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Commit cb1401e7 authored by Rafael Monnerat's avatar Rafael Monnerat
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slapos_erp5: Update Interaction workflow to support ticket/web message handling 

Implement a backend automated logic for Ticket management on hateoas UI. This interaction workflow replaces script calls, and custom inits for the portal type.

This inteaction workflow could be explited per impacted business template or moved into slapos_hal_json_style to be more consistent.
parent bcf92d4e
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master/bt5/slapos_erp5/WorkflowTemplateItem/portal_workflow/slapos_erp5_interaction_workflow/interactions/SupportRequest_setSpecialise.xml
View file @ cb1401e7
...@@ -34,7 +34,7 @@ ...@@ -34,7 +34,7 @@
<key> <string>before_commit_script_name</string> </key> <key> <string>before_commit_script_name</string> </key>
<value> <value>
<list> <list>
<string>SupportRequest_validate</string> <string>SupportRequest_createInitialWebMessage</string>
</list> </list>
</value> </value>
</item> </item>
......
master/bt5/slapos_erp5/WorkflowTemplateItem/portal_workflow/slapos_erp5_interaction_workflow/interactions/SupportRequest_validate.xml 0 → 100644
View file @ cb1401e7
<?xml version="1.0"?>
<ZopeData>
<record id="1" aka="AAAAAAAAAAE=">
<pickle>
<global name="InteractionDefinition" module="Products.ERP5.Interaction"/>
</pickle>
<pickle>
<dictionary>
<item>
<key> <string>actbox_category</string> </key>
<value> <string>workflow</string> </value>
</item>
<item>
<key> <string>actbox_name</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>actbox_url</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>activate_script_name</string> </key>
<value>
<list>
<string>SupportRequest_validate</string>
</list>
</value>
</item>
<item>
<key> <string>after_script_name</string> </key>
<value>
<tuple/>
</value>
</item>
<item>
<key> <string>before_commit_script_name</string> </key>
<value>
<tuple/>
</value>
</item>
<item>
<key> <string>description</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>guard</string> </key>
<value>
<none/>
</value>
</item>
<item>
<key> <string>id</string> </key>
<value> <string>SupportRequest_validate</string> </value>
</item>
<item>
<key> <string>method_id</string> </key>
<value>
<list>
<string>_setSpeclialise*</string>
</list>
</value>
</item>
<item>
<key> <string>once_per_transaction</string> </key>
<value> <int>1</int> </value>
</item>
<item>
<key> <string>portal_type_filter</string> </key>
<value>
<list>
<string>Support Request</string>
</list>
</value>
</item>
<item>
<key> <string>portal_type_group_filter</string> </key>
<value>
<none/>
</value>
</item>
<item>
<key> <string>script_name</string> </key>
<value>
<tuple/>
</value>
</item>
<item>
<key> <string>temporary_document_disallowed</string> </key>
<value> <int>0</int> </value>
</item>
<item>
<key> <string>title</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>trigger_type</string> </key>
<value> <int>2</int> </value>
</item>
</dictionary>
</pickle>
</record>
</ZopeData>
master/bt5/slapos_erp5/WorkflowTemplateItem/portal_workflow/slapos_erp5_interaction_workflow/interactions/WebMessage_setFollowUp.xml 0 → 100644
View file @ cb1401e7
<?xml version="1.0"?>
<ZopeData>
<record id="1" aka="AAAAAAAAAAE=">
<pickle>
<global name="InteractionDefinition" module="Products.ERP5.Interaction"/>
</pickle>
<pickle>
<dictionary>
<item>
<key> <string>actbox_category</string> </key>
<value> <string>workflow</string> </value>
</item>
<item>
<key> <string>actbox_name</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>actbox_url</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>activate_script_name</string> </key>
<value>
<tuple/>
</value>
</item>
<item>
<key> <string>after_script_name</string> </key>
<value>
<tuple/>
</value>
</item>
<item>
<key> <string>before_commit_script_name</string> </key>
<value>
<list>
<string>WebMessage_stopAndReopenTicket</string>
</list>
</value>
</item>
<item>
<key> <string>description</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>guard</string> </key>
<value>
<none/>
</value>
</item>
<item>
<key> <string>id</string> </key>
<value> <string>WebMessage_setFollowUp</string> </value>
</item>
<item>
<key> <string>method_id</string> </key>
<value>
<list>
<string>_setFollowUp*</string>
</list>
</value>
</item>
<item>
<key> <string>once_per_transaction</string> </key>
<value> <int>1</int> </value>
</item>
<item>
<key> <string>portal_type_filter</string> </key>
<value>
<list>
<string>Web Message</string>
</list>
</value>
</item>
<item>
<key> <string>portal_type_group_filter</string> </key>
<value>
<none/>
</value>
</item>
<item>
<key> <string>script_name</string> </key>
<value>
<tuple/>
</value>
</item>
<item>
<key> <string>temporary_document_disallowed</string> </key>
<value> <int>0</int> </value>
</item>
<item>
<key> <string>title</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>trigger_type</string> </key>
<value> <int>2</int> </value>
</item>
</dictionary>
</pickle>
</record>
</ZopeData>
master/bt5/slapos_erp5/WorkflowTemplateItem/portal_workflow/slapos_erp5_interaction_workflow/scripts/SupportRequest_createInitialWebMessage.py 0 → 100644
View file @ cb1401e7
ticket = state_object["object"]
from DateTime import DateTime
portal = context.getPortalObject()
# XXX unhardcode the trade condition, by adding a preference
if ticket.getSpecialise() != "sale_trade_condition_module/slapos_ticket_trade_condition":
return
if ticket.getSimulationState() != "draft":
return
trade_condition = portal.sale_trade_condition_module.slapos_ticket_trade_condition
web_message = context.Ticket_createInitialEvent()
ticket.edit(
source_section = trade_condition.getSourceSection(),
source_trade=trade_condition.getSourceSection(),
source=trade_condition.getSource(),
causality_value=web_message)
ticket.setStartDate(DateTime())
# Copy original post into the original message.
web_message.edit(
title=ticket.getTitle(),
# content_type="text/plain",
text_content=ticket.getDescription(),
source=ticket.getDestinationDecision(),
# destination=trade_condition.getSource(),
# resource=ticket.getResource(),
# start_date=DateTime(),
follow_up_value=ticket,
)
master/bt5/slapos_erp5/WorkflowTemplateItem/portal_workflow/slapos_erp5_interaction_workflow/scripts/SupportRequest_createInitialWebMessage.xml 0 → 100644
View file @ cb1401e7
<?xml version="1.0"?>
<ZopeData>
<record id="1" aka="AAAAAAAAAAE=">
<pickle>
<global name="PythonScript" module="Products.PythonScripts.PythonScript"/>
</pickle>
<pickle>
<dictionary>
<item>
<key> <string>Script_magic</string> </key>
<value> <int>3</int> </value>
</item>
<item>
<key> <string>_bind_names</string> </key>
<value>
<object>
<klass>
<global name="NameAssignments" module="Shared.DC.Scripts.Bindings"/>
</klass>
<tuple/>
<state>
<dictionary>
<item>
<key> <string>_asgns</string> </key>
<value>
<dictionary>
<item>
<key> <string>name_container</string> </key>
<value> <string>container</string> </value>
</item>
<item>
<key> <string>name_context</string> </key>
<value> <string>context</string> </value>
</item>
<item>
<key> <string>name_m_self</string> </key>
<value> <string>script</string> </value>
</item>
<item>
<key> <string>name_subpath</string> </key>
<value> <string>traverse_subpath</string> </value>
</item>
</dictionary>
</value>
</item>
</dictionary>
</state>
</object>
</value>
</item>
<item>
<key> <string>_params</string> </key>
<value> <string>state_object</string> </value>
</item>
<item>
<key> <string>_proxy_roles</string> </key>
<value>
<tuple>
<string>Assignor</string>
</tuple>
</value>
</item>
<item>
<key> <string>id</string> </key>
<value> <string>SupportRequest_createInitialWebMessage</string> </value>
</item>
</dictionary>
</pickle>
</record>
</ZopeData>
master/bt5/slapos_erp5/WorkflowTemplateItem/portal_workflow/slapos_erp5_interaction_workflow/scripts/SupportRequest_validate.py
View file @ cb1401e7
"""
Open the ticket
"""
ticket = state_object["object"] ticket = state_object["object"]
from DateTime import DateTime
portal = context.getPortalObject()
# XXX unhardcode the trade condition, by adding a preference
if ticket.getSpecialise() != "sale_trade_condition_module/slapos_ticket_trade_condition":
return
if ticket.getSimulationState() != "draft": if ticket.getSimulationState() != "draft":
return return
trade_condition = portal.sale_trade_condition_module.slapos_ticket_trade_condition
ticket.edit(
source_section = trade_condition.getSourceSection(),
source_trade=trade_condition.getSourceSection(),
source=trade_condition.getSource())
ticket.setStartDate(DateTime())
ticket.validate() ticket.validate()
web_message = context.Ticket_createInitialEvent()
web_message.edit(
title=ticket.getTitle(),
content_type="text/plain",
text_content=ticket.getDescription(),
source=ticket.getDestinationDecision(),
destination=trade_condition.getSource(),
resource=ticket.getResource(),
start_date=DateTime(),
follow_up_value=ticket,
)
web_message.stop()
master/bt5/slapos_erp5/WorkflowTemplateItem/portal_workflow/slapos_erp5_interaction_workflow/scripts/SupportRequest_validate.xml
View file @ cb1401e7
...@@ -56,7 +56,7 @@ ...@@ -56,7 +56,7 @@
<key> <string>_proxy_roles</string> </key> <key> <string>_proxy_roles</string> </key>
<value> <value>
<tuple> <tuple>
<string>Manager</string> <string>Assignor</string>
</tuple> </tuple>
</value> </value>
</item> </item>
......
master/bt5/slapos_erp5/WorkflowTemplateItem/portal_workflow/slapos_erp5_interaction_workflow/scripts/WebMessage_stopAndReopenTicket.py 0 → 100644
View file @ cb1401e7
web_message = state_object["object"]
portal = context.getPortalObject()
person = portal.ERP5Site_getAuthenticatedMemberPersonValue()
if person is None:
return
if web_message.getSimulationState() != "draft":
return
if not web_message.hasStartDate():
web_message.setStartDate(DateTime())
# The user isn't the customer, so it is not comming from the user
# interface.
ticket = web_message.getFollowUpValue()
if ticket.getDestinationDecision() != person.getRelativeUrl():
return
# The user isn't the sender, so it is not comming from UI, but from
# an alarm.
source = web_message.getSource()
if source != person.getRelativeUrl():
return
edit_kw = {"content_type":"text/plain"}
# Copy destination and resource from ticket.
if web_message.getDestination() is None:
edit_kw["destination"] = ticket.getSource()
if web_message.getResource() is None:
edit_kw["resource"] = ticket.getResource()
web_message.edit(**edit_kw)
web_message.stop(comment="Submitted from the renderjs app")
if portal.portal_workflow.isTransitionPossible(ticket, "validate"):
ticket.validate(comment="See %s" % web_message.getRelativeUrl())
master/bt5/slapos_erp5/WorkflowTemplateItem/portal_workflow/slapos_erp5_interaction_workflow/scripts/WebMessage_stopAndReopenTicket.xml 0 → 100644
View file @ cb1401e7
<?xml version="1.0"?>
<ZopeData>
<record id="1" aka="AAAAAAAAAAE=">
<pickle>
<global name="PythonScript" module="Products.PythonScripts.PythonScript"/>
</pickle>
<pickle>
<dictionary>
<item>
<key> <string>Script_magic</string> </key>
<value> <int>3</int> </value>
</item>
<item>
<key> <string>_bind_names</string> </key>
<value>
<object>
<klass>
<global name="NameAssignments" module="Shared.DC.Scripts.Bindings"/>
</klass>
<tuple/>
<state>
<dictionary>
<item>
<key> <string>_asgns</string> </key>
<value>
<dictionary>
<item>
<key> <string>name_container</string> </key>
<value> <string>container</string> </value>
</item>
<item>
<key> <string>name_context</string> </key>
<value> <string>context</string> </value>
</item>
<item>
<key> <string>name_m_self</string> </key>
<value> <string>script</string> </value>
</item>
<item>
<key> <string>name_subpath</string> </key>
<value> <string>traverse_subpath</string> </value>
</item>
</dictionary>
</value>
</item>
</dictionary>
</state>
</object>
</value>
</item>
<item>
<key> <string>_params</string> </key>
<value> <string>state_object</string> </value>
</item>
<item>
<key> <string>_proxy_roles</string> </key>
<value>
<tuple>
<string>Assignor</string>
</tuple>
</value>
</item>
<item>
<key> <string>id</string> </key>
<value> <string>WebMessage_stopAndReopenTicket</string> </value>
</item>
</dictionary>
</pickle>
</record>
</ZopeData>
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