slapos_cloud&crm: Check before call workflow API

See merge request !413

master/bt5/slapos_cloud/SkinTemplateItem/portal_skins/slapos_cloud/Base_getSupportRequestInProgress.py

+portal = context.getPortalObject()
+
+aggregate_value = portal.restrictedTraverse(aggregate)
+return portal.portal_catalog.getResultValue(
+  portal_type = 'Support Request',
+  title = title,
+  simulation_state = ["validated", "submitted", "suspended"],
+  default_aggregate_uid = aggregate_value.getUid(),
+)

master/bt5/slapos_cloud/SkinTemplateItem/portal_skins/slapos_cloud/Base_getSupportRequestInProgress.xml

+<?xml version="1.0"?>
+<ZopeData>
+  <record id="1" aka="AAAAAAAAAAE=">
+    <pickle>
+      <global name="PythonScript" module="Products.PythonScripts.PythonScript"/>
+    </pickle>
+    <pickle>
+      <dictionary>
+        <item>
+            <key> <string>Script_magic</string> </key>
+            <value> <int>3</int> </value>
+        </item>
+        <item>
+            <key> <string>_bind_names</string> </key>
+            <value>
+              <object>
+                <klass>
+                  <global name="NameAssignments" module="Shared.DC.Scripts.Bindings"/>
+                </klass>
+                <tuple/>
+                <state>
+                  <dictionary>
+                    <item>
+                        <key> <string>_asgns</string> </key>
+                        <value>
+                          <dictionary>
+                            <item>
+                                <key> <string>name_container</string> </key>
+                                <value> <string>container</string> </value>
+                            </item>
+                            <item>
+                                <key> <string>name_context</string> </key>
+                                <value> <string>context</string> </value>
+                            </item>
+                            <item>
+                                <key> <string>name_m_self</string> </key>
+                                <value> <string>script</string> </value>
+                            </item>
+                            <item>
+                                <key> <string>name_subpath</string> </key>
+                                <value> <string>traverse_subpath</string> </value>
+                            </item>
+                          </dictionary>
+                        </value>
+                    </item>
+                  </dictionary>
+                </state>
+              </object>
+            </value>
+        </item>
+        <item>
+            <key> <string>_params</string> </key>
+            <value> <string>title, aggregate</string> </value>
+        </item>
+        <item>
+            <key> <string>id</string> </key>
+            <value> <string>Base_getSupportRequestInProgress</string> </value>
+        </item>
+      </dictionary>
+    </pickle>
+  </record>
+</ZopeData>

master/bt5/slapos_cloud/WorkflowTemplateItem/portal_workflow/person_slap_interface_workflow/script_Person_notify.py

@@ -15,11 +15,9 @@ except KeyError:
 
 aggregate_value = portal.restrictedTraverse(aggregate)
 
-support_request_in_progress = portal.portal_catalog.getResultValue(
-  portal_type = 'Support Request',
-  title = support_request_title,
-  simulation_state = ["validated", "submitted", "suspended"],
-  default_aggregate_uid = aggregate_value.getUid(),
+support_request_in_progress = person.Base_getSupportRequestInProgress(
+  title=support_request_title,
+  aggregate=aggregate
 )
 
 if support_request_in_progress is not None:

master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm_monitoring/ComputeNode_checkAndUpdateAllocationScope.py

@@ -29,12 +29,18 @@ request_title = 'Allocation scope of %s changed to %s' % (compute_node_reference
 request_description = 'Allocation scope has been changed to ' \
                      '%s for %s' % (target_allocation_scope, compute_node_reference)
 
-person.notify(support_request_title=request_title,
+support_request = person.Base_getSupportRequestInProgress(
+  title=request_title,
+  aggregate=context.getRelativeUrl()
+)
+
+if support_request is None:
+  person.notify(support_request_title=request_title,
               support_request_description=request_description,
               aggregate=context.getRelativeUrl())
 
-support_request_relative_url = context.REQUEST.get("support_request_relative_url")
-support_request = portal.restrictedTraverse(support_request_relative_url)
+  support_request_relative_url = context.REQUEST.get("support_request_relative_url")
+  support_request = portal.restrictedTraverse(support_request_relative_url)
 
 if support_request is not None:
   if support_request.getSimulationState() != "validated":
@@ -54,8 +60,10 @@ if support_request is not None:
     message = notification_message.asText(
               substitution_method_parameter_dict={'mapping_dict': mapping_dict})
 
-  support_request.notify(message_title=request_title, message=message)
-  event = support_request.REQUEST.get("ticket_notified_item")
+  event = support_request.SupportRequest_getLastEvent(request_title)
+  if event is None:
+    support_request.notify(message_title=request_title, message=message)
+    event = support_request.REQUEST.get("ticket_notified_item")
 
   if event is not None:
     # event added, suspend ticket

master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm_monitoring/ComputeNode_checkSoftwareInstallationState.py

@@ -49,15 +49,23 @@ for software_installation in software_installation_list:
         (software_installation.getUrlString(), compute_node_title, software_installation.getCreationDate())
 
   if should_notify:
-    person.notify(support_request_title=ticket_title,
+    support_request = person.Base_getSupportRequestInProgress(
+      title=ticket_title,
+      aggregate=software_installation.getRelativeUrl())
+
+    if support_request is None:
+      person.notify(support_request_title=ticket_title,
               support_request_description=description,
               aggregate=software_installation.getRelativeUrl())
 
-    support_request_relative_url = context.REQUEST.get("support_request_relative_url")
-    if support_request_relative_url is None:
-      return
+      support_request_relative_url = context.REQUEST.get("support_request_relative_url")
+      if support_request_relative_url is None:
+        return
 
-    support_request = portal.restrictedTraverse(support_request_relative_url)
+      support_request = portal.restrictedTraverse(support_request_relative_url)
+    
+    if support_request is None:
+      return
 
     # Send Notification message
     notification_reference = 'slapos-crm-compute_node_software_installation_state.notification'
@@ -74,7 +82,10 @@ for software_installation in software_installation_list:
       message = notification_message.asText(
               substitution_method_parameter_dict={'mapping_dict':mapping_dict})
 
-    support_request.notify(message_title=ticket_title, message=message)
+    event = support_request.SupportRequest_getLastEvent(ticket_title)
+    if event is None:
+      support_request.notify(message_title=ticket_title, message=message)
+
     support_request_list.append(support_request)
 
 return support_request_list

master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm_monitoring/ComputeNode_checkState.py

@@ -31,15 +31,24 @@ else:
     # Nothing to notify.
     return  
 
-person.notify(support_request_title=ticket_title,
+support_request = person.Base_getSupportRequestInProgress(
+    title=ticket_title,
+    aggregate=context.getRelativeUrl())
+
+if support_request is None:
+  person.notify(support_request_title=ticket_title,
               support_request_description=description,
               aggregate=context.getRelativeUrl())
 
-support_request_relative_url = context.REQUEST.get("support_request_relative_url")
-if support_request_relative_url is None:
+  support_request_relative_url = context.REQUEST.get("support_request_relative_url")
+  if support_request_relative_url is None:
+    return
+
+  support_request = portal.restrictedTraverse(support_request_relative_url)
+
+if support_request is None:
   return
 
-support_request = portal.restrictedTraverse(support_request_relative_url)
 
 # Send Notification message
 notification_message = portal.portal_notifications.getDocumentValue(
@@ -54,6 +63,8 @@ else:
   message = notification_message.asText(
             substitution_method_parameter_dict={'mapping_dict': mapping_dict})
 
-support_request.notify(message_title=ticket_title, message=message)
+event = support_request.SupportRequest_getLastEvent(ticket_title)
+if event is None:
+  support_request.notify(message_title=ticket_title, message=message)
 
 return support_request

master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm_monitoring/InstanceTree_createSupportRequestEvent.py

@@ -16,15 +16,23 @@ if error_message:
 else:
   error_message = "No message!"
 
-person.notify(support_request_title=ticket_title,
+support_request = person.Base_getSupportRequestInProgress(
+    title=ticket_title,
+    aggregate=context.getRelativeUrl())
+
+if support_request is None:
+  person.notify(support_request_title=ticket_title,
               support_request_description=description,
               aggregate=context.getRelativeUrl())
 
-support_request_relative_url = context.REQUEST.get("support_request_relative_url")
-if support_request_relative_url is None:
-  return
+  support_request_relative_url = context.REQUEST.get("support_request_relative_url")
+  if support_request_relative_url is None:
+    return
 
-support_request = portal.restrictedTraverse(support_request_relative_url)
+  support_request = portal.restrictedTraverse(support_request_relative_url)
+
+if support_request is None:
+  return
 
 if support_request.getSimulationState() not in ["validated", "suspended"]:
   support_request.validate()
@@ -41,5 +49,8 @@ if notification_message is not None:
   message = notification_message.asText(
               substitution_method_parameter_dict={'mapping_dict':mapping_dict})
 
-support_request.notify(message_title=ticket_title, message=message)
+event = support_request.SupportRequest_getLastEvent(ticket_title)
+if event is None:
+  support_request.notify(message_title=ticket_title, message=message)
+
 return context.REQUEST.get("ticket_notified_item")

master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm_monitoring/SupportRequest_getLastEvent.py

+portal = context.getPortalObject()
+return portal.portal_catalog.getResultValue(
+             title=title,
+             follow_up_uid=context.getUid(),
+             portal_type=portal.getPortalEventTypeList(),
+             sort_on=[('delivery.start_date', 'DESC')])

master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm_monitoring/SupportRequest_getLastEvent.xml

+<?xml version="1.0"?>
+<ZopeData>
+  <record id="1" aka="AAAAAAAAAAE=">
+    <pickle>
+      <global name="PythonScript" module="Products.PythonScripts.PythonScript"/>
+    </pickle>
+    <pickle>
+      <dictionary>
+        <item>
+            <key> <string>Script_magic</string> </key>
+            <value> <int>3</int> </value>
+        </item>
+        <item>
+            <key> <string>_bind_names</string> </key>
+            <value>
+              <object>
+                <klass>
+                  <global name="NameAssignments" module="Shared.DC.Scripts.Bindings"/>
+                </klass>
+                <tuple/>
+                <state>
+                  <dictionary>
+                    <item>
+                        <key> <string>_asgns</string> </key>
+                        <value>
+                          <dictionary>
+                            <item>
+                                <key> <string>name_container</string> </key>
+                                <value> <string>container</string> </value>
+                            </item>
+                            <item>
+                                <key> <string>name_context</string> </key>
+                                <value> <string>context</string> </value>
+                            </item>
+                            <item>
+                                <key> <string>name_m_self</string> </key>
+                                <value> <string>script</string> </value>
+                            </item>
+                            <item>
+                                <key> <string>name_subpath</string> </key>
+                                <value> <string>traverse_subpath</string> </value>
+                            </item>
+                          </dictionary>
+                        </value>
+                    </item>
+                  </dictionary>
+                </state>
+              </object>
+            </value>
+        </item>
+        <item>
+            <key> <string>_params</string> </key>
+            <value> <string>title</string> </value>
+        </item>
+        <item>
+            <key> <string>id</string> </key>
+            <value> <string>SupportRequest_getLastEvent</string> </value>
+        </item>
+      </dictionary>
+    </pickle>
+  </record>
+</ZopeData>

master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm_monitoring/SupportRequest_updateMonitoringDestroyRequestedState.py

@@ -24,8 +24,10 @@ if document is not None and document.getSlapState() == "destroy_requested":
     message = notification_message.asText(
               substitution_method_parameter_dict={'mapping_dict':mapping_dict})
 
-  context.notify(message_title="Instance Tree was destroyed was destroyed by the user",
-              message=message)
+  ticket_title = "Instance Tree was destroyed was destroyed by the user"
+  event = context.SupportRequest_getLastEvent(ticket_title)
+  if event is None:
+    context.notify(message_title=ticket_title, message=message)
 
   context.invalidate()
   return context.REQUEST.get("ticket_notified_item")

master/bt5/slapos_crm/WorkflowTemplateItem/portal_workflow/ticket_slap_interface_workflow/script_Ticket_notify.py

@@ -16,11 +16,7 @@ except KeyError:
 resource = portal.service_module.slapos_crm_information.getRelativeUrl()
 
 # create Web message if needed for this ticket
-last_event = ticket.portal_catalog.getResultValue(
-             title=message_title,
-             follow_up_uid=ticket.getUid(),
-             sort_on=[('delivery.start_date', 'DESC')],
-)
+last_event = ticket.SupportRequest_getLastEvent(message_title)
 if last_event:
   # User has already been notified for this problem.
   ticket.REQUEST.set("ticket_notified_item", last_event)