAAAAAI=">
<pickle>
<global name="Guard" module="Products.DCWorkflow.Guard"/>
</pickle>
<pickle>
<dictionary>
<item>
<key> <string>roles</string> </key>
<value>
<tuple>
<string>Assignor</string>
<string>Assignee</string>
</tuple>
</value>
</item>
</dictionary>
</pickle>
</record>
<record id="3" aka="AAAAAAAAAAM=">
<pickle>
<global name="PersistentMapping" module="Persistence.mapping"/>
</pickle>
<pickle>
<dictionary>
<item>
<key> <string>data</string> </key>
<value>
<dictionary>
<item>
<key> <string>portal_type</string> </key>
<value>
<tuple>
<string>Campaign</string>
</tuple>
</value>
</item>
<item>
<key> <string>simulation_state</string> </key>
<value>
<tuple>
<string>suspended</string>
</tuple>
</value>
</item>
</dictionary>
</value>
</item>
</dictionary>
</pickle>
</record>
</ZopeData>
bt5/erp5_crm/WorkflowTemplateItem/portal_workflow/ticket_workflow/worklists/1D_suspended_meeting_list.xml 0 → 100644
View file @ ea074df5
<?xml version="1.0"?>
<ZopeData>
<record id="1" aka="AAAAAAAAAAE=">
<pickle>
<global name="WorklistDefinition" module="Products.DCWorkflow.Worklists"/>
</pickle>
<pickle>
<dictionary>
<item>
<key> <string>actbox_category</string> </key>
<value> <string>global</string> </value>
</item>
<item>
<key> <string>actbox_icon</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>actbox_name</string> </key>
<value> <string>Suspended Meetings (%(count)s)</string> </value>
</item>
<item>
<key> <string>actbox_url</string> </key>
<value> <string encoding="cdata"><![CDATA[
meeting_module?simulation_state=suspended&portal_type:list=%(portal_type)s&local_roles:list=%(local_roles)s&reset:int=1
]]></string> </value>
</item>
<item>
<key> <string>description</string> </key>
<value> <string>Suspended Meetings</string> </value>
</item>
<item>
<key> <string>guard</string> </key>
<value>
<persistent> <string encoding="base64">AAAAAAAAAAI=</string> </persistent>
</value>
</item>
<item>
<key> <string>id</string> </key>
<value> <string>1D_suspended_meeting_list</string> </value>
</item>
<item>
<key> <string>var_matches</string> </key>
<value>
<persistent> <string encoding="base64">AAAAAAAAAAM=</string> </persistent>
</value>
</item>
</dictionary>
</pickle>
</record>
<record id="2" aka="AAAAAAAAAAI=">
<pickle>
<global name="Guard" module="Products.DCWorkflow.Guard"/>
</pickle>
<pickle>
<dictionary>
<item>
<key> <string>roles</string> </key>
<value>
<tuple>
<string>Assignor</string>
<string>Assignee</string>
</tuple>
</value>
</item>
</dictionary>
</pickle>
</record>
<record id="3" aka="AAAAAAAAAAM=">
<pickle>
<global name="PersistentMapping" module="Persistence.mapping"/>
</pickle>
<pickle>
<dictionary>
<item>
<key> <string>data</string> </key>
<value>
<dictionary>
<item>
<key> <string>portal_type</string> </key>
<value>
<tuple>
<string>Meeting</string>
</tuple>
</value>
</item>
<item>
<key> <string>simulation_state</string> </key>
<value>
<tuple>
<string>suspended</string>
</tuple>
</value>
</item>
</dictionary>
</value>
</item>
</dictionary>
</pickle>
</record>
</ZopeData>
bt5/erp5_crm/WorkflowTemplateItem/portal_workflow/ticket_workflow/worklists/2D_suspended_support_request_list.xml 0 → 100644
View file @ ea074df5
<?xml version="1.0"?>
<ZopeData>
<record id="1" aka="AAAAAAAAAAE=">
<pickle>
<global name="WorklistDefinition" module="Products.DCWorkflow.Worklists"/>
</pickle>
<pickle>
<dictionary>
<item>
<key> <string>actbox_category</string> </key>
<value> <string>global</string> </value>
</item>
<item>
<key> <string>actbox_icon</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>actbox_name</string> </key>
<value> <string>Suspended Support Requests (%(count)s)</string> </value>
</item>
<item>
<key> <string>actbox_url</string> </key>
<value> <string encoding="cdata"><![CDATA[
support_request_module?simulation_state=suspended&portal_type:list=%(portal_type)s&local_roles:list=%(local_roles)s&reset:int=1
]]></string> </value>
</item>
<item>
<key> <string>description</string> </key>
<value> <string>Suspended Support Requests</string> </value>
</item>
<item>
<key> <string>guard</string> </key>
<value>
<persistent> <string encoding="base64">AAAAAAAAAAI=</string> </persistent>
</value>
</item>
<item>
<key> <string>id</string> </key>
<value> <string>2D_suspended_support_request_list</string> </value>
</item>
<item>
<key> <string>var_matches</string> </key>
<value>
<persistent> <string encoding="base64">AAAAAAAAAAM=</string> </persistent>
</value>
</item>
</dictionary>
</pickle>
</record>
<record id="2" aka="AAAAAAAAAAI=">
<pickle>
<global name="Guard" module="Products.DCWorkflow.Guard"/>
</pickle>
<pickle>
<dictionary>
<item>
<key> <string>roles</string> </key>
<value>
<tuple>
<string>Assignor</string>
<string>Assignee</string>
</tuple>
</value>
</item>
</dictionary>
</pickle>
</record>
<record id="3" aka="AAAAAAAAAAM=">
<pickle>
<global name="PersistentMapping" module="Persistence.mapping"/>
</pickle>
<pickle>
<dictionary>
<item>
<key> <string>data</string> </key>
<value>
<dictionary>
<item>
<key> <string>portal_type</string> </key>
<value>
<tuple>
<string>Support Request</string>
</tuple>
</value>
</item>
<item>
<key> <string>simulation_state</string> </key>
<value>
<tuple>
<string>suspended</string>
</tuple>
</value>
</item>
</dictionary>
</value>
</item>
</dictionary>
</pickle>
</record>
</ZopeData>
bt5/erp5_crm/bt/revision
View file @ ea074df5
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